How do I access free appointments?

As a valued member of the Lyphe Subscription Programme, you are entitled to the following complimentary appointments:

• One repeat prescription appointment per month

• One follow-up appointment every three months

These appointments are designed to support your ongoing treatment and ensure your care plan remains aligned with your needs.

How to Book Your Free Appointments

To schedule your free appointments:

1. Ensure your subscription is active: Free appointments are available only to active subscribers. If your subscription has lapsed or been cancelled, please contact us to discuss reactivation options.

2. Use the dedicated booking form: Access the Subscription Member Booking Form to request your complimentary appointment. This form is specifically for subscription members to ensure your appointments are processed correctly.

3. Coordinate with our clinic coordinators: After submitting the booking form, our clinic coordinators will reach out to confirm your appointment details and assist with any additional needs.

Important Considerations

• Appointment types: Your free appointments can be used for repeat prescriptions or follow-up consultations. If you require a new patient consultation or wish to see a specialist, additional fees may apply. Please refer to our Terms and Conditions for detailed information on appointment fees.

• Uplift fees: If you need to see a GP or specialist outside the scope of your free appointments, an uplift fee of £24 for a GP or £40 for a specialist consultant will apply, in addition to your subscription fee. These fees cover the clinical appointment and any necessary prescriptions.

• Payment for medication: While your appointments are free, medication costs are not included in the subscription and must be paid separately. Payment details will be provided during your appointment.