Equal Opportunities

Lyphe is an equal opportunities employer. It is our policy not to discriminate either directly or indirectly on the grounds of race, nationality, ethnic origin, gender, marital status, pregnancy, age, disability, sexual orientation, gender reassignment, ethnicity, cultural or religious beliefs. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.

Due to the number of applications received, we may choose to close the job application at any time. If you have not received a response from us within 14 days, please assume you have been unsuccessful.

We provide what you need

A business is only as good as it’s people, so we make sure you’re happy.

Flexible Hours

We understand the importance of flexibility, that’s why we offer flexible working hours to accommodate your lifestyles or personal commitments. We believe in empowering our team to work at their most productive times, ensuring a harmonious work-life balance.

Competitive Pay

Recognising the value of our team’s dedication and expertise, we offer competitive pay packages. We believe in rewarding hard work and talent, ensuring that our employees feel appreciated and motivated to deliver exceptional service to our patients.

Mental Health Awareness

We prioritise the well-being of our team by promoting mental health awareness. From counselling services to mindfulness workshops, we strive to create a supportive and inclusive environment where everyone feels valued and supported.

Work-Life Balance

We understand that achieving a healthy work-life balance is essential. Through initiatives like flexible scheduling, additional annual leave and celebration days, we empower our employees to strike the right balance between their professional and personal lives.

Reward & Progression

At the heart of our best-in-class service is our carefully selected team. We believe in recognising and celebrating the achievements of our team members , which includes incentives tailored to individual contributions. Moreover, we offer exciting secondment opportunities and clear pathways for career progression, ensuring that every member of our team is supported on their journey to success.

Parental Leave

Family is important to us, and we understand the significance of bonding time with a new addition to the family. Whether it’s welcoming a new baby or supporting a growing family, we provide the time off needed to ensure a smooth transition to parenthood.

Job openings

Here you’ll find the roles we’re currently recruiting for

Assistant Pharmacy Manager

Must have a valid dispensing or accuracy checking technician (ACT) to be considered for this role.

At Lyphe, our mission is to bring medical cannabis to those with unmet medical needs. We’re looking for a driven individual who is motivated, eager to learn, and ready to make a meaningful impact in a dynamic, fast-paced, and highly regulated environment. Full training will be provided, but we value team members who can ‘hit the ground running’ and embody our core values:

  • Listen: Prioritise needs and feedback to create a respectful, inclusive environment.
  • Yield Growth: Embrace innovation to improve care and reduce stigma.
  • Provide with Excellence: Deliver compassionate, high-standard service.
  • Help with Integrity: Offer transparent support for responsible cannabis use.
  • Engage with Impact: Build trust and collaboration through open communication.

Location: Onsite, Farnborough, Hampshire

Reports to: Superintendent Pharmacist Manager

Direct Reports: Dispensers, Patient Support Staff

Contract: Permanent | Full-time

Department: Pharmacy

Company: Lyphe Dispensary

The Assistant Pharmacy Manager plays a central role in leading day-to-day pharmacy operations, driving a culture of performance, compliance, and continuous improvement. Supporting the Superintendent Pharmacist Manager, this position blends hands-on dispensing leadership with people management, systems optimisation, and business-focused decision-making.

You will lead the dispensary team to achieve operational KPIs, uphold GPhC and CD compliance, and ensure patients consistently receive timely, safe, and compassionate care. This is a people-first leadership role where team engagement, patient satisfaction, and pharmacy excellence go hand in hand.

This role is right for you if you are a detail-oriented and solutions-driven leader with a strong technical grounding in pharmacy operations, controlled drug handling, and team management. You thrive in a fast-paced, patient-focused environment and lead by example through clarity, calm, and accountability. You see compliance and efficiency as key enablers of growth and you genuinely care about building a cohesive, high-performing team that puts patients first. You’re excited to contribute to innovation in healthcare and want to make an impact at both the team and business level.

Key Responsibilities

Dispensary Operations & Workflow Management

  • Ensure efficient, accurate, and legally compliant prescription processing and dispatch, including Controlled Drugs (CDs).
  • Oversee daily dispensary workflows, stock control, task delegation, and priority management to meet turnaround targets.
  • Identify and remove operational bottlenecks while ensuring adherence to all SOPs.
  • Use pharmacy systems (Titan, CD Smart, logistics platforms) to manage prescription lifecycle and performance tracking.

Team Leadership & Development

  • Manage and mentor a team of pharmacy dispensers and patient support staff, fostering a high-performing, collaborative environment.
  • Conduct regular 1:1s, performance check-ins, and team meetings to track progress and engagement.
  • Lead onboarding, induction, and continuous training programs to upskill the team and promote career development.
  • Act as a role model for professionalism, empathy, and excellence in patient-facing and behind-the-scenes operations.

Compliance & Clinical Governance

  • Support CD management and ensure rigorous compliance with storage, documentation, and audit requirements.
  • Actively lead or support RCA processes following incidents, errors, or near misses.
  • Ensure staff are trained and up to date with legal, regulatory, and company policies.
  • Help prepare for and participate in GPhC inspections and internal audits.

Business & Commercial Awareness

  • Monitor key KPIs (e.g. dispensing turnaround, driving revenue through performance, inventory management) to drive business performance.
  • Collaborate with the Superintendent Pharmacist Manager and Head of Operations to identify cost-saving or revenue-generating opportunities.
  • Contribute to procurement planning, supplier liaison, and commercial decision-making where relevant.
  • Provide data-driven insights on stock usage, resource allocation, and efficiency improvements.

Cross-functional Collaboration

  • Act as the key link between the dispensary, clinicians, operations, and patient service teams to ensure seamless prescription handling.
  • Participate in regular interdepartmental meetings, sharing insights, proposing improvements, and supporting change initiatives.
  • Maintain oversight of the daily communication hub (e.g. patient link group) to ensure timely, coordinated updates and responses.

Skills & Qualifications

Essential:

  • 5+ years’ experience in a GPhC-registered pharmacy or dispensary environment
  • NVQ Level 2 or 3 in Pharmacy Services
  • Proven experience leading or supervising a pharmacy team in a clinical or commercial setting
  • Excellent understanding of Controlled Drug (CD) regulations and Standard Operating Procedure (SOP) adherence
  • Confident working with digital pharmacy platforms (e.g. Titan, CD Smart)
  • Strong organisational and problem-solving abilities with a continuous improvement mindset
  • Excellent communication and stakeholder engagement skills across technical and non-technical teams
  • Empathetic leadership style with a focus on coaching, team development, and performance management
  • Calm, clear decision-maker with a values-led leadership approach

Desirable:

  • Experience in the medical cannabis or private healthcare sector
  • Commercial awareness and ability to contribute to procurement and cost-efficiency initiatives
  • Familiarity with logistics systems (e.g. Royal Mail Tracked24, DPD portals)
  • Experience supporting audits, inspections, or regulatory processes
  • Knowledge of pharmacy software, CRM systems, and management platforms
  • Passion for innovation in healthcare and improving health outcomes through responsible cannabis use

Job Types: Full-time, Permanent

Pay: From £28,000.00 per year

Benefits:

  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Financial planning services
  • Health & wellbeing programme
  • On-site parking
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Farnborough GU14 7XA: reliably commute or plan to relocate before starting work (required)

Experience:

  • Pharmacy: 5 years (required)
  • Leadership or Management: 2 years (required)

Licence/Certification:

  • Dispenser or ACT Qualification (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Apply now