At Lyphe, our mission is to bring medical cannabis to those with unmet medical needs. We are seeking a driven individual who will bring expertise, strategic vision and integrity to help us deliver safe, ethical and patient-centred services in a fast-paced, highly regulated environment. Our values are central to our culture and success, and we look for people who bring these to life every day:
• Listen: Prioritise needs and feedback to create a respectful, inclusive environment.
• Yield Growth: Embrace innovation to improve care and reduce stigma.
• Provide with Excellence: Deliver compassionate, high-standard service.
• Help with Integrity: Offer transparent support for responsible cannabis use.
• Engage with Impact: Build trust and collaboration through open communication.
• Yield Growth: Embrace innovation to improve care and reduce stigma.
• Provide with Excellence: Deliver compassionate, high-standard service.
• Help with Integrity: Offer transparent support for responsible cannabis use.
• Engage with Impact: Build trust and collaboration through open communication.
Location: On-site, Farnborough, Hampshire
Contract: Permanent | Full-time (37.5 hrs per week, Mon–Fri)
Contract: Permanent | Full-time (37.5 hrs per week, Mon–Fri)
Pay: £60,000-70,000 per year
Contract Basis:
Full-time 37.5 hours per week, on-site, Farnborough, Hampshire.
Full-time 37.5 hours per week, on-site, Farnborough, Hampshire.
The Superintendent Pharmacist Manager is the legally accountable individual under GPhC regulations and is responsible for ensuring the safe and effective operation of Lyphe Dispensary. In addition to holding overall regulatory and governance accountability, this role also operates as the on-site Responsible Pharmacist (RP), taking direct responsibility for the day-to-day clinical and operational running of the pharmacy. As the sole pharmacist on site, the post holder will be actively involved in dispensing, clinical checking, and pharmacy activity, ensuring safe, accurate, and timely supply of medicines.
They lead all clinical, legal, and ethical aspects of pharmacy operations, including Controlled Drug governance, SOP oversight, regulatory compliance, and inspection readiness, while overseeing medicines safety and incident management. Working closely with the Pharmacy Manager and senior leadership team, they help shape service delivery and ensure all pharmacy activity is safe, effective, and aligned with legal and professional standards, protecting patient safety and public confidence. This is a dual role combining strategic leadership with hands-on pharmacy practice, requiring the ability to balance governance oversight with day-to-day operational delivery as the sole pharmacist on site.
This role is suited to a highly experienced and principled pharmacist with a strong understanding of GPhC and MHRA standards. You are a clear communicator and systems thinker, able to manage complexity, support teams, and operate confidently at both a strategic and operational level.
JOB DUTIES AND RESPONSIBILITIES:
The job holder will do all things within their skill and ability, specific examples are (but not limited to):
Operational & Responsible Pharmacist Duties
• Act as the Responsible Pharmacist (RP) for the dispensary, ensuring compliance with all RP regulations and maintaining the RP log.
• Take direct responsibility for the safe, accurate, and timely dispensing of prescriptions, including clinical and final accuracy checks.
• Undertake day-to-day supervision of dispensing processes, ensuring all activities are carried out in line with SOPs and legal requirements.
• Provide clinical screening of prescriptions, including appropriateness, dosing, interactions, and legality (particularly for Controlled Drugs and unlicensed medicines).
• Support and oversee the assembly, labelling, and accuracy checking of prescriptions, stepping in operationally where required.
• Ensure appropriate patient counselling and support, including responding to clinical queries and providing guidance on safe use of medicines.
• Maintain oversight of stock control, including ordering, storage, expiry monitoring, and CD safe management.
• Ensure the safe management and supply of Controlled Drugs, including daily operational compliance with CD regulations.
• Take immediate action on any dispensing errors, near misses, or operational risks, ensuring patient safety is prioritised at all times.
• Manage workflow and prioritisation within the dispensary to ensure service levels and turnaround times are met.
• Ensure the pharmacy environment remains compliant with GPhC standards, including cleanliness, organisation, and security.
• Act as the Responsible Pharmacist (RP) for the dispensary, ensuring compliance with all RP regulations and maintaining the RP log.
• Take direct responsibility for the safe, accurate, and timely dispensing of prescriptions, including clinical and final accuracy checks.
• Undertake day-to-day supervision of dispensing processes, ensuring all activities are carried out in line with SOPs and legal requirements.
• Provide clinical screening of prescriptions, including appropriateness, dosing, interactions, and legality (particularly for Controlled Drugs and unlicensed medicines).
• Support and oversee the assembly, labelling, and accuracy checking of prescriptions, stepping in operationally where required.
• Ensure appropriate patient counselling and support, including responding to clinical queries and providing guidance on safe use of medicines.
• Maintain oversight of stock control, including ordering, storage, expiry monitoring, and CD safe management.
• Ensure the safe management and supply of Controlled Drugs, including daily operational compliance with CD regulations.
• Take immediate action on any dispensing errors, near misses, or operational risks, ensuring patient safety is prioritised at all times.
• Manage workflow and prioritisation within the dispensary to ensure service levels and turnaround times are met.
• Ensure the pharmacy environment remains compliant with GPhC standards, including cleanliness, organisation, and security.
Regulatory Accountability
• Act as the named Superintendent Pharmacist under GPhC registration, ensuring legal and ethical obligations are met.
• Maintain oversight of all Standard Operating Procedures (SOPs), reviewing and updating them regularly to reflect regulatory changes and operational improvements.
• Ensure the pharmacy complies with all GPhC, MHRA, Home Office, and GDPR, and lead all associated declarations and licence renewals.
• Own and update the pharmacy’s regulatory risk assessments, business continuity plans, and inspection readiness documentation.
• Ensure compliance with controlled stationery requirements, prescription validation protocols, and digital signature policies.
• Ensure appropriate Responsible Pharmacist cover arrangements are in place at all times, including contingency planning for absence
• Act as the named Superintendent Pharmacist under GPhC registration, ensuring legal and ethical obligations are met.
• Maintain oversight of all Standard Operating Procedures (SOPs), reviewing and updating them regularly to reflect regulatory changes and operational improvements.
• Ensure the pharmacy complies with all GPhC, MHRA, Home Office, and GDPR, and lead all associated declarations and licence renewals.
• Own and update the pharmacy’s regulatory risk assessments, business continuity plans, and inspection readiness documentation.
• Ensure compliance with controlled stationery requirements, prescription validation protocols, and digital signature policies.
• Ensure appropriate Responsible Pharmacist cover arrangements are in place at all times, including contingency planning for absence
Controlled Drugs Governance
• Provide leadership for the governance and oversight of Schedule 2 and 3 Controlled Drugs.
• Ensure SOPs for CDs are up to date, clearly communicated, and adhered to by all staff.
• Lead internal CD audits, oversee witness destruction processes, and validate CD reconciliations.
• Act as liaison with NHS Controlled Drug Accountable Officers, MHRA inspectors, and the Home Office for any matters relating to CDs or unlicensed medicines.
• Respond promptly to CD discrepancies, ensuring timely investigation, root cause analysis, and learning dissemination.
• Provide leadership for the governance and oversight of Schedule 2 and 3 Controlled Drugs.
• Ensure SOPs for CDs are up to date, clearly communicated, and adhered to by all staff.
• Lead internal CD audits, oversee witness destruction processes, and validate CD reconciliations.
• Act as liaison with NHS Controlled Drug Accountable Officers, MHRA inspectors, and the Home Office for any matters relating to CDs or unlicensed medicines.
• Respond promptly to CD discrepancies, ensuring timely investigation, root cause analysis, and learning dissemination.
Clinical Governance & Medicines Safety
• Own the pharmacy’s incident reporting and investigation processes, ensuring that all errors, near
misses, and complaints are investigated thoroughly and impartially.
• Lead the design and implementation of improvement plans arising from clinical incidents,
inspections, or audit findings.
• Maintain oversight of the pharmacy’s medicines formulary and ensure alignment with clinical best
practice, legal frameworks, and ethical responsibilities.
• Support the implementation of medication safety alerts, recall processes, and MHRA field safety
notices.
• Escalate clinical risks to the Managing Director and provide clinical support to internal
stakeholders, including prescribers and pharmacy staff.
• Own the pharmacy’s incident reporting and investigation processes, ensuring that all errors, near
misses, and complaints are investigated thoroughly and impartially.
• Lead the design and implementation of improvement plans arising from clinical incidents,
inspections, or audit findings.
• Maintain oversight of the pharmacy’s medicines formulary and ensure alignment with clinical best
practice, legal frameworks, and ethical responsibilities.
• Support the implementation of medication safety alerts, recall processes, and MHRA field safety
notices.
• Escalate clinical risks to the Managing Director and provide clinical support to internal
stakeholders, including prescribers and pharmacy staff.
Strategic Leadership & Service Development
• Advise the senior leadership team on pharmacy governance implications of new services, system changes, or business expansions.
• Lead projects to improve medicine safety, governance processes, and regulatory readiness.
• Monitor external policy and regulatory changes, updating internal governance and SOPs accordingly.
• Contribute to cross-functional meetings, including governance committees, audit groups, and senior strategy sessions.
• Support the design of digital pharmacy workflows to enhance efficiency, compliance, accuracy, and scalability.
• Work with the Managing Director and Finance team to set, monitor and deliver agreed budgets and revenue targets for the dispensary.
• Analyse dispensing activity, prescribing trends and operational costs to identify opportunities for increased efficiency, cost control, and sustainable revenue growth.
• Provide regular performance reports to the senior leadership team, highlighting progress against financial KPIs, risks to revenue and mitigation plans.
• Ensure that financial decision-making balances commercial performance with patient safety, ethical practice, and regulatory compliance.
• Advise the senior leadership team on pharmacy governance implications of new services, system changes, or business expansions.
• Lead projects to improve medicine safety, governance processes, and regulatory readiness.
• Monitor external policy and regulatory changes, updating internal governance and SOPs accordingly.
• Contribute to cross-functional meetings, including governance committees, audit groups, and senior strategy sessions.
• Support the design of digital pharmacy workflows to enhance efficiency, compliance, accuracy, and scalability.
• Work with the Managing Director and Finance team to set, monitor and deliver agreed budgets and revenue targets for the dispensary.
• Analyse dispensing activity, prescribing trends and operational costs to identify opportunities for increased efficiency, cost control, and sustainable revenue growth.
• Provide regular performance reports to the senior leadership team, highlighting progress against financial KPIs, risks to revenue and mitigation plans.
• Ensure that financial decision-making balances commercial performance with patient safety, ethical practice, and regulatory compliance.
Collaboration & Team Development
• Partner closely with the Pharmacy Manager to ensure aligned leadership and delivery of compliant, safe, and efficient pharmacy operations.
• Provide clinical mentorship and training to the wider pharmacy team, with a focus on safe CD handling, error prevention, and professional development.
• Engage with clinicians, clinic managers, and service leads to promote interdisciplinary working and medicines optimisation.
• Represent the pharmacy in regulatory and professional forums, sharing learnings and contributing to continuous improvement initiatives.
• Partner closely with the Pharmacy Manager to ensure aligned leadership and delivery of compliant, safe, and efficient pharmacy operations.
• Provide clinical mentorship and training to the wider pharmacy team, with a focus on safe CD handling, error prevention, and professional development.
• Engage with clinicians, clinic managers, and service leads to promote interdisciplinary working and medicines optimisation.
• Represent the pharmacy in regulatory and professional forums, sharing learnings and contributing to continuous improvement initiatives.
In addition to the duties and responsibilities listed, the post holder is required to perform any other reasonable duties from time to time.
Qualifications / Training:
| Essential | Desirable: |
| GPhC-registered Pharmacist eligible to act as Superintendent | Experience in the medical cannabis and private healthcare sectors |
| Minimum 3 years in a senior pharmacist role with demonstrated governance and leadership experience | Advanced qualifications in leadership, governance, or quality management (e.g. PGCert in Pharmacy Law, ILM Level 5) |
| In-depth understanding of CD legislation, unlicensed medicine requirements, and GPhC/MHRA frameworks |
Experience / Skills
| Essential | Desirable: |
| Proven experience writing, managing, and auditing pharmacy SOPs | Knowledge of CQC frameworks and governance integration with clinic operations |
| Strong incident investigation and RCA skills with documented examples of safety improvements | Experience mentoring pharmacy professionals or delivering CPD sessions |
General Notes
The role may require additional background checks in order to fulfil regulatory conditions. Due to the
nature of the business, the role exists in a highly regulated environment, it is imperative that following procedures and audit requirements is considered a priority at all times.
You will have access to our patients’ sensitive personal data; ultimate confidentiality, discretion, and a sensitive approach are always a priority.