Cancel or reschedule an appointment

We understand that plans can change. If you need to cancel or reschedule your Lyphe Clinic appointment, we’ve made the process simple and flexible. This guide will help you understand how to manage your booking and what to expect if changes are made close to your appointment time.

Open Patient Portal

How to Cancel or Reschedule

You can manage your appointments at any time through your Lyphe Patient Portal. Once logged in, you’ll be able to view, cancel, or reschedule upcoming appointments in just a few clicks.

If you experience any issues accessing the portal or need additional assistance, please contact our patient care team using the details below.

Our Cancellation Policy

Lyphe Clinic operates a fair and transparent cancellation policy, in line with our Terms & Conditions.

• You can reschedule your appointment up to 24 hours in advance with no fee.
• Cancellations made less than 24 hours before your scheduled appointment, or missed appointments, may incur a cancellation fee.
• If you repeatedly cancel or fail to attend booked appointments, this may affect your access to future bookings or promotions.

We appreciate as much notice as possible if you need to cancel, as it allows us to offer your slot to another patient who may be waiting for care.

What If You Miss Your Appointment?

If you miss your appointment, don’t worry — you can rebook easily through your patient portal. Please note that a missed appointment may result in a fee, as outlined in our Terms & Conditions.

We encourage all patients to set reminders or add appointments to their digital calendars to avoid missed bookings.

Frequently Asked Questions