Patient feedback

Was great and super easy to use

Every time I see my doctor I feel like I'm listened to, valued and that they genuinely have my best interests in mind. I genuinely feel as though I can be entirely open and honest with them and that I won't be judged but only supported. I don't recognise the person I was before medical cannabis and although there's obviously a lot of factors that helped that but a large part is having my clinic/doctor being so supportive. It's helped me more than I can put into words on here but I'm very grateful for it all.

It was a wonderful appointment with a knowledgable doctor. Would definietely recommend.

Very helpful!

I am very happy with this clinic,it was great to talk to a knowledgeable professional about cannabis medicine and not feel judged ,she really put me at ease with everything ,I only wish I had contacted you sooner

Early days into my Lyphe treatment but already seeing huge improvements in my pain control. I have 2 herniated discs in my back and with the doctors help u have now stopped using pain killers. The flower I have received so far has been excellent quality. Highly recommend lyphe clinic.

Very good.

The whole process has become much better since I first was prescribed back in 2021.

Great attention to care and they care about patient outcomes.

Your service has been an important part of my journey and transition in life, 100% would recommend, its such a safer route and peace of mind knowing your products are regulated and checked to care and quality standards . Its like anything though finding the one strain that suits your conditions is important, overall love seeing your service grow , many thanks

The appointment was professional and helpful however the availability of medications was poor.

The service is getting better , still a long way to go tho

Swift service from initial call to appointment with a psychiatrist. Good value for money.

Dr Ahsan is always very friendly and open to hear what is going on with his patients. I think he is genuinely a good guy and I am happy to have him as a doctor

Excellent service, the link to video consultation is a bit poor, lots of flickering.

Very professional, friendly , felt listened to and understood, able to coordinate what's happening with my gp to lower my opioids intake in the hope to be off opioids one day with understanding of the medical teams I've spoken with , they actually read my notes ( huge bonus ) so greatful . Again thank you .

Dr was very attentive and compassionate. Straight-forward process with delicate questioning to get the right treatment.

Superb service from an excellent company.

Excellent service with very understanding staff , I am over the moon with the service I received

Consultant very knowledgeable and helpful

All services have been satisfactory. Doctors made me feel at ease.

Doctor was friendly and wasn’t a stress to go through even when I got confused with my first appointment it got sorted quickly was happy to have a doctor listen to me as I feel like mine hasn’t for years

Dr Aggeliki is great, thank you so much! I tried cannabis with little expectations, but it has worked wonders and transformed my mood and anxiety issues, I sleep great with peaceful dreams and my energy levels are going up instead of down, and no brain fog!

I am extremely happy with the service that I have received from the medical cannabis clinic. My life has changed dramatically for the better thank you very much.

Excellent doctors and service. The long standing conditions now cured with cannabis oil

Friendly staff easy to talk too

A few consistency problems but they’re to be expected when working with controlled substances and out of date laws.

Professional, caring and so helpful

I’ve been with the clinic for just over two years . The best thing I’ve done for myself .my meds are safe and on time all the time

Easy and friendly service.

Dr Tahzid Ahsan is so far the best Dr I've spoken to.. I thought when Dr Mathew's left it would not be the same. I truly like the conversations I have with Dr Tahzid Ahsan, always so helpful and I always leave the conversation with a big smile. Probably one of the best u guys have in ur clinic. Top dude and just a genuine nice guy. With an actual caring heart.

I have been a paitent since 2021 and it has been a breeze of a service. The staff are always there for you and keep you updated with medical products and devices suitable for your needs. Great service.

Very please, my doctor is helpful, understanding and thoughtful.

Really brilliant, friendly Doctor

This was a deeply frustrating experience in my situation. As my jaw is permanently locked shut via both the surgery and radiation treatment for three lots of cancer over the last decade. All relevant medical information had been fully provided. Despite this being a colossal hassle due to my situation and the current state of NHS communication. Yet during the appointment. Not only had your agent not been fully notified and made aware of my situation. But, held minimal knowledge of my current state and condition. Leaving me to try and explain everything… with her only just being able to understand. This is an issue that rapidly needs to be addressed. Not just for myself, but for others carrying disabilities or in a similar situation. As this is not only created a deeply stressful situation, but prevented all relevant information to by explained and made relevant to the choices in available prescriptions. A prescription made, that I’m yet to hear anything about. I empathise for your agent. As she was struggling very much, having not been provided with this information. Which made it an experience where both people involved suffered. 🤷🏻‍♂️

I think you are recommending the wrong vaporisers But that’s just my opinion and most of my friends who vape we’ve all moved over to Arizer

Easy to talk with doctor Felt supported. Awaiting prescription.

Consultations with the Dr are really helpful. He listens and is always understanding.we have had a few problems with the prescriptions but moving forward we hope this resolves. I feel like I am on a positive journey to reducing my THC intake Thank you

Life changing

Excellent service

I’m happy with my doctor I do appreciate everything, I know everything doesn’t go to plan all the time I have been stressed in the past but thank you for putting up with me I love the work your doing even though it’s made so much harder than it needs to be thanks again and please don’t stop helping people

So far so good. I wasn't prepared for the initial question of whether it was a claim for my epilepsy (the result of my problems), or a claim for the depression/PTSD (the root of my issues). I said epilepsy but this was the wrong choice, the neurologist understood the mistake on my part and although I had made this mistake the neurologist still helped. So far everything seems to be going good and I am looking forward to getting help with my issues. Most doctors look down on the use of cannibis, obviously lyphe doesn't. It is good to have agreement on the fact cannabis helps rather than ignorance and disapproval of it. If any of this is made public then can you please avoid using my last name if it is usually shown.

Dr Ashan always takes the time to really communicate with you, understanding you as a person is key to providing exceptional care.

The prices for “low income” is still too high. My strain “adven” I was being treated with is discontinued and the only strain close is £15 for each 10g order. That’s an extra 180£ minimum I need to budget for and take out of heating, rent or turn off my phone.

Thank you for listening to the effects of my conditions responding kindly. I hope my treatment will begin soon be effective, based on what you've said I'm sure it will help. Thank you.

Great customer service from doctors and other departments, errors happen from time to time but we all make mistakes, so no harm done. Communication is key and replies are timely, in my experience. Thanks you for your support.

Easy to book and very helpful being able to talk to the doctor by telephone.

Always a great experience

I was welcomed and have been looked after very well. I have met several different pain doctors whom have all been very nice helpful and listen to my needs. I booked my appointment on line easy. I am reminded by text and email when my appointment is due. I also get text and email for the dispencery when my prescription is ready. I am kept up to date of where my prescription is all the time. When having to phone the clinic they do get very busy but their online chat is remarkable. I was answered within a minute and my problem was dealt there and then. I am a very happy customer thank you to the lyphe clinic my life has changed so much for the better I am so grateful to these doctors.

The doctor I spoke with was amazing. I was very anxious and she made me feel so comfortable..

The help and support from Lyphe is fantastic

Very patient and understanding towards my health that I struggle with fibromyalgia

Awaiting process,so far you've changed my appointment, had consultation, still waiting can't comment until I get MC,

I’m so glad I joined p21 when it started. I’ve had lovely caring drs who really understand my condition since being a patient with TMCC/Lyphe, and have had a much better quality of life for the last 3 years. Thanks Lyphe!

Very knowledgeable

Very informative and friendly service. Can only recommend.

So helpful and informative couldn’t be better

Fantastic service

Very understanding and informative, hopefully this is the help I need to live a happier life.

Very friendly and made me feel at ease.

Life changing medication. I can finally sleep more than 5 hours without waking up in cold sweat. I also found the courage to fight my employer due to their lack of mental health awareness and won a settlement. I am now with an employer who supports my mental health and I have never been happier. Thank you Lyphe team. Keep working those miracles 🙂

Friendly very quick from initial phone call to have a first telephone interview was really quick would recommend

Experience hasn’t been great, communication for requirements is lacking a bit. Even after my appointment, I am still being asked for more information despite providing everything that has been asked for previously. I just do not get the feeling that this is well organised or efficient.

Very empathic Doctor who shows a lot of knowledge and understanding.

Yes. My psychiatrist is excellent (Dr Ahsan) and he understands my needs and possible prescription solutions

Grateful for all the help and kinc words from the Dr

I've lived in pain for over 30 years and this could be the trick, the consultation was great and I look forward to my prescription

The doctor listened to my symptoms and explained how medicinal cannabis can help.

Service was very good. Awaiting records from doctor to be able to be prescribed.

Great doctor Just had a follow up appointment. Great service so far.

A very unintrusive way of dealing with patients, which helps immensely with this sensitive matter.

Excellent service so far, thank you. My prescription arrived promptly and has helped me hugely over the last few weeks. Highly recommended

You've given me my life back, thank you more than I can ever say.

Dr, Vicki was very concerned about my health problems and took the time to ask about stuff. 🙏

Dr Ahsan ,always friendly knowledgeable advice!

Best remedy for pain, have struggled with lower back condition for years. Also sleeping much better. Doctors are very professional and on time with online video appointments. Oil prescribed, is by far the best treatment for my arthritic pain and sciatica. Thank you Lyphe

Sheila Richards provided excellent support by genuinely caring and advising on what was best for me. Her dedication to identifying the root cause of the issue was remarkable, and she always maintained a friendly and transparent approach throughout our interactions. Only drawback, not necessarily to the Doctor is every time I’m in need of a prescription; the availability always seems to be a problem..

Set up a doctors appointment for the same day and they seem to have great offers to save money on the process which is appreciated.

Sadly to date I have not received a lot of relief from the pain I am in but am hopeful that with Dr Singh's help an oil will be found to reduce the pain and make life more bearable.

Very good service

Friendly service provided by all from start to finish , Dr Mervis has a great bedside manner and easy to talk to . 😁👍

Excellent help and advice.

Professional service, great products, dependable and reliable .

Such an amazing experience with Lyphe… Professional Drs who couldn’t be more comforting and willing to help. A service.

Im made to feel very comfortable and secure in knowing i am getting the best advise and use of the professional understanding to my needs.

Thank you to Dr Vikki Williams for her professional expertise & joyous personal care & character… as ever!!! I couldn’t be more grateful !!!

Have used Lyphe since start of project T21 trial began and happy with their service.

First class!! Very helpful and good advice throughout my whole experience

Very easy to get booked in and use the online service for uploading of documents etc. Dr Mitchell was great at listening and explaining without judgement or jargon.

Was very helpful and professional understood my daily pain. I will continue to see the same doctor thanks for all the help so far.

Fast, efficient service.

There is a big improvement i this whole service and the communication I had this time. I received updates and got my meds delivered 4 days after my appointment which is brilliant

Fantastic service over the past two years

Extremely helpful staff, and a definite improvement to my current quality of life. Highly recommended as chronic pain relief.

Neutral at the moment will see what outcome of appointment is. Mulitple confusing emails meant I was waiting on line whilst Dr expecting me in clinic.

It’s been a good experience so far

My new doctor is amazing very helpful

All processes is smooth and doctors are really understanding

Very pleasant and polite service.

Always great, thanks!

Excellent first visit with Dr Mirvis, sound advive and i look fowrad to working with him to help me manage my sleep and pain.

Personally, one would encourage everyone talked to,that has medical issues,to contact you or another clinic where MC may be helpful!

Excellent knowledgeable doctors really are good at helping you in any way

All seemed to go well, made me feel relaxed about the situation.

Great service

Very helpful. Hopefully this is the fresh new start that I needed in order to gain back some of my life.

Things are definitely improving in life and Lyphe services

Great friendly staff that are willing to help you and very good and knowledgable specialist doctors that think with you towards a good and suitable medication regime.

I have been using cannabis medicinally (but illegally)since 1990 after a life changing experience resulting in PTSD. The recent changes in law have not come soon enough but they are here now! I've been advocating this with GPS, counsellors, policeman and psychiatrists for decades,at last I can now rest easy and enjoy my medication without fear of persecution or prosecution. Onward and forward!

Great friendly service

Medical cannabis prescribed only goes up to 25% with tmcc/lyphe and you dont get much choice of strains which tends to leave me wanting to go back to black market which normaly happens

I had no pre conceived ideas regarding my consultation. Dr Vicki put me at ease immediately and her obvious expert knowledge of the therapeutic benefits of cannabis for my condition, (stage 4 metastatic breast cancer within the spine) and communicated brilliantly. We also spoke about Keto living alongside the use of cannabis oil. I am very, very encouraged and hope to be able to consult with her at my next appointment. I also found Zaheer, who helped me with the registration process to be an expert communicator and obviously brilliant at his job. Lyphe has impressed me at every stage.

Great service. Great employees. phones could be answered quicker always seems to be on hold

Always very helpful & understanding thank you for all your help life is getting a little better

fantastic

Great service , Highly recommended!!!!

The team is always polite when dealing with them. My doctors always listen to me when we have our appointments. It would be good to be able to provide the option for an alternative delivery address for those of us who work. I would feel better knowing my parents had signed for it rather than it being sat in the post office.

My most recent appointment was fine. Dr was very helpful and accommodating. However, following my last appointment I left a message and was contacted about my Project Twenty 21 referral, which caps prescriptions. I was called and told this would be sorted out. However, I have received my most recent prescription and still no reference to Project Twenty21 and the cost keeps rising. Can someone please help.

The doctor was very kind and understanding made me feel at ease and guided me through process very professionally

The lady I spoke too was very helpful and I can't wait now to try it out as it's very much needed thank-you for your advice and help

Thankyou, I felt at ease. Especially speaking with a specialist who had my details at hand. Answering the questions was not hard work. It is a process to assess what pain we are in and if eligible for help from the natural plant of cannabis. Thankyou again. Lisa C B

The doctor was knowledgeable about both the product and the condition I was seeking treatment for. I was impressed that Lyphe had assigned me a neurologist/neurosurgeon as this was the most appropriate person for me to speak to. He was approachable and easy to talk to. He took an in depth history and spent a long time discussing the pros and cons of treatment and at no point did I feel rushed. There was no hard sell and the pricing was laid out there and then and any questions I had were answered thoroughly. The doctor listened to my needs and designed a treatment plan that I was happy with. I look forward to starting treatment.

Just had my first appointment.

Great people to deal with,very happy with service would recommend lyphe 10/10

I couldn’t be offered a prescription because of my overdose less than a year ago but the service is amazing and explains everything so well I’ll be back after a year

This service has changed my life for the better

fast

Very friendly and helpful and gave out all the necessary information needed when asked and kept on top of things to speed process up for managing my appointment .

Really friendly and understanding advisor

It was great to speak to a professional about help with cannabis and its benefits for pain

Dr Angeliki was lovely to speak to during my consultation. Everything was straight forward and to the point, which I appreciated very much. I have not yet received my prescription, so a star was removed because I cannot comment on that side of things yet. I will say - Thank you Lyphe, I can hopefully get my life back after suffering for over 20 years with no help from the NHS.

100 % Excellent Service

Very understanding and made me feel comfortable all the time very impressed

Hello, I haven't had any problems like other people have with Lyphe/TMCC . My doctor Dr Ayob is great, and I am happy with seeing her. Whenever I phone or email, I am also happy with the service.

Very thorough, friendly and reassuring service so far

Dr Williams instantly put me at ease and was helpful and understanding throughout the consultation

Very professional and caring appointment with an understanding doctor

Very happy, quick service and good quality

very helpful and i really appreciate the help they are giving me was nervous at first but im hopefully going to get better

Best decision I ever made it has changed my life!

My dr was very understanding and very helpful, I’m happy with the outcome so far

It was a good experience and the doctor was very helpful on choice of medicine.

Dr Farrah Ayob was very good, and had a good understanding, of why I was seeking to use cannabis, for my condition.

I was made feel comfortable and listened to

Had my appointment with Dr Angeliki Papastefanou, she was very understanding of my needs and was incredibly helpful and caring. Can only highly recommend.

Always had good service, the consultants are great. 5 stars.

As a long time chronic pain sufferer at a time when seeing a GP is almost impossible as they appear to be changing to call centres who just sign post you to charity support groups it was a breath of fresh air to be able to face time a doctor who treated me with respect and listened to me. I was offered treatment and left feeling very hopeful and positive for a brighter future of being able to live with my pain rather than just survive. Thank you for the respect and above the hope I now feel. Finally I feel supported.

I need a repeat prescription

I would recommend to my doctor to anyone, but I have had recent issues dealing with the "admin" side of the team, not delivering on what they said they'd do over the phone, so that's knocked a couple stars off. I would however give your dispensary (dispensary green) 5* and recommend them to anyone and everyone.

Calming and knowledgeable presence by the Doctor. Honest medical review by doctor.

Usually a great service, a medication what works well,staff what are really good, with good customer service and knowledge, however you might have to do without medication for periods of time, as stocks are sometimes limited, which isn't good for treatment of pain, with prices the way they are this part has to improve.

Always happy with my interactions with staff be it consultations with the doctor or with the customer service team. Overall a great and friendly service.

Fully supported and my pain has reduced by at least 50%. Have reduced my pain meds down

A in depth discussion about if / what treatments were suitable for me, Treatments were explained fully, all in all good advice given, early stages to fully review hope to update later 👍

Would highly recommend Lyphe. All the staff are great. The doctor I spoke to was excellent, answered all of my questions and put me at ease.

Well organised easily followed instructions,very helpful if any questions,happy with how I was treated

First experience with this process and can only say that I'm very pleased by the whole process. Dr Vikki was lovely and empathetic and listened carefully to what I had to say. Medicine arrived 7 days after interview and is working its magic already!

Couldn't recommend more to whoever needs this service. I get flower for my chronic back pain. The doctors a very friendly and are happy to help.

The doctor I saw on 22/09 was very well informed and knowledgeable about the effects of medical cannabis and how different strains can give different results. Very happy with my consultation.

The staff at Lyphe made the process so much easier than I expected. They're all knowledgeable and genuinely like to help. Would highly recommend them.

Very friendly helpful Doctor. Took the time to listen to me and understand my needs. Would recommend to anyone that needs the help!

Extremely helpful Dr Farrah was in the consultation im hoping here is an end to back pain.

The Dr seemed very personable and empathetic to my health issues. Thankyou

Great customer service team will always help and with such manners. This product has saved my life... less pain and more grounded...

My appointment with Dr Birch was one of the best I have had, first time anyone talked to me about terpenes, and how they impact a person. I found him very helpful and considerate. My lower rating is because the system does not work for me. In months when money is tight and I can not place a big order, I often have to go to the BM to top up as I can not reorder until 28 days have passed. This needs looking into. Not everyone has the money in one go to afford such big orders. Please also invest more into vapes and edibles. I would prefer this on so many levels. No smell and discrete. The viola vape is very expensive and does not last. Yet a BM one I bought for £40 works better than any of the medical ones you provide. Thank you though - I know this is a new industry and it will get better.

Was all very professional and all my questions were answered.

Excellent service, bought forward my appointment quickly and easily. Good clinical session provided

Dr very kind and insightful.

Very good in resolving query's and addressing any concern along the process, great response and quality service.

The doctor was very helpful and very polite

Hi. My prescription was wrong. It has an extra x10g flower. T25. It should have been just x30g. Thank you

Dr very friendly and professional

Very good service felt nothing like a normal NHS doctor made me feel at ease and listened to what I had to say, not rushed to explain my symptoms really good appointment and outcome have already recommended to friends thanks

Yes I would and do recommend Lyphe to others that I know. I see a fantastic physiatrist with you who hands down beats every NHS professional I've ever met.

I found it difficult to contact your London office. However, I should have called the jersey office,when I did the staff where quick, efficient and friendly they dealt with my case very professionally.

Dr farrah ayob made me feel very comfortable within mins. Was even comfortable telling her about all my health problems! Lastly beautiful lady and mist important it shows she cares!!! Dr Farrah Ayob amazing.....HIGHLY RECOMMEND this lady to all with pain etc etc

Last order went a bit astray. I wanted to hang on until my usual strength/price supply was in stock but things went wrong and I was just in time when the delayed order came. I was told to remind Drs. that I am on Project 21 as the price asked for the order I turned down was much higher. Can Project 21 be put on my notes please.

Awesome service has changed my life thank you so much

Dr Vicky has such a great manner with patients. She listens, she empathises, and she advises (well).

Dr Farah Ayob was very helpful and professional. She was understanding and empathetic towards my issues regarding pain due to an incedent when I was younger and had amazing knowledge about how to best manage this.

An excellent consultation with a very knowledgeable and friendly doctor. I am yet to commence treatment.

My clinician was great and had all the information to hand. Really friendly and listened well. So far the experience has been fantastic. The only issue I have is I haven't been sent an email or anything to confirm the prescription or next steps so that's not great. I don't technically have any evidence that it has happened.

I have just recommended to a friend that he contacts you re this service. He like me is disabled and in pain. Fast service and good customer service level. Drs are very understanding re my situation.

What was remarkable wasn't the Doctor, although she was good I have yet to speak to a bad doctor at lyphe. What was brill was the telephonist that managed to get me an appointment with the doctor the following day. Definitely 5 star rating.

After several poor appointments, forgotten(not issued) scripts, and slow despatch, service seems to have improved with the script actually being written and forwarded to DG on the same day! I'm now waiting on DG.

I had a marvellously refreshing first consultation with a may I say brilliant Doctor, clearly educated, after a 5 year battle with pain etc, im finally getting the help I need. Thankyou so so much

A All good

The doctor is friendly and will answer any questions you may have, and the receptionist on the phone can answer your basic question.

The process of making the appointment was efficient and easy. And I appreciated the time with the dr. He listened well and explained potential treatment options, medical warnings and the next steps of the process well.

Service, doctor's knowledge and manner, and quality of medicine are all excellent. My only suggestion to improve is for the next follow up appointment to be agreed and booked during the video consultation so that it is either 4 or 12 weeks after the current one. My 4 week follow up ended up being 6 weeks because there were no earlier appointments to book in the system, this means that patients' prescriptions are likely to have run out.

The Dr who I always see is amazing. She is very understanding and very good at coming up with a solution on how to help. What dosage to take. And what products would be best suited. 5☆☆☆☆☆ Thansk Dr.

The whole process was easy and all the staff are very helpful

Great medical cannabis for my crappy multiple sclerosis.

The doctors are really friendly I have never felt uncomfortable and I struggle with anxiety great service keep it up

Since I've been with lyphe/TMCC, my quality of life has improved by using the medical cannabis flower I have managed to reduce the medication I'm on I think that this is a great way to go about using medical cannabis for cure's, I've got a great relationship with my doctor he's very professional and courteous and helpful to my needs,I would recommend using this service if you are thinking of using medical cannabis for a cure

Very good service and doctors. Been with them for over a year and still happy.

The doctor was very helpful and listened to me

Comprehensive follow-up, asked me thought provoking questions about my issues. Holistic approach. Thank you.

When are you getting in touch after video call, been a week now?

Excellent service, Dr Jing Lee is lovely & very helpful. I can highly recommend Lyphe

Always helpful and the Dr I see is incredible and caring.. top service

Great doctor great clinic but expensive

Doctor was very helpful & discussed in depth the changes in my condition & the treatment he was going to give me to help

Everything went smoothly. Well done!

Very professional but also friendly, great staff and very quick responses.

Very friendly and informative staff. Made the process very easy.

Always a pleasure to deal with my Dr. I've come along way since treatment started some years ago and it is all thanks to cannabis based medicine

I waited at the appointed time but nobody called. I hope to have an appointment soon. Apparently I need another consultation before I can have another delivery.

Yes there is many people who could do with this medicine

The Dr was very professional and helped me get a better understanding of the treatment and what would be best for my condition.

Dr Mirvis lovely as always!

Dr. Lee is wonderful. Wish we didn't have to wait for paper prescriptions to the Dispensary though. It's horrible for the environment and we have the technology to send via email. That would make getting your prescription A LOT faster.

Always striving to be better 💯👍🏼

Dr Tahzid Ahsan is a fantastic doctor and displays a clear care for patients and the medication

Thorough patient consultations that demonstrate understanding of conditions, patient priorities, and tailor the most appropriate medications accordingly.

Dr Iain is great I have had 3 consultations. Dr Iain suggested oils on the first appointment as a base line. From the initial appointment I discuss my thoughts regarding my treatment and Dr Iain advises around clinical safety and possible side effects. I am now prescribed sativa flower and moved to 12 weekly medical reviews. Dr Iain has been non intrusive and supportive in my treatment.

So far so good pleasant consultation not had my prescription yet so will leave further reviews

I have received a very professional service great work

Great service keep up the great work

I would recommend to my friends and family so far. The Dr was very informative and friendly and knew about cauda equina syndrome. Not many drs I've came across do unfortunately

Lyphe have been amazing, I would definitely recommend.

Empathetic, knowledgeable, accommodating, affordable

Friendly consultant who explained my options and answered all my questions. Looking forward to my first prescription

Changed prescription to a more a preferred one!

With the help of TMCC i have gained control over the numerous symptoms that I have suffered from for over 15 years. I used to have continual all-over body pain(s) which caused me great suffering, by controlling the symptoms i am able to look forward to a future instead of giving up on life.

The consultation was efficient and kind. I highly recommend.

Excellent, professional.

Lyphe Clinic, Thank you very much for your amazing work with appointments, supplying my medicine and after care. Jana

Excellent communication. Although slightly too many emails that seem to repeat themselves. Maybe just a little hiccup. Apart from that staff really helpful and doctors nice and friendly.

Brilliant knowledgeable doctor. Great communication and suggestions.

Hello, I want to thank Doctor Mitchell for talking with me on the 16th August. He put me at ease, and listened to me…and I felt understood me. I would like to add that he had my medical records with him, and I told him honestly that I am not on all that medication which was in my records. I tried to show him the prescriptions I had in my possession to take to the pharmacy. To date I am on…. Atorvastatin, 1 at night. Codeine phosphate 2 four times a day. Paracetamol 1 dissolved in water 4 times a day. Folic acid 1at night. Amitriptyline 2 at night. Propranolol 3 a day. Gabapentin 3 a day. That is the truth. Doctor Mitchell says that he will be in contact with me after he has spoke with other doctors to decide if he will prescribe me medical cannabis. So I am hoping he will have good news for me when he does get in contact with me. The whole team have been so understanding of me, and I would like to say thank you from the bottom of my heart. I do struggle at times when my pain, depression and anxiety takes hold, and I feel the medical cannabis is the missing link of my biology. I would also like to add that it has been just over a month that I have given up alcohol. All I say is the truth, my truth. Thank you again. Many thanks Linda.

good service and advice

Wonderful service so far. Honestly the hardest part of it was the waiting time from my own GP surgery to provide my medial documents etc. After the Lyphe Dr reviewed said documents and video called, it was done. Just waiting for the pharmacy now to let me know the next step.

Clear process and understanding response from doctor. Excellent

Very good and professional

Very good.

Service gets better every day!

Always very professional, and helpful.

I couldn’t get access to the link

The email to video link system works great. Sadly my Dr did not turn up for my appointment and then I could not get through to Lyphe to tell them. The last 4 times I have phoned Lyphe I have given up after 30 minutes or been cut off after an hour of being on hold to the same repetitive music! The live chat has never yielded contact with a human or an actual response. As a sufferer of anxiety, and waiting for autism and ADHD assessments I can tell you that staring at myself for half an hour on a video link trying to stay composed is torture, the same for the unanswered calls. Eventually I called my dispensary who felt so sorry for me they emailed Lyphe and within the hour I had a very apologetic Dr telling me she had not received the details of my appointment despite it being paid for and confirmed! A prescription is now being sorted but I am already about to run out because I have 20g for 4 weeks but my prescription is for a total of 1g per day. I did not realize until it was to late that mine will only last for 20 days. This is more stressful than getting illicit and that is an hour drive every 2 weeks which I dread.

Cannabis has helped me keep consistent with my job. I used to frequently leave jobs due to mental health problems but by having a regular and consistent medication I’ve managed to stay at this one for two years. It helps manage depression, anxiety and PTSD.

Dr Ghazaleh is and has been throughout my treatment a the consummate, compassionate professional, inspiring trust. The result for me is a significant and profound change in my pain levels and a substantial change to the rest of my symptoms. So thankfully I have a much better life today due to her considered careful guidance and expertise.

I was told by the dr during my assessment that it was a one week turn around, and you would have the product in your hand in a week. It is now 10 days and I have t heard a thing from them. Please don’t set people up for an expectation that you won’t fulfil.

Excellent consultation with Dr Vicki Williams. All information was clear and I was given the opportunity to ask questions, which were answered honestly and with detail.

I like the fact that Lyphe check in with you every 3 months and they're really good when it comes to getting a prescription on time I'm really happy i chose Lyphe

Made a huge difference to my pain control. Hopefully help reduce my opiate use

Very friendly, listen to me and tryin to help

The Doctor was very good however the admin and prescription renewal was difficult and the inconsistency of the available medication makes getting a baseline for treatment very difficult.

The doctors at Lyphe are so wonderful, helpful and personable. Everyone has made the experience smooth and less nerve racking. My prescription has changed my life.

Very patient oriented - friendly, professional and reactive to how the patient feels about the treatment.

Amazing !! Super friendly and helpful. I couldn't of asked for a more friendly person thank you

Very good products

Dr Vicki Williams was just lovely! Professional but compassionate and efficient. I really felt looked after.

Very pleased with the Dr I spoke too, now I am just awaiting to see what happens withe the outcome

Quick, friendly and professional with competitive prices. Highly recommend. Initial appointment was with an unsuitable consultant which was rectified quickly.

This service was very informative asked all the right question , the Doctor was very pleasant, and yes i would recommend TMCC to family and friends .

The doctor who was assigned to me was amazing 10/10 thank you 😊

I got very annoyed with the service provided by one person, who ignored everything I stated and sent me the same information. I was on the verge of going elsewhere, and stopping using Lyphe, owing to the stress of trying to get some sense from the person I was dealing with. Elena, stepped in and got everything sorted out in a few minutes.

Excellent service, thank you.

I wanted a prescription and a repeat service but didn't seem to get there as the doctor wanted me to buy there and then with an offer of a list I couldn't see! ....I was a bit confused with the service to be honest.....how do I get a prescription when I want it?....did the doctor give me an ok for a prescription? Where do I go to get a prescription and a repeat prescriptions in the future?

Easy to sign up, easy to get repeat prescriptions, easy to get doctor appointments. Doctors actually understanding how the medications can help people unlike most of the NHS. Appointments always prompt, friendly, empathetic, pretty much perfect service. (I don't mind for my comments to be shared publicly, but I don't want my name to be public).

Very helpful could not fault them one bit 10/10

Good service, and thanks , Declan

They have done something not many doctors have done and actually listened to me. When they didn't have much information about one of my 6 medical conditions they actually let me know they were looking it up, I have full trust because they were honest with me.

Very good service, straightforward process.

Fully understood my medical history and needs. Thank you.

All good understanding And Professional

The Dr put me at ease and explained everything perfectly. A very positive experience, thank you.

Thank you for your understanding and expertise.

I only have one negative comment and that is I am a bit frustrated that I had the same consultant for over a year then I had to have a different one then after 2 appointments he left too and my last appointment was with somebody new again. I prefer to stick to the same consultant

I would have given five but no one gets a five for being polite and caring and doing their jobs

Very good and polite and understanding

Process quite simple with good support

Great clinic, people,prices. You can talk to doctor freely. I've got about year experience and I'm very happy with the service they provide.