The appointments are always on time. My doctor is attentive and listens to me. I have been with this service for more than a year and am happy with it. I use medical cannabis for anxiety. It helps to smooth it into a state where I don't feel myself too anxious to concentrate on work in the morning, too anxious to live my day-to-day life. The anxiety became manageable.
Patient feedback
We love hearing how our service improves the lives of our patients…
Things people are saying
We score
from 1596 reviewsSo far so good. I wasn't sure to begin with however I've no issues now. Excellent aftercare and doctors who listen and advise well and in the friendliest of ways. This has literally changed and save my life from an injury I sustained whilst in service to the public. Many thanks
RL
Have found this company beyond brilliant. Has improved my life no end.
LT
I choose the same Dr as he is fantastic and so helpful... Dr Ashan always gives the best advice and truly listens. I'm very happy with his service
JE
Great service and very understanding doctors,and some really effective strains.
GS
I’ve been with TMCC/Lyphe for several years now and always receive a great service. Knowledgeable professionals with a friendly supportive manner and good choice of product
AH
Wonderful service , so informative , helpful and caring
DB
Dr Mirvis is very helpful & very knowledge
TR
My most recent interaction with a Dr was wonderful. The Dr spent time analysing what went well, what could be improved on and proposed a solution to maximise the benefits of my medicine. It really made me feel looked after and that someone cared for what they where doing. Thank you.
JW
Lyphe and Dr Tahzid Ahsan provide an essential service for patients like myself who vape cannabis products to counteract pain problems. The service is excellent.
TJ
Very helpful and wonderful team work
SR
Make the process so easy to get set up and to continue your treatment ensuring that your medical needs are covered as you progress through your journey. Can't recommend them enough.
PB
Always has been a great service, I can understand little things going wrong but everything is fixed within a day or so my doctor is very polite and understanding he prescrbes me what he thinks best would work with my illness/problems I can honestly say that my life has improved dramatically since I started medical cannabis I would recommend trying it if you are like me and sick of taking pills and potions made with poison God knows what?, so herbal medicine does really work well,!I can testify to that!, lyphe clinic is the way to go for a better healthier lifestyle!
SC
My doctor is always helpful the repeat prescription and the processes outside of my dealings with my doctor, as well as the medicine options and availability lower the score.
AS
Dr Sally is always friendly, polite and ensures my prescription is best suited to my needs. Super efficient and knowledgable, highly recommended .
NH
I have never had a video call in all the years I have been with the medical cannabis clinic its on my patient info that I have phone calls but the doctor did not bother to call so I'm not happy as I have already waited over a month for my prescription due to an error in communication with Lyphe who didn't tell me I needed this follow up so not a happy patient right now
LR
Lovely people all ways there to help bin with lyphe the hole time on mc and would not change it
MW
Absolutely amazing!.... you have genuinely and dramatically improved my life!... Thankyou!
LL
Getting faster with shipping and to the front door.
RW
I felt comfortable to open up about my health and experience.
JW
I was very anxious going into the initial consultation with Dr Pryde, but he put me at my ease with his calm, professional and knowledgeable manner. Couldn't have asked for a better experience.
SC
Good service. Thanks.
LP
Excellent service doctor opened my eyes to get off my anti depression medication ? I had been on for 15/20 years approximately. I could not no way done it without doctor and cannabis the wonder drug don’t get me wrong it was hard really hard on some days but nothing good comes without a fight glad I have got off them I us cannabis now on a vap oil cartridge and oil also weed at times . Thks a lot very professional outfit…
AK
My Dr's is very friendly and listens. I would, and have recommended your Dr's. Very professional and approachable
DH
Excellent service. I had my appointment on Monday morning and was contacted by the pharmacy before 5 pm. I can collect it today. But I am unable to access the downloads from your previous email.
S\
My life has changed for the better, using medical cannabis. Highly recommended!
NM
Yes I have recommended your services already. Very satisfied.
GM
Lyphe have been amazing. The costs are reasonable and Dr Ahsan is brilliant. I wish we could have longer appointments because he’s a very empathetic and understanding psychiatrist who clearly cares a great deal about his patients. [If you publish my comment please anonymise it. Please consider the following text as private feedback for Lyphe] I do feel that an option for 30 minute appointments may be helpful as I tend to have quite a lot to discuss and it makes 15 minutes a real squeeze.
JB
Thank goodness for Dr. Tahzid Ahsan - I am hoping Dr will sort out the problems with gaining medication even though I had my first appointment on 27th December still no medication and so many communications with Lyphe. Dr was excellent, informative and reassuring. I hope to see this Dr again.
DJ
So far I has been an excellent journey the doctor was very helpful and polite and looking forward to my first prescription
GB
Amazing welcoming and kind caring Doctor who can be sympathetic to your conditions and very understanding, excited to be apart of this.
CW
I have decided to come off cannabis. The doctor gave me a plan for slowly coming off it. I have enough left to follow the plan through. Thank you for your help & support. Patricia.
PG
I'm still waiting for medication Consultant was OK
RR
Great online conference very informative and even gave me new insights about my condition. Thank you
SD
Dr. Ahsan really understands his clients and takes time to understand how they are doing. Great service as always
KH
All good as usual, very professional service.
DK
A very professional and streamlined service.
MC
The psychiatrist seemed very knowledgeable and friendly, and the interview went very smoothly, I think I was unnecessarily nervous, but the interview had the desired outcome.
MG
Some of your staff that answer your phone are extremely rude
SL
Very personable and professional care.
FR
A fantastic service, every thing that you need to know, I haven't felt this positive in years, very friendly & knowledgeable Drs and assistance great service.
DW
I have not heard anything from the video call we had ... mot happy at all
AH
Polite, professional and informative. They are understanding of the individual as well as their objective to target the symptoms that are specific to you.
LT
Was very relaxing straight forward. The pain specialist was on time explained everything clearly. So far been very professional and caring experience. Look forward to going forward with this clinic.
TH
The doctor was really good, explained things to me well and was very friendly
SR
Friendly and thorough listened to my needs and was informative
PS
Excellent service and attention to detail!
RC
Hello, I had a lot of problems and delays unfortunately, it took just over 2 months to get accepted which is fine in itself but I did have an exceptionally bad experience contacting lyphe to chase up all the problems that needed straightening out. Nobody seemed to know what was going on..I was always told different things by different people. In the end I had to book and pay for an extra appointment to speak to a doctor to sort out the issue with them as admin where not helping move anything along. On one occasion I was told I didn’t have an appointment even tho I had an email for said appointment. I never managed to get through to anyone on the phone. I spent over 2 hours on hold and I must of spent the same on live chat I almost gave up it was very very frustrating to deal with. I don’t like to complain but in the end I paid 45 pounds to speak to my lyphe doctor to ask them what letter I was been asked for to proceed. Got there in the end! Dr Farrah Ayob was wonderful, very informative and helpful. I rate her highly. Wouldn’t of managed it without her
JS
For the kind of pain that was making my life a misery I would absolutely recommend Lyphe. The setup is professional and rooted in research into the undoubted benefits of cannabis as a nerve damage painkiller. It has literally changed my life.
RL
Friendly clinicians, very supportive and responsive. Would highly recommend
EL
My doctor at lyphe is super helpful and informative, helping explain different types of medication and their benefits. Online video calls are simple to access with no access to apps needed and I am always met by a friendly face when logging on. Online chat support is excellent, timely and has always resolved any queries I have had and I feel cared for throughout the process.
JM
I’m delighted with the service provided by Dr Williams, but although I highly recommend this I am personally having issues accessing the Clinic.
SG
It took a little back and forth in order to secure the appointment, however they finally after 3 weeks managed to secure the appointment and had a chat with dr Angeliki who was not just super supportive but also so kind and caring! Answered ALL my questions, and also asked me a lot of in depth questions to find out more about my current situation! From that point she made suggestions and prescribed me the 2 medications to try, she was a pleasure to talk to and was very happy’ After our meeting I have now arranged for a further meeting in 6 weeks time! Currently awaiting from the call/email from the pharmacy so I can pay and receive my medication!
GA
Excellent service
PJ
Professional, compassionate and very understanding. I gave some very bad news to my clinician, updating him of my situation. It seemed to catch him off guard him but he kept composed and professional but still with a friendly and human feel. I am very happy with TMCC and I would and have highly recommended.
JH
First class service provided yet again
AS
Good service for pain relief.
BC
Dr Lee was very patient and informed me about what prescription could be most suitable and also made certain I was well informed the procedures at Lyphe and the dispensary. I am also pleased there is a follow up appointment to ensure I am comfortable with the prescription and any changes that may be required can be discussed. Lyphe has professional people to assist and even the chat I have used made me feel assured and they are very kind and patient Thank you very much.
RC
Professional and helpful so far. No results yet but it's early days.
NL
Dr. Bradford was very attentive for my particular medical condition and lifestyle. His advice made a lot of sense and I came out of the consultation very happy.
AK
Professional, friendly and everything explained in detail
gr
Very knowledgeable and helpful.
IW
My appointment was straight forward and easy to book and also easy to use the video system. The doctor was knowledgeable and helpful.
DS
I was overwhelmed being able to speak to a specialist that knows about my brain and spine condition and that means a lot to me .. I'm very grateful for the advice . I will be chasing St Mary's for further tests .
EC
Very good.
KG
Dr Farrah Ayob was very nice and on time and she explained the difference between irradiated and non irradiated flower . Really lovely easy to talk to so kind and understanding Thank you .
JM
Professional service, pain is at lowest level for years. Dr Williams was very understanding.
RP
Very good company
RS
Iv a sever TBI from car crash & multiple breaks … this company has helped me so much
SF
I was nervous going into the consultation but was made to feel at ease quite fast and every thing was explaind in great detail to me i was also allowed many oppertunites to ask lots of questions overall a very good experiance
KH
Dr Ahsan ?
JP
Online and all ladies mostly I've had are ? % so kind and caring. They will and do go out of their way to help you! Couldn't ask for nicer,kinder etc etc so it thumbs ? up from me......
NB
Excellent as always.. my dr is always kind and considerate ..
SW
Excellent service
RG
Since conversations with Gary one of the managers there at Lyphe the service has improved so much , to the point i was going to transfer clinics due to multiple frustrations however due to significant improvements and mainly Garys help in resolving these issues I have stayed with Lyphe.
KC
Super friendly thank you and very helpful and informative.
MG
My doctor always treats me with dignity and pride, and he is good at keeping me at ease andnthey go over and betond for there client's
RS
Mostly happy just wish it was a quicker process from ordering the script to receiving meds
JM
Excellent no drama's. I would give them 6 stars if it would let me.
DM
Very happy with Clinic service and expertise of Dr Bradford who is always very helpful in advising on best product to help ease my symptoms.
BK
Dr is excellent. Understands my ongoing need and prescribes accordingly. Clearly outlined side effects as always. I have been using Lyphe for nearly 2 years and have never had an issue. Excellent service
AF
I find the doctor ( Dr T ) - Psychology, very easy to talk to and he understands my conditions perfectly. I’ve been with Lyphe for nearly 2 years and Unlike a normal doctors surgery it’s good to be with the same doctor every time so understanding and patient/ doctor relationship can be developed. For example he always asks how my kids are doing ect. He directs me well and is always happy to discuss different options with the medication available. 10 out of 10 from me.
MP
Dr Vicky Williams, is a credit to Lyphe clinic. Always very helpful and listens to what you say. She's also very knowledgeable in what to prescribe.
SC
Very pleased with my consultation. The doctor was very understanding and sympathetic to my problems. The information I was given was very clear and informative which left me feeling that someone actually understands my chronic pain at last. I would highly recommend this service to anyone needing it.
GH
Dr Vicki Williams is brilliant! So helpful, caring, and knowledgeable! For her, I would give 5 stars. However, recently the service from TMCC has become worse and patient care seems to not be a priority.
MO
Doctor was very efficient, clear and asked relevant questions. I felt very hopeful when I came away from the session that at long last I may be prescribed something to help me.
DJ
I was disappointed to find the Dr didn't let me know she wasn't going to be able to make our meeting. Then on the day the link opened but my sound wouldn't switch on. Fortunately the Dr remained flexible and my examination went ahead by phone call. Otherwise she was good. Thanks Mick Durham 07900 241765
MD
Always a pleasure speaking to Dr Tahzid Ahsan.
RH
Always helpful when resolving issues Always quick to respond send prescription would recommend
MH
Felt at ease straight away, i was listened to and was understood. Everything was explained clearly. Very happy with the service so far...
EC
Great service provided
JT
My Dr failed to show up for my online interview on Tuesday 26th 9.30 AM
MD
I would suggest a more holistic approach to the consultation.
LS
Good information, a very knowledgable doctor who took time to answer my questions.
mc
Good service, customer advisers are knowledgeable and helpful.
AF
Friendly doctor and straight to the point service. Really helpful.
SJ
Very good very professional very happy with result looking forward to trying new treatment
BM
Easy and friendly
AW
Once again the Doctor so helpful & undestanding so grateful
PK
Always a pleasure dealing with TMCC. All transactions go smoothly & can highly recommend Dr Jin Lee as a pain consultant. He is lovely
SH
Really helpful and easy to do thank you
DW
Dr Ghazaleh was as always the consummate professional.
SI
At last , 50 years of cluster headaches completly gone , no chemicals needed any more , thanks for understanding and the cure to many years of misery
SB
I was previously with The Medical Cannabis Clinic. I am happy to be a patient at Lyphe. I would certainly recommend your service to all who can benefit from their Endocannabinoid system having the choice to use your Cannabis products. I have found the quality and consistency of your Cannabis Products most positive to my ability to reduce my daily chronic symptoms, especially multiple physical pains and thus improve my mental health.
MR
Only disappointed I may not get prescription by Xmas. However, the GP was understanding and would try pushing it through. Product is good.
JS
Fast and efficient while being friendly the whole process was made easy even tho there was a problem from my side on obtaining satisfactory information the whole team was easy and informative and made it happen soon as they could thank you
PS
My video appointment went really well, discussed changing medication to help me sleep better, got an alternative to try out with a specific ingredient, can't remember the name or how to pronounce it, that helps with sleep, so very informative too. Prescription came through fast, without issue, which is appreciated this time of year. Very happy at this moment.
RL
Whole process has been suprisingly simple. The text/email reminders are really helpful and the whole team does there best to support you and find alternatives when there are supply issues
LE
Hi , I'm a new patient, so far so good friendly doctor at lyphe clinic , it was a comfortable experience, the doctor took time to listen to my problem then helped to decide on the treatment. They let me pick which pharmacy I wanted to use because the the product I want to try to manage my pain was at another pharmacy then the doctor made it easy for me to receive my medication from my chosen pharmacy. I felt no pressure throughout my first appointment , Highly recommended, Brilliant 5 star service all round ?
MH
Fabulous service from start to finish
LR
I felt listened to and respected and understood. Information and recommendation regarding options was given clearly and mutual understanding reached regarding the most suitable option to try at this time. Not sure how long befor confirmation then reciept of 1st Script? Thanks and Gratefully...AJ
AT
Very professional service and advice, allowing me to make an informed decision regarding my health and how to follow the best possible treatment. I can honestly say that the quality of support and the ease of access to the service has vastly improved my over all well being, so thank you.
DO
The service from Lyphe has been brilliant. I have just received my first prescription. I would say the process has been efficient and smooth. I have called/webchatted with a few of the team at various stages of the process and everybody i have spoken to have been helpful, responsive and polite. I spoke to Lana a few times and she was super helpful and patient. Dr Angeliki was also very good to speak with, she was caring, re-assuring and very knowledgeable. I would highly recommend anybody considering this treatment to try Lyphe clinic. Thank you all at Lyphe.
nd
Thank you - no problem gaining access to the online appointment. It took a little while to get a refund for the postponed appointment fee, but all is well now.
MF
This is mainly due to my fantastic doctor, Angeliki (please accept my apologies if this is spelt incorrectly!). She listens, cares and helps as much as possible, I'm very greatful to have found such an excellent doc.
JW
Lyphe Clinic has provided me with an alternative to the medication that I was on for two decades following a very serious road accident that left me wheelchair bound.. I now am in a far better place... I can spend more time with my family and friends as I am not bedbound as much ... I feel like I have my life back after so long on opiods, nerve repairing tablets, etc etc.... Thanks LYPHE for giving me my LIFE back.....
JC
Doctor was really helpful in explaining the process and very professional while going through my medical history
AR
Every step was easy and staff extremely helpful throughout.
SS
Good expert advice as usual brilliant
RO
Dr. Andrew Bradford is an excellent doctor. I am very happy with his service. Thank you.
CL
One of the nicest psychiatrists I have ever met. Simple procedure. Very good.
GN
Unfortunately the online video didn't work , technical problems, but Dr Pryde called my mobile and we carried out the follow up appointment that way. Courteous knowledgeable and helpful as I've come to expect.
JR
Dr Vicky Williams was incredibly helpful during my most recent follow up. I ended the appointment feeling very hopeful about a change to my medication. I found Dr Williams to be very professional and observant (it was clear that she had read my notes in depth) and answered all of my questions regarding the new treatment. I appreciate the work of all of the doctors I've worked with at Lyphe, medical cannabis has made such a positive difference with regards to my pain and quality of life. I find it helps me to manage my conditions better than the addictive prescriptions I have had to rely on in the past. I am hoping to stop having to take morphine and medical cannabis has been so beneficial for my mood and relaxation in dealing with the chronic pain. Thanks, Danielle
DH
Would highly recommend medical cannabis has reduced my painkillers prescription
AF
They are very professionals. I recommend it.
MB
The treatment and professionalism from Lyphe has helped me massively. I now have some normality back in my life. I would highly recommend Lyphe to anyone who is struggling with a medical condition.
FJ
Very good doctors..can talk to them about anything really understanding ..good service
JC
so easy to complete, wonderful understanding doctor, no judgement just one person telling another my problems and discussing a solution. I was left feeling a weight had been lifted, a legal solution to my needs and more important, I felt like a normal human.
DR
Brilliant Doctor, very understanding, very friendly and professional, gives good advice. Very pleased with service. So far so good.
AM
The Doctor was excellent and understood my condition
MC
Good experience from the online booking to speaking with the Dr. He was very knowledgeable and helped me through my journey
RS
Doctor understanding easy to communicate with.poilte and helpful with getting me right medication for my condition
PF
all good
pc
Dr angeliki was very attentive. I felt heard and am extremely satisfied with the service I received from her
RM
Conversation with Dr v positive, admin support difficult to access and still waiting for travel letter!
Helpful, friendly and informative service.
RF
Kind and understanding which makes you feel very supported
PH
Amazing experience. Friendly doctor. Prompt for the appointment. Nothing but positive comments to make! Very happy with the service.
LL
Absolutely lovely Dr. Very informative. Understanding. Kind. Caring. Compassionate.
LK
I have been a patient since September and have been working closely with Dr Williams to find what works best for me. Had a great chat with Dr Williams and she was very helpful and always has my welfare as a priority. So happy to know i am being looked after. Bravo. ?
JW
Although no prescription has granted yet I can honestly say that lyphe has the best dotor to patient service i have found outside of my general gp practice, I have spoken to 2 doctors now and they are very nice well informed, attentive and caring. for some people especially if this is your first time visiting it could be a daunting thing but have no fear the specialist doctors put you at ease right away and its a pleasant experience almost like meeting an old work colleague I would definately recommend this service for anyone looking for the particular care offered even if you are just curious due to your conditions.
AJ
Great service as always. Thank you
CS
I have fibromyalgia and elhers danlos syndrome type 3 hypermobilty. I was on oramorph 10mls a day , I weaned myself off to go on tbe cannabis route . I come and join the T21back in 2022 and its the best thing I've done .. im still in pain and have alot of daily issues with my health but cannabis helps me in so many ways that conventional medicine ie morphine didn't..
AM
had to pause treatment due to diarreah, I am starting again!
EC
The Lyphe Clinic has been extremely helpful and i am more than happy to recommend anyone to them. The Doctor that I've seen, has been attentive and caring, towards me, starting on my journey with cannabis. It is taking me a while to get used to using the oil and flower, but i am very pleased with the positive effects that it’s having on me. (I am 62 years of age)
SG
Doctor is very nice knows what he is doing and very pleasant to talk to, understands me The staff are friendly and welling to help Thank you
PC
Genuinely understanding and I feel reassured this is the safest option for me to live a pain free life. Thank you Dr Tahzid Ahsan for your guidance and wealth of knowledge. I am looking forward to reading the work you have been apart of via the website recommendations. Wishing the Lyphe team a peaceful winter period ?
rs
It's great to have frequent contact with specialists.
RB
Knowledgable Doctor. Great insights into available oils Highly recommended
HB
I often suggest the clinic to friends who perhaps have concerns around professionalism , legalities and cannabis products and their conditions. The service, its medics and ethos are geared towards improving symptoms and lives. For me it’s an affordable, safe, legal and monitored way of using an otherwise inaccessible products that make my life and condition a bit better. Gary
GO
Very open and relaxing conversation about something I thought might be hard to discuss.
SB
On time Very efficient Very listed too Very professional Farah has lovely manners
LM
Very pleased with the prompt, positive, response and understanding, shown. After so long people actually understand.
ML
My doctor is always helpful and always contacts me on time
DB
Dr Williams is excellent but other doctors I have had “no shows” more often than the doctor showed up. Still quite a number of technical and admin errors but the service has improved.
CH
Very efficient service
AW
Was great and super easy to use
CM
Every time I see my doctor I feel like I'm listened to, valued and that they genuinely have my best interests in mind. I genuinely feel as though I can be entirely open and honest with them and that I won't be judged but only supported. I don't recognise the person I was before medical cannabis and although there's obviously a lot of factors that helped that but a large part is having my clinic/doctor being so supportive. It's helped me more than I can put into words on here but I'm very grateful for it all.
SH
It was a wonderful appointment with a knowledgable doctor. Would definietely recommend.
EP
Very helpful!
DE
I am very happy with this clinic,it was great to talk to a knowledgeable professional about cannabis medicine and not feel judged ,she really put me at ease with everything ,I only wish I had contacted you sooner
PF
Early days into my Lyphe treatment but already seeing huge improvements in my pain control. I have 2 herniated discs in my back and with the doctors help u have now stopped using pain killers. The flower I have received so far has been excellent quality. Highly recommend lyphe clinic.
PL
Very good.
SB
The whole process has become much better since I first was prescribed back in 2021.
DF
Great attention to care and they care about patient outcomes.
JP
Your service has been an important part of my journey and transition in life, 100% would recommend, its such a safer route and peace of mind knowing your products are regulated and checked to care and quality standards . Its like anything though finding the one strain that suits your conditions is important, overall love seeing your service grow , many thanks
LO
The appointment was professional and helpful however the availability of medications was poor.
BC
The service is getting better , still a long way to go tho
TM
Swift service from initial call to appointment with a psychiatrist. Good value for money.
NP
Dr Ahsan is always very friendly and open to hear what is going on with his patients. I think he is genuinely a good guy and I am happy to have him as a doctor
KN
Excellent service, the link to video consultation is a bit poor, lots of flickering.
MB
Very professional, friendly , felt listened to and understood, able to coordinate what's happening with my gp to lower my opioids intake in the hope to be off opioids one day with understanding of the medical teams I've spoken with , they actually read my notes ( huge bonus ) so greatful . Again thank you .
Lc
Dr was very attentive and compassionate. Straight-forward process with delicate questioning to get the right treatment.
RC
Superb service from an excellent company.
TJ
Excellent service with very understanding staff , I am over the moon with the service I received
AS
Consultant very knowledgeable and helpful
LR
All services have been satisfactory. Doctors made me feel at ease.
MR
Doctor was friendly and wasn’t a stress to go through even when I got confused with my first appointment it got sorted quickly was happy to have a doctor listen to me as I feel like mine hasn’t for years
AH
Dr Aggeliki is great, thank you so much! I tried cannabis with little expectations, but it has worked wonders and transformed my mood and anxiety issues, I sleep great with peaceful dreams and my energy levels are going up instead of down, and no brain fog!
ES
I am extremely happy with the service that I have received from the medical cannabis clinic. My life has changed dramatically for the better thank you very much.
KW
Excellent doctors and service. The long standing conditions now cured with cannabis oil
BD
Friendly staff easy to talk too
RL
A few consistency problems but they’re to be expected when working with controlled substances and out of date laws.
JG
Professional, caring and so helpful
GE
I’ve been with the clinic for just over two years . The best thing I’ve done for myself .my meds are safe and on time all the time
PK
Easy and friendly service.
DO
Dr Tahzid Ahsan is so far the best Dr I've spoken to.. I thought when Dr Mathew's left it would not be the same. I truly like the conversations I have with Dr Tahzid Ahsan, always so helpful and I always leave the conversation with a big smile. Probably one of the best u guys have in ur clinic. Top dude and just a genuine nice guy. With an actual caring heart.
JE
I have been a paitent since 2021 and it has been a breeze of a service. The staff are always there for you and keep you updated with medical products and devices suitable for your needs. Great service.
CO
Very please, my doctor is helpful, understanding and thoughtful.
JL
Really brilliant, friendly Doctor
GW
This was a deeply frustrating experience in my situation. As my jaw is permanently locked shut via both the surgery and radiation treatment for three lots of cancer over the last decade. All relevant medical information had been fully provided. Despite this being a colossal hassle due to my situation and the current state of NHS communication. Yet during the appointment. Not only had your agent not been fully notified and made aware of my situation. But, held minimal knowledge of my current state and condition. Leaving me to try and explain everything… with her only just being able to understand. This is an issue that rapidly needs to be addressed. Not just for myself, but for others carrying disabilities or in a similar situation. As this is not only created a deeply stressful situation, but prevented all relevant information to by explained and made relevant to the choices in available prescriptions. A prescription made, that I’m yet to hear anything about. I empathise for your agent. As she was struggling very much, having not been provided with this information. Which made it an experience where both people involved suffered. ?????
CM
I think you are recommending the wrong vaporisers But that’s just my opinion and most of my friends who vape we’ve all moved over to Arizer
TM
Easy to talk with doctor Felt supported. Awaiting prescription.
MJ
Consultations with the Dr are really helpful. He listens and is always understanding.we have had a few problems with the prescriptions but moving forward we hope this resolves. I feel like I am on a positive journey to reducing my THC intake Thank you
HG
Life changing
JG
Excellent service
Dh
I’m happy with my doctor I do appreciate everything, I know everything doesn’t go to plan all the time I have been stressed in the past but thank you for putting up with me I love the work your doing even though it’s made so much harder than it needs to be thanks again and please don’t stop helping people
MW
So far so good. I wasn't prepared for the initial question of whether it was a claim for my epilepsy (the result of my problems), or a claim for the depression/PTSD (the root of my issues). I said epilepsy but this was the wrong choice, the neurologist understood the mistake on my part and although I had made this mistake the neurologist still helped. So far everything seems to be going good and I am looking forward to getting help with my issues. Most doctors look down on the use of cannibis, obviously lyphe doesn't. It is good to have agreement on the fact cannabis helps rather than ignorance and disapproval of it. If any of this is made public then can you please avoid using my last name if it is usually shown.
JH
Dr Ashan always takes the time to really communicate with you, understanding you as a person is key to providing exceptional care.
ND
The prices for “low income” is still too high. My strain “adven” I was being treated with is discontinued and the only strain close is £15 for each 10g order. That’s an extra 180£ minimum I need to budget for and take out of heating, rent or turn off my phone.
OB
Thank you for listening to the effects of my conditions responding kindly. I hope my treatment will begin soon be effective, based on what you've said I'm sure it will help. Thank you.
AL
Great customer service from doctors and other departments, errors happen from time to time but we all make mistakes, so no harm done. Communication is key and replies are timely, in my experience. Thanks you for your support.
ST
Easy to book and very helpful being able to talk to the doctor by telephone.
HH
Always a great experience
RD
I was welcomed and have been looked after very well. I have met several different pain doctors whom have all been very nice helpful and listen to my needs. I booked my appointment on line easy. I am reminded by text and email when my appointment is due. I also get text and email for the dispencery when my prescription is ready. I am kept up to date of where my prescription is all the time. When having to phone the clinic they do get very busy but their online chat is remarkable. I was answered within a minute and my problem was dealt there and then. I am a very happy customer thank you to the lyphe clinic my life has changed so much for the better I am so grateful to these doctors.
SP
The doctor I spoke with was amazing. I was very anxious and she made me feel so comfortable..
HP
The help and support from Lyphe is fantastic
SR
Very patient and understanding towards my health that I struggle with fibromyalgia
CB
Awaiting process,so far you've changed my appointment, had consultation, still waiting can't comment until I get MC,
NM
I’m so glad I joined p21 when it started. I’ve had lovely caring drs who really understand my condition since being a patient with TMCC/Lyphe, and have had a much better quality of life for the last 3 years. Thanks Lyphe!
FO
Very knowledgeable
RW
Very informative and friendly service. Can only recommend.
MN
So helpful and informative couldn’t be better
DB
Fantastic service
BO
Very understanding and informative, hopefully this is the help I need to live a happier life.
SJ
Very friendly and made me feel at ease.
EO
Life changing medication. I can finally sleep more than 5 hours without waking up in cold sweat. I also found the courage to fight my employer due to their lack of mental health awareness and won a settlement. I am now with an employer who supports my mental health and I have never been happier. Thank you Lyphe team. Keep working those miracles ?
Lr
Friendly very quick from initial phone call to have a first telephone interview was really quick would recommend
WP
Experience hasn’t been great, communication for requirements is lacking a bit. Even after my appointment, I am still being asked for more information despite providing everything that has been asked for previously. I just do not get the feeling that this is well organised or efficient.
BB
Very empathic Doctor who shows a lot of knowledge and understanding.
ML
Yes. My psychiatrist is excellent (Dr Ahsan) and he understands my needs and possible prescription solutions
DQ
Grateful for all the help and kinc words from the Dr
CP
I've lived in pain for over 30 years and this could be the trick, the consultation was great and I look forward to my prescription
MB
The doctor listened to my symptoms and explained how medicinal cannabis can help.
CB
Service was very good. Awaiting records from doctor to be able to be prescribed.
CO
Great doctor Just had a follow up appointment. Great service so far.
CO
A very unintrusive way of dealing with patients, which helps immensely with this sensitive matter.
LS
Excellent service so far, thank you. My prescription arrived promptly and has helped me hugely over the last few weeks. Highly recommended
MO
You've given me my life back, thank you more than I can ever say.
SV
Dr, Vicki was very concerned about my health problems and took the time to ask about stuff. ?
MH
Dr Ahsan ,always friendly knowledgeable advice!
DB
Best remedy for pain, have struggled with lower back condition for years. Also sleeping much better. Doctors are very professional and on time with online video appointments. Oil prescribed, is by far the best treatment for my arthritic pain and sciatica. Thank you Lyphe
RP
Sheila Richards provided excellent support by genuinely caring and advising on what was best for me. Her dedication to identifying the root cause of the issue was remarkable, and she always maintained a friendly and transparent approach throughout our interactions. Only drawback, not necessarily to the Doctor is every time I’m in need of a prescription; the availability always seems to be a problem..
CR
Set up a doctors appointment for the same day and they seem to have great offers to save money on the process which is appreciated.
PB
Sadly to date I have not received a lot of relief from the pain I am in but am hopeful that with Dr Singh's help an oil will be found to reduce the pain and make life more bearable.
PD
Very good service
ST
Friendly service provided by all from start to finish , Dr Mervis has a great bedside manner and easy to talk to . ??
JA
Excellent help and advice.
AG
Professional service, great products, dependable and reliable .
NH
Such an amazing experience with Lyphe… Professional Drs who couldn’t be more comforting and willing to help. A service.
JF
Im made to feel very comfortable and secure in knowing i am getting the best advise and use of the professional understanding to my needs.
jg
Thank you to Dr Vikki Williams for her professional expertise & joyous personal care & character… as ever!!! I couldn’t be more grateful !!!
MP
Have used Lyphe since start of project T21 trial began and happy with their service.
CD
First class!! Very helpful and good advice throughout my whole experience
KH
Very easy to get booked in and use the online service for uploading of documents etc. Dr Mitchell was great at listening and explaining without judgement or jargon.
KB
Was very helpful and professional understood my daily pain. I will continue to see the same doctor thanks for all the help so far.
DW
Fast, efficient service.
AB
There is a big improvement i this whole service and the communication I had this time. I received updates and got my meds delivered 4 days after my appointment which is brilliant
CC
Fantastic service over the past two years
AS
Extremely helpful staff, and a definite improvement to my current quality of life. Highly recommended as chronic pain relief.
LK
Neutral at the moment will see what outcome of appointment is. Mulitple confusing emails meant I was waiting on line whilst Dr expecting me in clinic.
SP
It’s been a good experience so far
JW
My new doctor is amazing very helpful
CK
All processes is smooth and doctors are really understanding
SG
Very pleasant and polite service.
JG
Always great, thanks!
KC
Excellent first visit with Dr Mirvis, sound advive and i look fowrad to working with him to help me manage my sleep and pain.
RJ
Personally, one would encourage everyone talked to,that has medical issues,to contact you or another clinic where MC may be helpful!
KN
Excellent knowledgeable doctors really are good at helping you in any way
RS
All seemed to go well, made me feel relaxed about the situation.
MR
Great service
LL
Very helpful. Hopefully this is the fresh new start that I needed in order to gain back some of my life.
HC
Things are definitely improving in life and Lyphe services
AS
Great friendly staff that are willing to help you and very good and knowledgable specialist doctors that think with you towards a good and suitable medication regime.
Rv
I have been using cannabis medicinally (but illegally)since 1990 after a life changing experience resulting in PTSD. The recent changes in law have not come soon enough but they are here now! I've been advocating this with GPS, counsellors, policeman and psychiatrists for decades,at last I can now rest easy and enjoy my medication without fear of persecution or prosecution. Onward and forward!
DC
Great friendly service
SB
Medical cannabis prescribed only goes up to 25% with tmcc/lyphe and you dont get much choice of strains which tends to leave me wanting to go back to black market which normaly happens
LB
I had no pre conceived ideas regarding my consultation. Dr Vicki put me at ease immediately and her obvious expert knowledge of the therapeutic benefits of cannabis for my condition, (stage 4 metastatic breast cancer within the spine) and communicated brilliantly. We also spoke about Keto living alongside the use of cannabis oil. I am very, very encouraged and hope to be able to consult with her at my next appointment. I also found Zaheer, who helped me with the registration process to be an expert communicator and obviously brilliant at his job. Lyphe has impressed me at every stage.
LW
Great service. Great employees. phones could be answered quicker always seems to be on hold
MR
Always very helpful & understanding thank you for all your help life is getting a little better
PK
fantastic
C
Great service , Highly recommended!!!!
CW
The team is always polite when dealing with them. My doctors always listen to me when we have our appointments. It would be good to be able to provide the option for an alternative delivery address for those of us who work. I would feel better knowing my parents had signed for it rather than it being sat in the post office.
IW
My most recent appointment was fine. Dr was very helpful and accommodating. However, following my last appointment I left a message and was contacted about my Project Twenty 21 referral, which caps prescriptions. I was called and told this would be sorted out. However, I have received my most recent prescription and still no reference to Project Twenty21 and the cost keeps rising. Can someone please help.
GR
The doctor was very kind and understanding made me feel at ease and guided me through process very professionally
JC
The lady I spoke too was very helpful and I can't wait now to try it out as it's very much needed thank-you for your advice and help
SD
Thankyou, I felt at ease. Especially speaking with a specialist who had my details at hand. Answering the questions was not hard work. It is a process to assess what pain we are in and if eligible for help from the natural plant of cannabis. Thankyou again. Lisa C B
Lc
The doctor was knowledgeable about both the product and the condition I was seeking treatment for. I was impressed that Lyphe had assigned me a neurologist/neurosurgeon as this was the most appropriate person for me to speak to. He was approachable and easy to talk to. He took an in depth history and spent a long time discussing the pros and cons of treatment and at no point did I feel rushed. There was no hard sell and the pricing was laid out there and then and any questions I had were answered thoroughly. The doctor listened to my needs and designed a treatment plan that I was happy with. I look forward to starting treatment.
LR
Just had my first appointment.
CO
Great people to deal with,very happy with service would recommend lyphe 10/10
SS
I couldn’t be offered a prescription because of my overdose less than a year ago but the service is amazing and explains everything so well I’ll be back after a year
KR
This service has changed my life for the better
SP
fast
JG
Very friendly and helpful and gave out all the necessary information needed when asked and kept on top of things to speed process up for managing my appointment .
RC
Really friendly and understanding advisor
OR
It was great to speak to a professional about help with cannabis and its benefits for pain
TT
Dr Angeliki was lovely to speak to during my consultation. Everything was straight forward and to the point, which I appreciated very much. I have not yet received my prescription, so a star was removed because I cannot comment on that side of things yet. I will say - Thank you Lyphe, I can hopefully get my life back after suffering for over 20 years with no help from the NHS.
SA
100 % Excellent Service
DB
Very understanding and made me feel comfortable all the time very impressed
PA
Hello, I haven't had any problems like other people have with Lyphe/TMCC . My doctor Dr Ayob is great, and I am happy with seeing her. Whenever I phone or email, I am also happy with the service.
JC
Very thorough, friendly and reassuring service so far
AV
Dr Williams instantly put me at ease and was helpful and understanding throughout the consultation
JL
Very professional and caring appointment with an understanding doctor
BO
Very happy, quick service and good quality
KG
very helpful and i really appreciate the help they are giving me was nervous at first but im hopefully going to get better
SL
Best decision I ever made it has changed my life!
VM
My dr was very understanding and very helpful, I’m happy with the outcome so far
LM
It was a good experience and the doctor was very helpful on choice of medicine.
CN
Dr Farrah Ayob was very good, and had a good understanding, of why I was seeking to use cannabis, for my condition.
CM
I was made feel comfortable and listened to
LF
Had my appointment with Dr Angeliki Papastefanou, she was very understanding of my needs and was incredibly helpful and caring. Can only highly recommend.
CG
Always had good service, the consultants are great. 5 stars.
RH
As a long time chronic pain sufferer at a time when seeing a GP is almost impossible as they appear to be changing to call centres who just sign post you to charity support groups it was a breath of fresh air to be able to face time a doctor who treated me with respect and listened to me. I was offered treatment and left feeling very hopeful and positive for a brighter future of being able to live with my pain rather than just survive. Thank you for the respect and above the hope I now feel. Finally I feel supported.
MM
I need a repeat prescription
PF
I would recommend to my doctor to anyone, but I have had recent issues dealing with the "admin" side of the team, not delivering on what they said they'd do over the phone, so that's knocked a couple stars off. I would however give your dispensary (dispensary green) 5* and recommend them to anyone and everyone.
JW
Calming and knowledgeable presence by the Doctor. Honest medical review by doctor.
SM
Usually a great service, a medication what works well,staff what are really good, with good customer service and knowledge, however you might have to do without medication for periods of time, as stocks are sometimes limited, which isn't good for treatment of pain, with prices the way they are this part has to improve.
WS
Always happy with my interactions with staff be it consultations with the doctor or with the customer service team. Overall a great and friendly service.
GS
Fully supported and my pain has reduced by at least 50%. Have reduced my pain meds down
CN
A in depth discussion about if / what treatments were suitable for me, Treatments were explained fully, all in all good advice given, early stages to fully review hope to update later ?
DO
Would highly recommend Lyphe. All the staff are great. The doctor I spoke to was excellent, answered all of my questions and put me at ease.
SC
Well organised easily followed instructions,very helpful if any questions,happy with how I was treated
PF
First experience with this process and can only say that I'm very pleased by the whole process. Dr Vikki was lovely and empathetic and listened carefully to what I had to say. Medicine arrived 7 days after interview and is working its magic already!
PL
Couldn't recommend more to whoever needs this service. I get flower for my chronic back pain. The doctors a very friendly and are happy to help.
JM
The doctor I saw on 22/09 was very well informed and knowledgeable about the effects of medical cannabis and how different strains can give different results. Very happy with my consultation.
JJ
The staff at Lyphe made the process so much easier than I expected. They're all knowledgeable and genuinely like to help. Would highly recommend them.
SR
Very friendly helpful Doctor. Took the time to listen to me and understand my needs. Would recommend to anyone that needs the help!
NS
Extremely helpful Dr Farrah was in the consultation im hoping here is an end to back pain.
JC
The Dr seemed very personable and empathetic to my health issues. Thankyou
SM
Great customer service team will always help and with such manners. This product has saved my life... less pain and more grounded...
DL
My appointment with Dr Birch was one of the best I have had, first time anyone talked to me about terpenes, and how they impact a person. I found him very helpful and considerate. My lower rating is because the system does not work for me. In months when money is tight and I can not place a big order, I often have to go to the BM to top up as I can not reorder until 28 days have passed. This needs looking into. Not everyone has the money in one go to afford such big orders. Please also invest more into vapes and edibles. I would prefer this on so many levels. No smell and discrete. The viola vape is very expensive and does not last. Yet a BM one I bought for £40 works better than any of the medical ones you provide. Thank you though - I know this is a new industry and it will get better.
MO
Was all very professional and all my questions were answered.
MS
Excellent service, bought forward my appointment quickly and easily. Good clinical session provided
MO
Dr very kind and insightful.
Lw
Very good in resolving query's and addressing any concern along the process, great response and quality service.
DO
The doctor was very helpful and very polite
LF
Hi. My prescription was wrong. It has an extra x10g flower. T25. It should have been just x30g. Thank you
MH
Dr very friendly and professional
AM
Very good service felt nothing like a normal NHS doctor made me feel at ease and listened to what I had to say, not rushed to explain my symptoms really good appointment and outcome have already recommended to friends thanks
RO
Yes I would and do recommend Lyphe to others that I know. I see a fantastic physiatrist with you who hands down beats every NHS professional I've ever met.
DQ
I found it difficult to contact your London office. However, I should have called the jersey office,when I did the staff where quick, efficient and friendly they dealt with my case very professionally.
WF
Dr farrah ayob made me feel very comfortable within mins. Was even comfortable telling her about all my health problems! Lastly beautiful lady and mist important it shows she cares!!! Dr Farrah Ayob amazing.....HIGHLY RECOMMEND this lady to all with pain etc etc
NB
Last order went a bit astray. I wanted to hang on until my usual strength/price supply was in stock but things went wrong and I was just in time when the delayed order came. I was told to remind Drs. that I am on Project 21 as the price asked for the order I turned down was much higher. Can Project 21 be put on my notes please.
DC
Awesome service has changed my life thank you so much
LB
Dr Vicky has such a great manner with patients. She listens, she empathises, and she advises (well).
KB
Dr Farah Ayob was very helpful and professional. She was understanding and empathetic towards my issues regarding pain due to an incedent when I was younger and had amazing knowledge about how to best manage this.
JR
An excellent consultation with a very knowledgeable and friendly doctor. I am yet to commence treatment.
TB
My clinician was great and had all the information to hand. Really friendly and listened well. So far the experience has been fantastic. The only issue I have is I haven't been sent an email or anything to confirm the prescription or next steps so that's not great. I don't technically have any evidence that it has happened.
SH
I have just recommended to a friend that he contacts you re this service. He like me is disabled and in pain. Fast service and good customer service level. Drs are very understanding re my situation.
RM
What was remarkable wasn't the Doctor, although she was good I have yet to speak to a bad doctor at lyphe. What was brill was the telephonist that managed to get me an appointment with the doctor the following day. Definitely 5 star rating.
DM
After several poor appointments, forgotten(not issued) scripts, and slow despatch, service seems to have improved with the script actually being written and forwarded to DG on the same day! I'm now waiting on DG.
NH
I had a marvellously refreshing first consultation with a may I say brilliant Doctor, clearly educated, after a 5 year battle with pain etc, im finally getting the help I need. Thankyou so so much
SP
A All good
pc
The doctor is friendly and will answer any questions you may have, and the receptionist on the phone can answer your basic question.
VM
The process of making the appointment was efficient and easy. And I appreciated the time with the dr. He listened well and explained potential treatment options, medical warnings and the next steps of the process well.
SM
Service, doctor's knowledge and manner, and quality of medicine are all excellent. My only suggestion to improve is for the next follow up appointment to be agreed and booked during the video consultation so that it is either 4 or 12 weeks after the current one. My 4 week follow up ended up being 6 weeks because there were no earlier appointments to book in the system, this means that patients' prescriptions are likely to have run out.
AC
The Dr who I always see is amazing. She is very understanding and very good at coming up with a solution on how to help. What dosage to take. And what products would be best suited. 5????? Thansk Dr.
PB
The whole process was easy and all the staff are very helpful
SP
Great medical cannabis for my crappy multiple sclerosis.
RO
The doctors are really friendly I have never felt uncomfortable and I struggle with anxiety great service keep it up
BC
Since I've been with lyphe/TMCC, my quality of life has improved by using the medical cannabis flower I have managed to reduce the medication I'm on I think that this is a great way to go about using medical cannabis for cure's, I've got a great relationship with my doctor he's very professional and courteous and helpful to my needs,I would recommend using this service if you are thinking of using medical cannabis for a cure
SC
Very good service and doctors. Been with them for over a year and still happy.
JP
The doctor was very helpful and listened to me
KW
Comprehensive follow-up, asked me thought provoking questions about my issues. Holistic approach. Thank you.
NM
When are you getting in touch after video call, been a week now?
GA
Excellent service, Dr Jing Lee is lovely & very helpful. I can highly recommend Lyphe
SH
Always helpful and the Dr I see is incredible and caring.. top service
JE
Great doctor great clinic but expensive
MH
Doctor was very helpful & discussed in depth the changes in my condition & the treatment he was going to give me to help
CF
Everything went smoothly. Well done!
PD
Very professional but also friendly, great staff and very quick responses.
JB
Very friendly and informative staff. Made the process very easy.
CP
Always a pleasure to deal with my Dr. I've come along way since treatment started some years ago and it is all thanks to cannabis based medicine
JF
I waited at the appointed time but nobody called. I hope to have an appointment soon. Apparently I need another consultation before I can have another delivery.
TT
Yes there is many people who could do with this medicine
DM
The Dr was very professional and helped me get a better understanding of the treatment and what would be best for my condition.
CC
Dr Mirvis lovely as always!
LL
Dr. Lee is wonderful. Wish we didn't have to wait for paper prescriptions to the Dispensary though. It's horrible for the environment and we have the technology to send via email. That would make getting your prescription A LOT faster.
AW
Always striving to be better ???
NC
Dr Tahzid Ahsan is a fantastic doctor and displays a clear care for patients and the medication
LA
Thorough patient consultations that demonstrate understanding of conditions, patient priorities, and tailor the most appropriate medications accordingly.
LR
Dr Iain is great I have had 3 consultations. Dr Iain suggested oils on the first appointment as a base line. From the initial appointment I discuss my thoughts regarding my treatment and Dr Iain advises around clinical safety and possible side effects. I am now prescribed sativa flower and moved to 12 weekly medical reviews. Dr Iain has been non intrusive and supportive in my treatment.
JH
So far so good pleasant consultation not had my prescription yet so will leave further reviews
PC
I have received a very professional service great work
SK
Great service keep up the great work
JM
I would recommend to my friends and family so far. The Dr was very informative and friendly and knew about cauda equina syndrome. Not many drs I've came across do unfortunately
LC
Lyphe have been amazing, I would definitely recommend.
MS
Empathetic, knowledgeable, accommodating, affordable
AM
Friendly consultant who explained my options and answered all my questions. Looking forward to my first prescription
JM
Changed prescription to a more a preferred one!
WK
With the help of TMCC i have gained control over the numerous symptoms that I have suffered from for over 15 years. I used to have continual all-over body pain(s) which caused me great suffering, by controlling the symptoms i am able to look forward to a future instead of giving up on life.
VW
The consultation was efficient and kind. I highly recommend.
SW
Excellent, professional.
DM
Lyphe Clinic, Thank you very much for your amazing work with appointments, supplying my medicine and after care. Jana
JP
Excellent communication. Although slightly too many emails that seem to repeat themselves. Maybe just a little hiccup. Apart from that staff really helpful and doctors nice and friendly.
SV
Brilliant knowledgeable doctor. Great communication and suggestions.
SJ
Hello, I want to thank Doctor Mitchell for talking with me on the 16th August. He put me at ease, and listened to me…and I felt understood me. I would like to add that he had my medical records with him, and I told him honestly that I am not on all that medication which was in my records. I tried to show him the prescriptions I had in my possession to take to the pharmacy. To date I am on…. Atorvastatin, 1 at night. Codeine phosphate 2 four times a day. Paracetamol 1 dissolved in water 4 times a day. Folic acid 1at night. Amitriptyline 2 at night. Propranolol 3 a day. Gabapentin 3 a day. That is the truth. Doctor Mitchell says that he will be in contact with me after he has spoke with other doctors to decide if he will prescribe me medical cannabis. So I am hoping he will have good news for me when he does get in contact with me. The whole team have been so understanding of me, and I would like to say thank you from the bottom of my heart. I do struggle at times when my pain, depression and anxiety takes hold, and I feel the medical cannabis is the missing link of my biology. I would also like to add that it has been just over a month that I have given up alcohol. All I say is the truth, my truth. Thank you again. Many thanks Linda.
LT
good service and advice
sk
Wonderful service so far. Honestly the hardest part of it was the waiting time from my own GP surgery to provide my medial documents etc. After the Lyphe Dr reviewed said documents and video called, it was done. Just waiting for the pharmacy now to let me know the next step.
JM
Clear process and understanding response from doctor. Excellent
MH
Very good and professional
KB
Very good.
SB
Service gets better every day!
RW
Always very professional, and helpful.
WG
I couldn’t get access to the link
KH
The email to video link system works great. Sadly my Dr did not turn up for my appointment and then I could not get through to Lyphe to tell them. The last 4 times I have phoned Lyphe I have given up after 30 minutes or been cut off after an hour of being on hold to the same repetitive music! The live chat has never yielded contact with a human or an actual response. As a sufferer of anxiety, and waiting for autism and ADHD assessments I can tell you that staring at myself for half an hour on a video link trying to stay composed is torture, the same for the unanswered calls. Eventually I called my dispensary who felt so sorry for me they emailed Lyphe and within the hour I had a very apologetic Dr telling me she had not received the details of my appointment despite it being paid for and confirmed! A prescription is now being sorted but I am already about to run out because I have 20g for 4 weeks but my prescription is for a total of 1g per day. I did not realize until it was to late that mine will only last for 20 days. This is more stressful than getting illicit and that is an hour drive every 2 weeks which I dread.
CR
Cannabis has helped me keep consistent with my job. I used to frequently leave jobs due to mental health problems but by having a regular and consistent medication I’ve managed to stay at this one for two years. It helps manage depression, anxiety and PTSD.
JG
Dr Ghazaleh is and has been throughout my treatment a the consummate, compassionate professional, inspiring trust. The result for me is a significant and profound change in my pain levels and a substantial change to the rest of my symptoms. So thankfully I have a much better life today due to her considered careful guidance and expertise.
SI
I was told by the dr during my assessment that it was a one week turn around, and you would have the product in your hand in a week. It is now 10 days and I have t heard a thing from them. Please don’t set people up for an expectation that you won’t fulfil.
WH
Excellent consultation with Dr Vicki Williams. All information was clear and I was given the opportunity to ask questions, which were answered honestly and with detail.
kc
I like the fact that Lyphe check in with you every 3 months and they're really good when it comes to getting a prescription on time I'm really happy i chose Lyphe
JG
Made a huge difference to my pain control. Hopefully help reduce my opiate use
SP
Very friendly, listen to me and tryin to help
JC
The Doctor was very good however the admin and prescription renewal was difficult and the inconsistency of the available medication makes getting a baseline for treatment very difficult.
MP
The doctors at Lyphe are so wonderful, helpful and personable. Everyone has made the experience smooth and less nerve racking. My prescription has changed my life.
HM
Very patient oriented - friendly, professional and reactive to how the patient feels about the treatment.
SM
Amazing !! Super friendly and helpful. I couldn't of asked for a more friendly person thank you
LB
Very good products
CT
Dr Vicki Williams was just lovely! Professional but compassionate and efficient. I really felt looked after.
AR
Very pleased with the Dr I spoke too, now I am just awaiting to see what happens withe the outcome
AA
Quick, friendly and professional with competitive prices. Highly recommend. Initial appointment was with an unsuitable consultant which was rectified quickly.
JH
This service was very informative asked all the right question , the Doctor was very pleasant, and yes i would recommend TMCC to family and friends .
JM
The doctor who was assigned to me was amazing 10/10 thank you ?
BM
I got very annoyed with the service provided by one person, who ignored everything I stated and sent me the same information. I was on the verge of going elsewhere, and stopping using Lyphe, owing to the stress of trying to get some sense from the person I was dealing with. Elena, stepped in and got everything sorted out in a few minutes.
SS
Excellent service, thank you.
TB
I wanted a prescription and a repeat service but didn't seem to get there as the doctor wanted me to buy there and then with an offer of a list I couldn't see! ....I was a bit confused with the service to be honest.....how do I get a prescription when I want it?....did the doctor give me an ok for a prescription? Where do I go to get a prescription and a repeat prescriptions in the future?
PF
Easy to sign up, easy to get repeat prescriptions, easy to get doctor appointments. Doctors actually understanding how the medications can help people unlike most of the NHS. Appointments always prompt, friendly, empathetic, pretty much perfect service. (I don't mind for my comments to be shared publicly, but I don't want my name to be public).
RG
Very helpful could not fault them one bit 10/10
CC
Good service, and thanks , Declan
DM
They have done something not many doctors have done and actually listened to me. When they didn't have much information about one of my 6 medical conditions they actually let me know they were looking it up, I have full trust because they were honest with me.
SV
Very good service, straightforward process.
BC
Fully understood my medical history and needs. Thank you.
RW
All good understanding And Professional
BM
The Dr put me at ease and explained everything perfectly. A very positive experience, thank you.
RB
Thank you for your understanding and expertise.
JW
I only have one negative comment and that is I am a bit frustrated that I had the same consultant for over a year then I had to have a different one then after 2 appointments he left too and my last appointment was with somebody new again. I prefer to stick to the same consultant
MC
I would have given five but no one gets a five for being polite and caring and doing their jobs
KR
Very good and polite and understanding
AW
Process quite simple with good support
JV
Great clinic, people,prices. You can talk to doctor freely. I've got about year experience and I'm very happy with the service they provide.
JK
Great service very helpful
LB
Dr was friendly, efficient, and listened to me properly.
LA
Kind caring and understanding Felt listened to . Thank you .
PS
Tremendous service and excellent value for money. Kind, caring and professional staff.
DC
Hi the doctor I spoke too was very nice and helpful but I think we got lost on what the problem I was putting forward as my reason for applying for medical cannabis and left a bit confused would be good too receive a email outlining the out come from the chat
Jr
Smooth, effective and efficient.
KH
I'll give it 5 stars this time because the doctor was friendly and actually listened to me when I was telling her about my new health problems and suggested I move away from the cartridges , due to their high cost , and back to the oil.
SW
No fuss and friendly consultation. Could really do with more information on the strains available
IT
I got my drs appointment on Tuesday and had a video conference yesterday. Thank you
PF
Hope.... Lyphe clinic is HOPE Thank you for understanding my complex pain, my severe nerv damage crps, my amputation causing phantom &limb pain ... Thank you for hearing me and truly helping me ? Hope is Lyphe Clinic ?
NP
After spending 4 years in pain with chronic sleep issues along with chronic anxiety finding TMCC has changed my life I now sleep well and enjoy a 90% reduction in pain. Amazing
AS
Having to pay for a repeat prescription is a little funny, well having to pay anything is crazy but over all very good experience
JL
I found the process very easy to follow with great, prompt communication and am now in a much better place
PD
My Doctor well our doctors at the clinic are first class they’re here to listen & help us manage our lives a lot easier
PK
I have felt a difference in the relief of pain using medical cannabis. I have more movement in the hands, with less inflammation, so working with the pain and inflammation. I have now started to cut down the doctors medication for pain relief, although I may have to go up in thc medication to achieve any more of a cut down in doctor medication for pain relief.
WS
Doctor was nice & informative
PM
Great continuity of care during the last two years,my thanks too the Lyphe group
AS
your service was first class.
DL
My consultation was great, I was very anxious, overwhelmed about everything and I did struggle a to get across how my pain feels and how it effects me. I did my best to answer all the Dr's questions and he was very kind and understanding. Very happy with the service i have received from Lyphe Clinic.
SH
Very professional understanding and kind. So friendly and relatable which was a great help for mt anxiety
jg
Great doctor great clinic very friendly and nice
MH
I had a very measured and professional online interview with a doctor which left me feeling as if I had actually been listened to and that my symptoms had been given due consideration. I am hopeful that I can be considered for ongoing treatment.
AW
The Dr I saw was fantastic and I felt really heard and cared for.
SH
Great service.
MB
Very professional an friendly service thanks
JL
Understanding Dr who listened to what I needed and responded appropriately.
DH
Great service and always happy to help and very quick with email responses
GR
I felt really at ease speaking with the doctor at my initial consultation, I was asked about what medicine works for my condition best, it was really satisfying to be able to speak openly about my cannabis use without being scrutinised or judged. The Doctor was really understanding and I’m really happy to have taken the steps to make the appointment with Lyphe Clinic.
SA
All good but yesterday I had expecting a phone call from my doctor at 19;30 costing £65.00, not your fault, I know. I would not put it in the survey but I have no other platform to complain in writing.
JR
It was just like talking to a friend it was so relaxed and informal
PB
Doctor I spoke to was brilliant
SE
Dr Ahsan is an incredible doctor with an impressive depth of knowledge about cannabis and medicine. He has been incredibly thoughtful and caring, while being highly considerate of my neurodiversity. It can be hit and miss with doctors but he is definitely one of the good ones! I have recommended him (and Lyphe) to friends and family, who have had similarly positive experiences. [Note to Lyphe: Please only display "Joe", not my full name (assuming you can see it)]
JB
I have found people to be kind and patient.
JB
I feel it is far too early in the process to comment on my levels of satisfaction, I only had the consult yesterday and am still waiting to hear about my prescription! Ask me again in a couple of weeks.
LP
Very helpful and informative on what i needed
KW
Very professional, reassuring firm. ?
FR
Always very helpful and professional. I only have positive experiences with Lyphe.
FJ
Helped a lot in recent years due to no medication for multiple personality disorder I found the medical cannabis is safe and the right type of medication that I need, we don’t need no sertraline!!
DS
I have reccomended Tmcc to friends and family and will continue to do so , it has helped me incredibly.
KC
I would definitely recommend these services. Very thorough and open about available products. I was prescribed a 50/50cbd/thc oil that at first I wasn't sure would work as well as smoking/vaping. The oil was very surprising and much better than smoking/vaping
MA
What happens now
MF
Dr Iqbal was very thorough, kind and helpful.
ML
Been treated very well Dr very nice and friendly haven't had any bad experiences.
AM
It's just a shame that the cost creates a barrier for some trying to access this form of medical supoort
EM
The consultant was very thoughtful, and queried about my wellbeing as a whole. And explored the most appropriate medication for me.
BK
The whole process so far has been far easier than I expected and the Dr's have been incredibly supportive throughout.
LE
A pleasant experience, everything explained carefully and any concerns quickly resolved
NH
Exceptional service...
DL
Excellent service . And fantastic products
AK
Appointment with Doctor was excellent.Very friendly and thorough looking at all underlying factors regarding my overall health.
DS
Service is great
CD
Very good and professional service
DA
Dr Iqbal was great. Very caring and professional. 5* The product that my mother normally was out of stock again. This is disappointing but not the fault of the doctor who talked us through the alternatives. Will see how the process goes from here after the difficulties of setting up the appointment in the first place . Lyphe and TMCC 2* this time around . Requested an appointment 10 days ago. Rang to find out what was happening told to email. Sent a request asking what was happening and got an email asking how they could help ! ( Read my request please). Got through to a pleasant woman who said that Lyphe had “reached out” to us by text. This was sent to my mother’s land line and the mobile number they had on file was wrong even though my mother has been a patient for over 2 years. An appointment was then quickly set up. Thank you.
MB
Finally some pain relief with no nasty side effects. Cannabis THC & CBD prescribed to meet my individual needs. Temperature vape required to ensure different terpenes are reached.
SH
Still can't change my password to log in.been sent numerous emails,still can't log in on tablet or phone.
PC
The doctor really listened to me and took all my health issues into consideration, for the first time I feel like HOPE of a good qualification of life is in the near future, thank you all so so.much
TN
They the best
DM
This service has been amazing for me always friendly and willing to help and listen
BC
The doctor was absolutely fantastic and listened to what I said to say and helped me through the process
JC
My experience with TMCC has always been very professional and reliable! Patient care is of obvious importance which is so refreshing! I would highly recommend
CR
The doctor was very friendly and informative. So far, I certainly wouldn’t hesitate to recommend.
JB
The appointment was well structured, the DR I met online made me feel at ease, was very thoughtful and thorough. Overall a very stress free and simple process that I should have done a long time ago..
RI
Your staff are professional and friendly, I always feel I can express my issues. Your staff are always knowledgeable on what best treatment will benefit my medical conditions
DB
Becoming a patient is going to change my life ?
MH
Video appointment went very well, everything seemed clear. Was told that there'd be a couple days for the board to approve my prescription. That went smoothly, but I've had no guidance on which vaporiser to use, though was promised this in the video assessment and I've not used one before. It's been over a week since my prescription was approved and sent to the dispensary, but they haven't received the paper prescription so cant proceed with it. I just hope things go smoother after this is resolved. Feeling anxious.
MC
Very friendly and helpful, also efficient and thorough. I was impressed with the service, even as a return customer.
WF
Wouldn't hesitate to recommend to anyone who wants help with pain or other conditions. Process is very smooth after the initial setup.
IW
Dr Singh was very helpful towards my questions and he totally understood my needs
WA
Lyphe have very helpful staff and doctors I'd recommend them to any one who wishes to receive medical cannabis George Anderson
GA
Yes absolutely...once I remembered how to conduct a video call !! It worked very well indeed. Thanks to Dr Attam.
MT
Absolutely brilliant service.
HG
I am very pleased with the service and care I get from TMCC. Everyone is very nice and helpful. I don't have to wait long for an appointment or medication
SP
The level of care and support has been second to none and I feel as though both my medical issues and my medication are really understood. Couldn’t be happier!
RL
Life changer.
KG
Great company that have stood by me and got me the help I needed. I have been with lyphe for over 1 year and it had been the best thing I have signed up for. They deal with excellent products and provide excellent knowledge. Highly recommend.
CO
As always, 5 star service from my doctor and continued support.
RM
Very friendly and understanding flawless company
CK
Takes to long to get a doctors appointment.
DH
Seem keen to ensure i get medicine specified correctly
AM
Fantastic service and the doctors are on brilliant. The customer service is excellent.
CC
Very professional and understanding!
JH
I am very happy that I chose to go on cannabis to help with my sleep and it's definitely made a big difference
JG
I think if myself as lucky, I've got a good relationship with my psychiatrist, the process is very simple to follow, the clinic themselves are always receptive and helpful with mental health trained staff to deal with calls, which when dealing with medication and conditions like my own (being off my meds is not good fun at all) means a great deal. I've always been happy with the service and there is continuous improvement, small changes to improve patient experience. Overall I would absolutely recommend TMCC/Lyphe Clinic.
RT
Always good advice very helpful .. online or by phone, great customer service and sent out quickly.
EC
I've only had positive communications with TMCC and their treatment has 100% improved my life.
CH
Really happy with the service you have provided since I signed up a few years ago. All the staff I've interacted with have been friendly and knowledgeable.
ML
Was hoping it to be a little cheaper than street prices, but it’s not witch is a shame.. I can only hope the Quality is better ?
JB
Has seriously improved my overall life experience. Doctors are informative and take concerns onboard.
CH
Very good Doctors who understand how to best treat your symptoms and are easy to talk to. Very pleased. The online portal is good and easy to use.
JP
Always a great service
CO
I am very happy with the service I receive from the clinic
KW
Helpful kind knowledgeable and fair
KR
Your always there to help us! Thanks Much
RW
Spot on thanks, looking forward to be coming pain free at last
MS
My Doctor was brilliant, She understood my condition well and guided me perfectly through all the steps and treatment. Thank you
HC
Life changing. I feel great, I sleep great, my relationships have improved. My anxiety and PMS have become more manageable.
JW
Brilliant so far and my doctor Dr Tahsin Ahsad is absolutely brilliant and has really good knowledge and insight on different medications.
SJ
Great to deal with all round. Always replys to my emails but i would say the initial approach to a prescription can be timely as they need information from the gp and pyscology which takes forever, 3 months wait from beginning to end. I hope. I still have another month and i only pray the records and doctors testimony is available
AR
The doctor was extremely helpful and fantastic to talk to. Really felt like I was being well informed. I would like to see better administration for the video call, as the doctor and I had two different links and had to take the appointment via my mobile as we couldn't get on the video together.
MC
I found Dr Singh very approachable and Lyphe appears to be an affordable way to access essential alternative treatments and medicine.
HH
Really happy with Dr Ahsan, he's a great doctor, however, the new Nodices pricing is ridiculous.
WC
Very relaxed discussion - stress-free ?
SM
Great professional service.
LR
My doctor is incredible, I genuinely look forward to talking to her every 3 months. She has been a key part of improving my quality of life. Also, I had a notification that my (electronic copy) prescription had been received by the pharmacy on the same day. Very impressive!
JW
No problem you do a great job
KS
Easy video link to use, thorough consultation and caution used for prescribing. Fair cost to pay for consultation. Would definitely recommend
MA
Excellent Service
DB
U need to sort ur company out
HL
Straight forward check up change of medication due stock changes new strains
JM
Professional and supportive. Informative and answered all our questions.
CS
Excellent service!
LJ
Really happy with the service from start to finish.
GE
Excellent service. I found the doctor listened well to my issues and shared some useful information.
JS
Very good thank you
GR
Lyphe has been very clear and communicative. Thank you to Dr. Angeliki Papastefanou for your support and advice.
DS
Lovely helpful understanding person.
jg
Dr tanris very personable, kind and would recommend to everyone for neurology need
KW
Excellent service as always
PJ
Very personable follow-up telephone meeting with Dr. Jing Lee. Made me feel comfortable and at ease as he eloquently explained what would come next in this process.
SM
Life changing experience for me. I was told that there wasn’t anything else that could be done for me with my pain but since Lyphe there is a light at the end of the tunnel for me . And I cannot thank them enough. The doctors are wonderful friendly and so approachable.
LS
A good service offering people access to medical cannabis as an alternative pharmaceuticals.
AW
I felt I was listened to by the consultant I had a video call with. He was professional and understanding. Thank you.
AG
Service was easy to use
SM
Yes I would recommend this this service to friends, and I do.
DQ
I have already done so with a couple of people i know, i hope they find what they are looking for.
MH
Honestly cannot fault anything over the last year (or longer, I can't fully remember as it's seemed to have flown by) that I have been a Lyphe patient. The doctors are wonderful and actually listen to how my pain effects me. The team are easy to contact and keep you up to date. The access to this life changing medicine that Lyphe has given me, I am so grateful for, I can truly never put into words.
KK
Professional service from start to finish, easy to book consultations online, friendly staff and consultants. This is why after nearly 3 years I remain with this clinic.
AH
Thank you for an open and honest caring and clear conversation.
SL
It's been almost a year now with TMCC/Lyphe. A Big Thank you to all the doctors and staff who have helped me with everything I have asked and provided such great support and care. Welcome to the New era People, welcome to the Lyphe clinic.
JP
Almost everyone at Lyphe is extremely helpful and willing to go the extra mile to help
CV
Phone lines and the booking system is terrible, but the doctors and core service is great
KC
The doctor was great helpful and understood ,which is great and it's just such a help, I was gonna delete help but actually it has really helped
DT
Always excellent, I have recommended to two of my friends who are now with you. Thanks for Always improving.
TB
Unhappy with the late and rushed appt. No chance of dialogue, changed medication due to unavailability, but concerned I was not given chance to respond or update my journey. Or be given a choice of medication. On next appointment please Can I see a different dr possibly Dr V Singh.
MH
Very fair and reasonable.
RH
Very helpful and friendly service
JL
As always such a professional service… and Dr Ayob’s manner is always so courteous and personal
TD
My doctors was so friendly and highly professional I cannot rate him high enough! He made me instantly feel comfortable and safe which makes it so much easier for someone like me that suffers with anxiety. Thank you!
LW
It’s coming up two years now I’ve been a Project21 patient . I only use the medicine I’m prescribed and it’s made a big difference for me personally day to day it makes a difference I can manage my pain a lot easier ?
PK
Brilliant service, came away very informed and confident in the treatment plan.
AW
Dr Singh was nice to talk to and explained the process well. Just waiting to find the outcome now. Hopefully all gets the go ahead
GR
great service, all nw to me at the minute, but it’s great not have to rely on the doctors opioid prescriptions, still learning which works best and which ingredients help me, but doctors, pharmacy and customer service all 100% efficient and helpful.
JL
Lovely people to deal with.
DM
I was out down as a starter rather than existing client. I have been going to you for years now. I had to speak about all my past trauma and very personal issues in detail on my birthday. Now I have to wait two weeks to see whether I’m approved. The whole process wasn’t pleasant. I was never informed that the practice had moved either.
TL
Excellent as always
NW
Service fantastic from everyone especially my doctor
JP
I’m very satisfied. If prescription is out of stock, they will ask the doctor for a new prescription to make sure you get similar prescription from another company
PF
Polite informative doctor, got exactly what I needed, great help
DS
My Physician was called Dr Augustin Iqbal (Pain/Neuro) he was very professional and easy to talk to about my medical history.
DB
Lyphe make the process of getting my medication so easy and simple. The doctor I see is fantastic, knowledgeable, friendly and easy to talk to about any issues I have. Service fees of £50 feel a little steep but you get what you pay for and I've had nothing but a good experience.
JT
Service is good, however I keep receiving automated emails telling me I need to book a follow up appointment. I received these after I have booked an appointment and got another one today even though I had an appointment on Friday...
JW
First class service and continuity of care at its best
AS
Highly recommend DR Andreas Tarnaris, very smart and has great care for patients
JW
I have had some problems. First a Zoom consultation yesterday was cancelled, but I was not informed. Secondly, I now cannot get an appointment for a consultation for another 4 weeks. This is far too long a time period. I cannot renew my prescription without the consultation, and it will now run out before I am able to renew it. Thirdly it is impossible to speak to management about these problems - and fairly difficult to get to speak to anyone.
AG
Very high level of trust,care and medical needs I’ve a good doctor and would recommend this to anyone who wants to try medical cannabis for a cure !
SC
From initial consultation to regular prescriptions, the process has always been very simple, and clear information provided throughout.
MG
Easy to use service. GP was lovely and informative. I am most Grateful & relieved to be Legally able to Benefit from receiving good quality Cannabis to help reduce both my physical pain & my mental stresses.
MR
Always happy and informative ???
DB
Doctor didn’t show up
GG
As a medical cannabis patient, I find THC/CBD balanced flower the most beneficial however there are currently only 2 options available. One does work for me and the other is much more expensive. I feel my patient experience would be improved if the number of balanced flower available was increased. Many thanks for considering my feedback.
ES
I really felt understood by the practitioner I saw. I have already recommended Lyphe to my family and friends, for those seeking similar treatment.?
AL
Dr Mirvis is always extremely helpful, understanding, kind and very informative. Since using medicinal cannabis my pain, mood and sleep have improved and continue to do so.
CD
I cannont commend Lyphe enough. My first consolutation my very stress free. I was nervous leading up to the appointment but the doctor I was speaking to made me feel immediately at ease. Thank you so so much , I feel like I can start getting my life back
SS
Dr Angeliki Papastefanou was brilliant, empathic and professional, she really helped make the whole process a pleasure with her knowledge and support. Thank you Howard Coates
HC
If someone wants to try new medication for pain and or for mental health and any other thing the drug can do good for they should hopefully try or get the chance to try thc medical cannabis unfortunately it isn't on a normal prescription for NHS doctors, as it could prove expensive.
WS
I’m still waiting for my prescription to be uploaded and sent to the pharmacy and currently waiting to find out why I’m still waiting
MF
Initially really pleased with process but then Disappointing communication re appointments. 55 minutes on hold to speak to an advisor.
AK
Very good compassionate consultation at a very difficult time in my life. Absolutely brilliant information and understanding of my condition. 10/10z
EK
Lyphe are very helpful and explain the questions I have fully. Dr Richards is an excellent doctor and understands my illness and needs. I have the right medication and it works for me at a low dose. Very happy!
HH
The process was easy i have not been in receipt of my prescription as of yet, Dr Fahmida Hoque was verry understanding, helpfull and hospitable. However i would advise that your Brand/Logo on all your html pages , emails and other links related have not been updated to LYPHE
AT
I am dissapointed that you only consider pain as a reason to prescibe mediacl cannabis I would have thought that things like anxiety would also be taken into consideraion. However the Doctor was polite and patient his recommendations I feel are bit out of touch with reality. Unless I am almost at deaths door it is impossible to get an appointment with my GP, and as for seeing the same GP more than once cloud cuckoo land. So thank you anyway but I do feel that this wonderful natural drug is being wasted in this country, not your fault I understand.
KE
Fantastic clinic with doctors that actually listen to you. They have given me my life back.
SV
Initially, Kyra and Alfie were quite helpful in rescheduling my appointments and sending me to the appropriate doctor to address my concerns. Dr Augustin Iqbal understood the difficulties I've been having with neurological concerns since my injury. He is an expert in his profession, and he was quick to advise me on the challenges around renewing my driver's licence after I had surrendered it due to my accident. I walked out of the appointment feeling refreshed and relieved that I had spoken with him.
ME
Great professionalism!
RW
Excellent prompt service. Dr.mervis was great and made me feel very comfortable.
KO
the thing i appreciate most about t21 and tmcc is being able to legally obtain and use clean medicinal grade oil. i no longer deal with the dysfunction brought on by impure and toxic additions as found in street sources. i no longer feel dirty and socially outcast because of my use of cannabis to treat chronic conditions. the legitimacy has removed an enormous weight of stress, worry and fear as well as their consequent physiological and psychological impacts on my life and function. it is a return to dignified self. essential medical treatment is being supervised by qualified medics. i would prefer this service to be part of the nhs provision as a normal element of prescription. there is sufficient global evidence to warrant legitimate nhs use of cannabis across multiple diagnoses, and no longer valid reason for withholding it. i am also no longer impacted by hundreds of pounds of monthly debt arising from wildly expensive street drugs. some of my pip goes toward paying for this essential medicine while the nhs delays inevitable approval. finally, i am no longer vulnerable and needing to associate with people who do heartless things, in order to get the help i needed and now receive from tmcc. thank you
SA
Friendly, professional people, always willing to assist
JN
Very good.
SB
Very professional.
AD
Dr had internet problems and missed our appointment time, but called me 4 hours later. I have currently stopped using medical cannabis due to a severe episode of hyperemesis.
CC
Excellent customer service and help desk Polite and swift responses very professional and high standard of care
SK
The appointment was great and informative. I felt listened to and my needs were addressed, have already recommended to others!
GO
All good so far just had my consultation awaiting for the decision for my treatment looking forward to pain relief and better mental heath.
PK
Disappointed that product availability isn't given prior to appointments, this doesn't allow me to research potential products.
RS
Been excellent haven't had any issues always resolved they ring u back quite quickly very pleased so far so good.
AM
I recently had an appointment with Dr Tahzid Ahsan and I must say that I am impressed with his expertise and patient-centred approach. He was extremely knowledgeable and took the time to explain the treatment options thoroughly. I appreciated his patience and willingness to answer all my questions, which made me feel at ease and empowered in managing my health. What stood out to me most was his supportive and caring demeanour. He genuinely seemed to want the best for me and I felt that my well-being was his top priority. Overall, I had a positive experience with Dr. Tahzid Ahsan and would highly recommend him to anyone in need of a knowledgeable and compassionate Dr
DA
Very quick and easy
JR
Received excellent care any problems were quickly fixed ,Dr tahzid Ahsan is first class a would highly recommend him to anyone
GC
Wonderful service very friendly doctors and very helpful
BC
I have bin on medical cannabis now for about 6 months I have seen a change in my self for the best I'm better with people I sleep better still get depressed but that rooted it self deep in me from childhood trauma I would rate my doc 5 stars doc tazard under stands me they are there to help so if your thinking of coming over to the rite side of the law lol be honest with you doc of choice there good people
MW
Absolutely lovely doctor
LT
Very friendly experience for me doctor and staff
MB
TMCC or Lyphe ?has been fantastic - From Day 1 I had no issues, the customer service is friendly and always very helpful and the DR's are able to work around me with me being able to book in my follow ups way in advance - All in all I was with you for 9 months and not only have you guys have been huge positive impact to my life both physically to help my symptoms but also psychologically as I am now able to get this medication through legitimate sources. I am very glad we as a society have finally reached a stage where this is possible.
BO
thanks to you guys, I could finally give up the whole lot of pills prescribed to me by the doctors, they didnt help and only made my health issue worse. Thank You Lyphe! My life is back on track!
mk
Very professional institution and for the first time I had a listening ear. I have been in agony for years and never ever thought I would be blessed enough for help of this kind. Thank you all been a long road and finally I see the light. Thank you for being there.
DJ
The oil is lifechanging
PG
Every single time I’ve got a prescription, every appointment, every interaction has been great. Been with the clinic for almost a year now ?
PJ
Excellent doctor listened to me and suggested what meds may be of benefit to me.
MB
Very nearly sorted out with tailored plan so happy with lyphe
CI
Extremely understanding, very thorough background check to make sure it was what was best for me. Thank you
HR
Lovely staff, fast response times. Understanding Doctors.
DS
The doctor i have is really good, unfortunately there are currently issues with the support side of the business
DW
I never knew when I first begun the treatment that the change would have such life ramifications. I have now more energy, hardly any fits and the pain is so much more controlled.
BD
Getting better all the time
SC
Fantastic service. Much easier than accessing nhs treatment. Thank you.
NW
Really pleased with the advice and support I have recieved.
VG
This was my 3 month checkup, one thing I noticed this time was the short lead time from request to appointment, this has historically been as high as 3 weeks but in this instance within days. The Dr is always on time for appointments, which doesn't sound like much but is really important to me as a client/individual. Our appointments are always a two way conversation, I feel engaged by the process and a part of my own treatment. My prescription was written and sent to the dispensary within 24 hours of my consultation, so very quickly dealt with. Overall from a clinical perspective TMCC/Lyphe are a good fit for me and I would recommend the psychiatry service for anyone beginning their medical cannabis journey.
RT
Life changing thanks
SA
Excellent service as always from TMMC/Lyphe. Been with them since 2021 (nearly 2 years now) and they are very accommodating. I've got a hectic schedule at the minute so sometimes leave it last minute but the staff and drs always fit me in so I'm not without medication. Felt very heard and respected at my latest review and that my views on my medication were heard.
HC
Good service, helpful staff.
SJ
Dr Tarnaris had carefully read my medical history and we entered into a good full discussion. He listened to my comments and responded helpfully. An excellent consultation.
LC
Great clinic, always helpful when I speak to them and my Dr is really lovely. I would definitely, and have recommended them to friends. Thanks Lyphe!!!
FO
Had a appointment with Dr Sally. And she is amazing listened to my problems. The best professional Dr I have ever had.
AI
Very easy to talk to doctor. Felt relaxed and able to communicate properly. Gave good advice and I left the call feeling better. 10/10
MP
Dr Sheilla make me fell relaxed and welcome
MW
dr Fariha kamal.has been excellent throughout. listened to my needs and gave me what I needed.clinc was a bit slow in the beginning, but stick with it,there getting better.
SB
Iv only been with lyphe for about a month but so far my experience has been very good . The doctors iv spoke to have been great , very professional and easy to talk to .
GS
The service provided is quick, professional and informative. The video connection was spot on and easy to access. I would recommend it to my family and friends.
JJ
Dr Mervis is also welcoming and friendly as well as informative.
RG
I am very happy with the service I received TMCC. Staff have all been very friendly and helpful. Doctors are easy to speak to on the whole a very positive experience. Thank you
KW
I was having a nightmare with this company but Dr.Jing stepped in and everything now is going so smoothly! Dr.Jing you the man!!
PW
Nice staff who care. Really appreciate their kindness and professionalism.
AS
Hi I'm one of the worst affected people in the Country with Rheumatoid arthritis,and the medication I get from you helps me immensely,but it's not so good when you run out of stock,and then downgrade me on my meds,which doesn't help me.so why not upgrade my meds at no extra cost to me,as it's not my fault you fun out of stock regularly.that would be more like looking after your patients.
SE
Dr Ahsan is so helpful in finding the right medication for me, not only for the effect but price wise. He always puts my needs first and is incredibly helpful with questions I have
JL
Pleasant very understanding and knowledgeable without sounding patronising.
DO
I was initially nervous about the doctors appointment but the doctor put me at ease. My case has been very long using every avenue available within the mainstream health services and while I have a greater understanding of my injury, any progression in my rehabilitation has stopped. I needed another direction to take so with Lyphe and a physiotherapy programme I feel optimistic for the first time in a long time.
PB
Since I became a medical cannabis patient in 2021, I have recommended so many people to go get assessed and most have been successful. Then seeing the difference it has made in their lives, it definitely has changed my life for the better.
RM
Really happy with the high level of care I have received.
LH
Good Advice, but still pricing very expensive. A month subscription for medicine shouldn't cost £150-£200 per month. I was told before I joined cost would go down alot but still hasn't. Apart from that CBD works for me and I'm grateful. Just people who could really benefit from it, simply can't afford it, which is a real shame! Would love see more done about this. I know people who are on anti anxiety med from gp and only pay small amount for it or its free. I think CBD better then that. So should be offered to all who need it
JR
Dr Fahima who I had my initial consultation with was very good and informative. I felt very comfortable discussing my medical condition with her and she informed me of how THC and CBD could benefit me. She was very knowledgeable. I'm looking forward to getting my prescription and starting treatment, thank you!
SK
Really understanding
KS
No issues with the clinic aspect but when it comes to the pharmacy of this company it gets messy and unprofessional.
EW
Very friendly just slow to do paperwork
BC
Friendly and helpful service
EA
Thank you?
LG
I found Dr. Scott Mitchell to be very helpful
JG
Medication shipments can be very unreliable. Also frustrating lack of consistency in stocked products, but i know there is being looked at.
DC
Dr Ghazaleh is a compassionate professional, her advice and support from the beginning of my personal trial of this medication has been and is still superb. She has quite simply changed my life. I will be forever grateful.
SI
I felt totally at ease talking to Dr Sally Ghazaleh, the appointment went well and I look forward to receiving my next cannabis prescription.Thank you Kind regards Lynne
LR
I would, although I believe the service will be much better in the future when prescriptions can be better managed and arrive on time not a week or more late also the dried flower is not always in stock.
SC
Fantastic service excellent medical care
GL
My consultation with Dr Andreas Tarnaris (Pain/Neuro) went extremely well. We discussed my condition in detail and decided upon a treatment strategy which I am very hopeful about.
SS
I felt better after my appointment. I felt listened to and received good advice. I felt cared for. Thank you!
CL
Doctor was fantastic, hopefully get to see him again, but is now 3rd doctor I've seen, as struggle to get appointments without booking months to see appointed doctor
SC
Recommend
KW
4 star or 5? Perhaps 5, but too early in the process to make that judgment, as I await approval and a prescription. The consultation seemed to me to demonstrate expertise and high professionalism. Questions relating to my condition and to ensure I was safeguarded seemed entirely apt. Doctor Umapathy was also cordial and good at putting me at my ease.
AG
Very helpful
BC
One of the best services ive ever had from any company
CF
Understood my condition, the relative issues and listened to me.
CN
I wasn't informed of what I would be prescribed, how much of it, or how much it would cost.
WC
Excellent service as usual.
DS
I find the website quite confusing to navigate if i need to make contact for advise . Somehow i am managing to email my messages but the route seems to change often .Its probably my inexperience but feel it could be made more streamline for ease of use.
SR
Very professional company and Dr Ghazaleh seemed to really care and asked lots of questions to be able to give me the right information
RT
Good, friendly & professional service!
DJ
very well organized and efficient, thanks
AS
VERY PROFESSIONAL AND EXCELLENT CLIENT SUPPORT SERVICES . GOT QUICKER RESPONSE THAN THE HRMC TAX PAYMENT LINE !
SS
Good service and look after me when ever needed
DH
Very good, very communicative. Highly recommended
PM
Having my check up appointment early on a Sunday morning suited me perfectly. The doctor went through my periodic health score and we discussed the treatment I was receiving and fine tuned on of the products. Excellent service!
DG
Doctors are allways professional and straightforward they know what they are talking about when it comes to the medication and what to prescribe for me anyway
DM
i tried to use the pabauu chat on my iPhone, i waited from 9000-0945 with no dr joining the chat, when i telephoned lyphe they told me it doesn't work on iPhone only google chrome.
KJ
While I have been generally happy with TMCC and Lyphe, the service this month (or lack of it) has led to me being without medication. I noticed last week that I was running low (difficult to tell with a dark coloured bottle) and realised that I hadn't had a reminder to renew my prescription as I normally do. When I tried to reorder I was advised that I would need a follow up appointment...something I have also been reminded about in the past. I have now been without medication for 48 hours and it has led to symptoms returning that had, up until now, been taken care of by the cannabis medication. I'm hoping this is a simple one off oversight. Unfortunately I now must struggle by until the paper prescription arrives at the dispensary and my medication is dispatched...which, I doubt, will be within the next week.
GN
Great company, helping me with my pain.
WE
Such a welcoming consultant. So polite and helpful explaining and reassuring as this is my 1st time in contact with the clinic. Thank you so much.
jg
Awesome service, being timely, knowledgeable and extremely helpful. The strains administered after my first consultation were almost on the button, we have tweaked the recipe now and I am sure we will see a good result. I am very happy with the service Lyphe have given me ??
BK
I am very happy with the way things are going my doc is very easy to talk to the best thing I have done ya don't have to meet dealers any more fully legal got the can card looking forward to wot the future brings
MW
I felt that Dr Birch was engaged and listened to my needs. He gave me detailed information and guidance. This was the best consultation I have had and it has given me knowledge and confidence.
ZJ
Very professional company. Easy to make an appointment. The call came promptly. And An empathetic doctor talked with me who I feel cared for my health.
GM
The Dr I spoke with was brilliant and very understanding and made me make a bit more sense of my PTSD.
AD
Great support! ?????????? Thank you
PB
Great service, always friendly and knowledgeable people to speak to. Can not fault TMCC
DM
Very good.
SB
Really good experience, the process is easy and smooth, the doctor recognises your needs and offers the best options available in stock well recommended
SG
Simple and easy process and there is always support available if I need it. Using the service has made a true difference to the quality of my life.
DM
Really nice and easy to talk with, didn’t feel anxious talking about certain things which I normally do.
LG
Fantastic video call As I'm not good with videos calls felt at ease
LW
Very professional and friendly doctors.
KG
The service is exceptional and professional.
TJ
Really good service, professional, smooth and easy to use. Well linked in with their dispensary which means tracking deliveries is easy. Only slight issue is they aren't able to offer the T21 discount scheme! Everything else is perfect.
BC
Telephone staff very helpful and Dr Mirvis is so lovely and understanding
LL
Doctor was lovely and very informative, but email communication for the process and steps to get prescribed could have been much clearer, especially for someone hoping to be treated for anxiety and depression.
DM
I would recommend TMCC to my friends and family. The Dr was very helpful and easy to talk to.
SR
Doctors are great ,even thou I struggle to pay every month ,,I'm actually able to sleep and I'm still stuck in with bad illnesses and pain ,but I feel better in my head and happier some times, It's being working thou because It is hard to pay for but if it stops then I go back to were I was before,,but doctors and staff have been great ,,thanks Darren
DT
Friendly, professional and thorough
EF
I highly recommend Lyphe. They’re not always perfect but they try their best to provide a great service and it’s very much appreciated
KP
I felt listened to
AT
Didn't get call on time and haven't received medicine yet
Aa
I will say that the Doctors I’ve spoken to have been great and very helpful but I would not recommend TMCC (thought you changed your name to Lyphe?) to anyone. Absolutely terrible customer service, put in formal complaint and you didn’t follow your own complaints procedure. Nurse support also below par, was supposed to follow up with me and never got in touch. Fed up with continual stock issues and lack of continuity with appointments. Changes that affect my treatment are never communicated to me and have to rely on third party forums for information. You’re welcome to use this as a testimonial but I’m guessing you won’t want to!
MB
Very professional
GG
The clinic has been great and efficient and the doctor has been very understanding and helped me to find the medication that suits my particular needs. Sometimes some medicines have been out of stock and I have had to use an alternative.
PD
Unfortunately despite my circumstances not changing, it’s very difficult to get a repeat prescription, despite using this for 4 or 5 years, I have been put down as a new client. I wish to get a prescription for several bottles at once because I do not wish to keep paying for a piece of paper (prescription) to be sent to the pharmacy for me to get the medicine which I also have to pay for. This company is nothing more than a money making machine, helping people and providing pain relief is not the priority. Everything is difficult. The nonsense of having to keep having appointments just to keep getting prescription is ridiculous for something that does not cause death or other illnesses unlike the main stream medicine that is given out on repeat prescriptions for years and is the third largest cause of death in the world.
LM
Fast and clear communication. They kept me informed and gave me guidance to the information they required. Would recommend them to anyone who requires this type of treatment.
LA
The staff and medical professionals have all been very helpful I would definitely recommend this service
BC
Great helpful and caring staff the cost is not great but safety is worth every penny clearly no artificial P.G.R's in any medication I've received ?
GS
all good
pc
Hopefully get the prescription I need soon. iv got a lot of different health problems and this service will be very beneficial for me looking forward to trying to be pain free
RB
Service from both you and dispensary green are faultless amazing every time the only let down as mentioned many times is Dispensary Green
JP
Very professional service.... Carefully understanding the problem and finding the right solution... Positive feedback to me
OH
My last appointment, which was a re-book due to not having medical records , was unfortunately boooked with a pain Dr instead of a Neuro Dr. The initial appointment was with a "Pain/Neuro" Dr and when re-booked the wrong speciality was used. Thank you and Have a nice day
MW
There was some trouble getting my records but I have found out this was down to my doctors and not this service provider. Once we began the consultation I was blown away with the bed side manner of the doctor, she was incredible! She listened to me and heard what I was actually saying rather than nodding along as I’ve experienced before. We spoke about my needs but the doctor also gave advise, she explained the service and the dangers associated with the medication. I was made to feel incredibly comfortable when talking about something I find challenging to discuss. If I could have the doctor as my GP I would I’llld be overjoyed! I haven’t been given a prescription but based on my experience so far I will be recommending the service
DO
Excellent aftercare and very supportive
CL
I have been on medication for 8 days, I can honestly say this medication relieves pain, also my anxiety has improved.
JP
Very helpful, smooth process.
SO
Very good service with Elena who helped me with the process.
HH
Great service, thank you Dr Fariha Kamal for all your help
MH
Upon booking my appointment I was told as I was out of medical cannabis, that I would be given my prescription after the appointment. To then be told that they where completely out of flower and wouldn’t have stock for a further 1-2 weeks baring in mind from booking to appointment was five days so will be three weeks without witch will put me behind in my prescriptions .
DK
Both my appointments were muddled up. On two occasions I was left waiting on the video conference website and upon enquiring, was told the doctor had to cancel, but nobody had contacted me to tell me the appointment had been cancelled. My recent appointment was a case in point; I had booked an appointment online as per the email you had sent to me. Disappointment was on the 14th of February at 2:15. I then received an email from yourselves telling me that I have an appointment on the 14th of February at 1:15 pm. I went online at 1:10 following the link on the confirmation email, but nobody was at that appointment. I then went to the second email and waited for the 215 appointment, and nobody turned up for that one either. I left to request the callbacks on your telephone line but nobody bothered to call me. I then rang the following day and spoke to a lady who, although she did not apologise for the errors, booked me another appointment for the 17th of February. I hope somebody will be there for that appointment!
RO
Friendly professional staff guiding me through my treatment and already showing really good results in my total well being including setting a good sleep pattern which I really appreciate and my family to,thank you all and I look forward to my year ahead.
RC
Easy to deal with and excited to get started.
GB
Always friendly sometimes a lil slow but gets there in the end.. the doctors are excellent
NC
I was quite anxious before the appointment, but Dr Iain Pryde was very easy to talk to and explained everything well
EA
Very professional and knowledgeable
RW
Since I’ve been with Tmcc I have had no problems whatsoever and they have catered to all my needs I’m grateful for the service they provide and I look forward to working with them in the future I’ve had no problems at all and I’m very happy with the service, I’ve got bad pain in my back I couldn’t walk now I’ve got a walking sticks and I enjoy even getting out for a wee while the cannabis helps me manage my pain and anxiety and gives me the freedom to lead a reasonable good life I can’t thank lyphe group enough for the changes in my life
SC
My appointment put me at ease with taking this path in getting some relief from my on going pain, I'm just at the first stage of this process which Dr Tang helped me navigate for which I am grateful for just awaiting the next stage.
CL
Always friendly and helpful
PG
Your staff are helpful and efficient. I really appreciate my consultations with Dr Angeliki, her advice and care and compassion. The medication is very helpful. Thank you
EW
I am unhappy with how speedy I was lead to believe this process would be by person I contacted in first contact compared to the reality. The slow or no communications from Lyphe meant the process took far longer than it should’ve done. Your 48hours to triage my notes was also in accurate as over a week after you received them they still had not been looked at. All in all it’s been highly frustrating and extremely stressful and considering these are 2 of the ailments I came to you for help with it’s been a negative experience. I was also lead to believe that over 50 strains are available at any time and going by yesterday it would seem that 20% of that would be more accurate. My consultation was good as in I was prescribed 2 strains of what I hope will be quality medication. I will wait and see how it goes from here on in.
JJ
Had to book follow up as prescription changed and wasn't due follow up cost me another £49, not too happy after speaking to doctor he requested I get refunded £30 as id paid for script before I realized script had been changed, but hopefully I'll receive £30 refund as not of yet. But wasn't too happy paying £19 either for another follow even though wasn't due. But was happy with Doctor changing the script and his overall call.
AM
Fantastic service
PG
Excellent friendly service
GC
I have use Cannabis for years to help relief the pain i have due to motorcycle injuries. I find that Cannabis helps with this especially high strength Indica strain's for pain relief and helping me to get a sleep. The prices are rather expensive though compaired to black market cannabis especially when you have to pay the £30 for a re-prescription each time,and then the price for the Cannabis on top of it puts the price up. Yes there are cheaper strains that you can get legally but they are not for me they don't have the same effect for pain relief.. On a plus side least you know its grown correctly at a licensed premises ( well you hope it is )i think legal Cannabis users should be able to grow your own for personal use. Hopefully one day it will be made legal world wide at the end of the day its only a plant that some **** in power says we can use it ??
SG
I love the service and the team. I just today reccomneded the Clinic to a new friend.
AB
Quick and friendly response, informative consultation. Exemplary professionalism. I'm really hopeful about my prescription. Thank you.
JF
Great service but very pricey.
MS
All of the Staff have been compassionate, patient and understanding .. Dr Ahsan was outstanding and I feel truly blessed to have made his acquaintance .. Highly Recommend
KW
Easy going, open to conversation unlike your GP
MO
I have already recommended the medical cannabis clinic to about ten of my friends that would benefit from these medications
RE
Your nurse service is excellent. I feel so much more confident having the back up of a professional nurse as a parent of a young adult using cannibis to dramatically improve her quality of life. Very reassuring and knowledgeable practitioner.
HB
If your ever scared to do anything, know this, I have amnesia and Aspergers, I only know 6 years of life and I’m an adult, change is very hard for me and routine is everything, I was sceptical and scared of meeting with a new doctor as I’ve always had an opinion that they make customers and not cures, and never really have my best interests in mind, but I went to the appointment anyway… I can honestly say this was a completely different experience to what I expected be safe in knowing your in good hands and they have time for you ? they listened to everything I had to say and it actually felt like we were on the same page for thoughts and worries, I can’t try and them enough from the bottom of my heart, life changing ?
BS
Supportive and informative appointment
MH
Dr tahzid ahsan understood me to the fulliest and is willing to help me on my journey to a much better life thankyou and I would recommend them to anybody who is in desperate need of medical attention without harming yourself these are the proper way of doing things.
JM
Never before have I experienced such understanding and dedicated care, Both the professional and human side of the staff and Doctors at TMCC is second to none, they all seem to go above & beyond. The ongoing aftercare provides me with support and peace of mind aswell as the understanding that I can call TMCC to discuss any queries or concerns about my medication or conditions. "I love you guys right down to your molecules and atoms" Welcome to a new era , welcome to The Medical Cannabis Clinics. You will not be disappointed. Jay Pearce. X.
JP
Nice friendly people with no issues its a pleasure dealing with them.
DM
I recommend you to a lot of people. I share your page but i did wondered if there was a special link I can use so you know I've recommended people.
LR
Fantastic Company and they deserve Five stars apart from one thing, I only realised after the Call I am getting prescribed 40 grams which i am paying 245 £ for but I am on project 21 and 60 grams costs £300 to my friends and family so that is the only downside but the Company is Fantastic we will work well together
CR
Yes good doctors fully recommend
PC
Changed my life, for the better !
CW
Excellent Service Highly Recommend
ES
Yes I would. Been great to me, helpful from the start. Able to discuss what helps and what's comfortable. Very lovely team...overall really positive experience and I'm so glad to not have troubles consuming Cannabis for my Health.
CC
Can’t praise in words except thanks for being by my side
JG
Had my first appointment just waiting for prescription now
AW
Still waiting on my email of verification for my prescription at the minute
SM
Thanks
SD
Thank you TMCC, symptom relief from nerve pain and anxiety have been vastly reduced since being prescribed cannabis.
JG
I have referred friends and family already to the TMCC. Excellent customer service.
CO
I’ve already recommended at least 10 people and continue to tell others about the great benefits and how it’s improved my day to day life with my illness.
JL
TMCC offers professional expertise and experience to help specialist treatment for many medical problems and I highly recommend them.
GC
I have already recommended your clinic to a few people with medical conditions that are currently being treated with prescription opioids
TA
Very happy with experience I have received so far
JP
I’m so happy iv found at last the best Paine management going
WS
TMCC have been very supportive and diligent in ensuring I'm offered timely follow up appointments. Friendly and approachable team.
GK
Great service start to finish.
TP
Fantastic experience with doctors, staff are generally nice and helpful, and the medication is a lifesaver, but I've had several nightmareishly long delays involved in prescription processing, stock issues and delivery (DG and D.X). That said, my most recent appointment and delivery went seamlessly, with delivery within a few days (IPS and D.X), for which I'm most grateful and relieved!
NB
I am recommending you to folk & would like my mother who is elderly to possibly try a form of it but will talk to the TMCC doctor about this when I next speak to her.
FH
i would definitely reccomend tmcc to my friends and family and have been already.there is a lot of stigma involved because cannabis was banned as a medicine in the 1930's and that was as a result of incorrect advice.the human psyche and unconscious bias are hard to overcome but things are improving slowly with greater understanding andawareness.being accepted by tmcc as a patient was a massive weight off my mind and halted the struggle to obtain good quality medical grade flower which is not easy.thankyou tmcc.
JF
Very professional service with knowledgeable Doctors that put you at ease.
PP
Very helpful and experienced ,and fully committed to helping people in pain.
WG
Great service, rapid response time. Friendly team, very helpful and direct.
DM
My initial consultation with Dr Tang was fantastic! He was extremely professional and made me feel instantly at ease. I had all my questions answered and I finally felt like someone truly listened and understood my condition properly.
LG
My experience with The Medical Cannabis Centre continues to be excellent.. from whoever first picks up my call to my consultation with the doctors, I have felt supported and listened to, thank you
TD
Great service. We are lucky to have it.
JB
Absolute life changer, for me it helps with pain, depression, anxiety and nausea as well as sleep! highly recommend
EP
Very friendly and respond to queries very quickly and efficiently. Only problem is the amount of time it takes to recieve the product from the date of the consultation ?
RD
Excellent service.
HF
Knowledgeable staff, kind and understanding. This is a pure medication, clean and far less dangers regarding the lists of side effects that come along with pharmaceutical chemicals being created in labs by the big Pharmaceutical companies. They are interested in profit over healing.
AB
I am very pleased with tmcc, and my Consultant Dr Sally Ghazaleh, she makes me feel comfortable and she actually listens to me and she hasn't been late for my appointments, so five stars to you doctor *****
LR
I've spoken to Dr's, nurses and reception staff and every single one of them have been wonderful, kind caring and supportive.
CS
I have already referred a friend who has the same condition as me and she has now booked a consultation with a Doctor. Dr Sally Ghazaleh was knowledgeable about fibromyalgia, compassionate and took the time to talk through TMCC...I wish she was my actual Doctor!!
EJ
I have already submitted like 10 people all of wich have had a successful experience with you ?
LM
To finally getting the support to medicate, in the safest and most effective way for me, is huge! Not only will this benefit my physical health, but also my mental health. The anxiety that I lose from being "legitimised" is immense. It also means that I can get safe healthcare, because beforehand my prescription, I was unable to be honest about how I cared for myself & stayed well, which is dangerous to not disclose, especially in a surgical/emergency situation. Now, I can defend myself more confidently, while being more open so others can get the help they need too. I hope many more within the Canna-Community get this support.
LK
Amazing service all staff are fantastic
JP
Five Star Service so informative and professional highly recommended
RJ
Superb service and very helpful
WW
I would reccomend to friends and family highly. I have been seeing Dr's for so many years and I am finally listened to when I say this helps me with my problems. It is so nice to be believed and heard.
ET
Really easy, fast and friendly service! I would recommend TMCC to anyone I know who is suffering. I hope everyone and anyone who is suffering can learn about TMCC, as the team are brilliant and it can really help!! Thank you for a great experience
RL
Made me feel at ease and the questioning thorough.
SR
Very efficient consultant,
IW
being a new patient the whole process can be quite daunting,although dr Farah Ayob has calmly and professionally guided me through everything to a satisfactory conclusion which i appreciate greatly.whilst everyone's endocannabinoid system may be identical the type of cannabis needed to treat the individual pain causes as well as psychological treatment including lifestyle can vary considerably.I have found Dr Ayob and her colleagues very knowledgable in this treatment and genuinely emphatic,and would therefore highly reccomend herself and tmcc to anyone that needs help with chronic pain management that has exhausted all other avenues of treatment and also has a good excercise/diet regime in place which still requires additional help in order to function as well as possible.
JF
Just had my first appointment so far so good.
PC
I would highly recommend this product. Don't be scared. It's nothing like what you would imagine.
CN
Dr Sheila Roberts has been fantastic and I would certainly recommend her to anyone. Her knowledge and guidances is spot on !
AJ
The doctor I spoke with was friendly, intuitive and knowledgeable. I would be happy to recommend you to anybody who is in need of medication. Keep up the good work, kind regards Denis
DF
It has been great to be able to get medicine through legal, ethical means. No more do I worry about the purchase of my medicine fuelling crime, nor do I worry about being found in possession of an illegal substance. I have recommended TMCC to multiple friends, family and even medical professionals. Those who have signed up have felt a similar relief in knowing they’re no longer connected to the illicit side of society.
JB
Great team great treatment would recommend to anyone with problems
DC
Extremely helpful and very pleasant with a warm welcome. Highly recommend to any patient to sign up withTMCC!
CO
Professional. Streamlined. Excellent follow up care.
HD
Had our first video chat with Dr who seemed to know his stuff. Very efficient service so far so would recommend to others. It's not gonna be cheap but if it works then happy days! Will go up to 5 ***** if this is the answer longterm
DS
Brilliant help with all doctors I have seen. Great understanding and empathy. Would definitely pass on clinic details again and again to anyone I feel needs it ! The cannabis flower has really helped with the pain and I cnt recommend the doctors or clinic enough
NS
Service overall good
MW
All good except waiting time to be connected with the team. If that could be improved it would be great
WZ
Dispensary green not very good
LS
Apart from delivery you pay next day and the earliest I’ve had it is 3 day it’s normally 5 days
CL
Amazing doctors and service, very transparent
PJ
Great service!
AS
So far they have been patient knowledgeable and I have felt listen to
SE
Fantastic service. Doctor very supportive. This medication has improved my quality of life. Thank you
IT
Very hapoy with everything
SW
So this is an easy review. ALL staff were very helpful and equally as pleasant I'm extremely happy with the service and everything attached to it. Thank you very very much for everything you have done for me ...Kev
KD
The doctor I spoke with was excellent, very patient and considerate, everything was discussed and explained fully.
DL
Yes I would indeed
GH
Everything has been first class, from the care to the service, I can’t fault anything! Highly recommend!
PD
So far,so good.
NG
After 3 days pain , sleep, mood. All improved. Incredible
CN
Dr sunny our Nurse Kat at the MCC have been so helpful many thanks PK
PK
Dr Anup is the most understanding and genuine Doctor I have ever came across. Thanks to the Medical Cannabis Clinic I can now live a normal life again. Thank you so much. Jordan
JP
The treatment I have received has been life changing, I can not thank the team enough for their help and guidance with my treatment so far, I have chronic pain and anxiety.
SB
If you want to explore the possibilities of alternative medicines and how they might be able to improve your quality of life, speak to the team at TMCC, for professional medical advice, support and guidance.
JN
Fantastic service so far. Awaiting approval. Very thorough with questions, had all my medical background in front of him and dug deep into what issues I have. This is great as it shows that it's not handed out to just anyone and that they really want to help you. I would highly recommend and will be passing details on to others with my condition
KR
I have only good things to say about my experience with this service. Professional courteous and tailored to my needs. I have already recommended your services to my friends and family. Thank you.
DR
I had a great chat with nurse Kat yesterday. I found her friendly and took time to answer my concerns.
JG
Great service, nice people, been some problems with quality during worst of covid/brexit/international supply issues over xmas however that is the same for many businesses at the moment but the last 3 prescriptions have been excellent. Great to get a herbal remedy that really helps my SCI issues without the 'pharma' side effects and without feeling a criminal.
DC
This is my first consultation very pleased so far
DJ
The support I receive via the clinic is second to none. I had grave reservations regarding exploring this route but have found it extremely helpful with my condition, pain and mood. So forget your preconceptions and just have a chat with them. Gary
GO
Very friendly, helpful staff.
JZ
Our health & wellbeing are what’s important to everyone at the MCC . Thank you for your care Kat (Nurse) PK
PK
I’ve recommended my son he’s now a patient with epilepsy
JM
I found tmcc very easy to deal with from the start. I managed to pay twice by accident. The over payment was refunded straight away. I had a lot of help with regards to obtaining documents. The staff were patient and understanding and kept in constant contact via email which I found helpful. I had to re arrange interview which was easily done. All in all so far a good experience.
MP
Can you help me with the fromsi I'm dyslexia and learning difficulties i don't want to be left out
JL
Even though it was our first consultation, Dr Iqbal was very friendly and investigated thoroughly into my condition, He listened and appreciated my own experiences with it too. He also explained to me through the process and plan for the next 4 weeks which for someone like me has really helped me to organise my medications.
GW
Very knowledgeable Dr, felt in the right hands.
TJ
Very kind, very informative. Very professional
CN
A Pleasure to speak with dr Thanks
SA
??????
HW
Thoroughly Professional and Courteous Staff - Complimented By Compassion and Understanding, (Whilst Still Paying Adherence to Rule of Law)! I would Highly Recommend MCC Every Time. This is a Life Game Changer!!! Thank You TMCC
MF
I have already recommended friends and family to TMCC. Great doctors have plenty of faith in mines.
CS
Since I started receiving treatment at the medicinal cannabis clinic, the symptoms of my ongoing health condition have been dramatically reduced. I have been surprised by what a positive affect this has had on my quality of life and I can't recommend the clinic highly enough. Great friendly staff and very efficient service.
AB
Very happy with TMCC keeping me having a much better quality of life with medical cannabis.
RO
When I first signed up with the medical cannabis clinic all went smoothly. I have to say there have been the odd minor problem. A phone call and problems solved very quickly. Example. Consultation on 05/04/2022 did not take place. Phoned next day and had appointment for 07/04/2022. Have now had appointment . All went well. A little patience goes a long way.
GH
Brilliant service as always. Would highly recommend the medical cannabis clinic to anyone who would benefit from it. Especially will all the benefits from it and not many side effects (unlike many other pharmaceutical medicine). Thanks again Shaun.
sI
So glad this come to UK save addiction to opiate and hopefully 1 day soon be removed off control drugs creating jobs all over for growing ect this is holy grale for medican im iam living proof thanks to tmcc i get some type of normal quality life bak couldn't be more thank full for your help
CM
For anyone who has tried numerous conventional treatments with little to no positive affect, TMCC should be the only company you go to. Caring, professional, efficient and cost effective. I personally recommend them to anyone suffering.
MG
Very understand and friendly team
MM
Excellent advice from the Doctors and the pharmacy is brilliant
ER
Consultation was professional and polite, knowledgeable and stress free.
DN
Great company to speak to. Would definitely recommend so far.
AC
The service so far has been excellent, if the medicinal cannabis works for me then I will 100% be recommending you.
FW
Great service with understanding staff.
PI
very knowledgeable at every level. helpful guidance at every stage. very good patient care
DB
I have already recommended TMCC to multiple people, this is mainly due to how fantastic and supportive my doctor has been. With her help and prescriptions, my quality of life has improved significantly
JW
Just waiting for the letter dr Dave tang told me he’s going to email me for me to take my next steps in becoming a full time patient with youse , he’s was better then the doctors I’ve seen he’s giving me a path and a plan to go down on becoming better when those other doctors didn’t listen dr Dave tang did 5 stars
LO
I've been with TMCC for a month now & everythings going great, informed & friendly staff, first prescription went without a hitch, just waiting on my second...
MA
The professionalism of the staff and quality of the product is fantastic, but you need to sort your day to day operations out. I have had prescriptions go missing, callbacks not happen, emails at 5 pm on a Friday to say I have an appointment at 12 pm Monday without asking if I were available, difficulty getting appointments and no clear line as to what is my responsibility and what is the clinics. I have had no idea how to get a second prescription, no idea whether I needed to book a follow-up or whether I had to wait to be given one, no clue as to what appointments I must pay for and what I don't. This isn't the best thing for someone who is with the clinic for anxiety issues. I've also seen a huge discrepancy between my orders and my partners; he received a bottle of oil with a dropper built into the lid with a 6month shelf life, I received a bottle with no dropper anywhere with a 4-week shelf life. When I called to query this I was told the clinic -never- prescribes anything over a 4-week shelf life, I was told this as I was looking right at my partner's prescription from this clinic. So overall, potential to be great but you need some stronger operations management.
CW
Has made such a difference to my overall day I am less moody and irritable as I have more control of my pain which I thought was never going to happen
ML
Very professional and great medical advice and treatments
MM
All good very helpful and understanding thanks Dr . & all at the MCC
PK
I've been using the cannabis clinic for a few months and No more painkillers from the doctors. ??
TC
TMCC the best !!
AB
Dr was very understanding and knowledgeable regards this type of treatment and the changeable nature of the legislature governing it's usage.
GM
Good service, but setting up the initial appointment was lengthy. Nice, friendly and helpful staff.
TC
I like the service and have indeed recommended it to my friends many of whom became your clients
JE
Couldn't ask for better doctor cant wait to start treatment get some type of normal life as a can back all my friends with Dermatomyositis polyomyositis other neurologic conditions at that to see how works pain management for me already looking into joining
CM
I'm still early in the process, but so far the service has been incredibly professional and I've been guided all the way
TB
Absolutely brilliant,staff was great and very helpful,they were fantastic with the help they gave me,much appreciate thanks,very highly recommende
JM
Yes I've recommended it to a lot of people and a number of them have recently joined.
DQ
I would recommend yes professionally run and very helpful I wish them well.thanks again for the great work you are doing.
RV
very helpful and knowledgeable
CB
Absolutely brilliant staff, i had a little bit of teething issues,but the staff was really good highly recommended
KS
Support for disable patients using this service is poor, patients with a learning disability/Autism need better support no reasonable adjustments is in place, the information under driving is not clear both my son and I have a learning disability which makes reading writing and understanding hard to process challenging exampe How long after taking medical cannabis can you drive???
JL
This service is great I was looking so long for help and this is a good treatment plus the dr is good the service over all was brilliant would recommend to people in serious pain and that have tried different ways
DC
This has made my life better .
GI
Amazing so far, there was problems getting my SCR and TMCC was able to sort it all for me before my appointment. Doctor was great.
MJ
Excellent efficient pioneering help and mindful insight throughout…Dr Tang is very knowledgeable and professional and his expertise really helped me understand about the flowers and oil and how to use them and provided explanations and guidance regarding all my questions…I would recommend the Medical Cannabis Clinic to anyone who is needing help…I am severely disabled and their help with getting clean healthy flowers and oil has given me a new zest and zeal with pain management…and improved quality of life…the government should expand the legislation to allow more people to benefit from medical cannabis because pharmaceutical companies have been wrecking lives and causing unnecessary opiates additions for too long…I am very grateful for the Medical Cannabis clinic and their amazing work to help people with a natural ancient medicine, which has been helping humans for millennia. Every step of the way from booking a consultation to receiving my prescription by courier was really superb…..fabulous team of professionals….. thanks
GC
I’ve have recommended your service to friends.
JP
Hi I'm panicking a little I'm trying to get my self on twenty21 so I can get £150 30g am for my day time and with tmcc for my night time stain and oil but on my next appointment when I can afford to do so I'm trying to understand just say 3 mouths down the line my day time smoke I'm not happy with the toast any more and bfor I repeat my prescription I'm able to look up what's in stock brand and strain I'm looking to have only 2 different day time strings and I'm very happy and open for any new brands or strains to come in... For example iv tryed pedanios and waiting on cellen I'm hoping it works like this but don't know ware to look befor I can book what's a website plz
RC
Very streamlined process, no issues at all with service. Just begun the wait for the arrival and purchase of my medicine.
HP
Great staff!
TK
Already have recommended you to my friends and several facebook groups
PN
Dr Tang and the whole team are very helpful and have plenty of time for me. I would be confident in recommending the medical cannabis company
DK
It works ? so long opioids
JS
i would definitely recommend this company to my friends and family. I cannot fault them at all.
JP
Very helpful and understanding, I would definitely recommend others to use this service if they need the help and medical care. A
NM
I have already recommended quite a few friends who suffer from different ailments. They are currently being prescribed cannabis medication. What you are doing is life changing, you have saved my life by giving me a prescription, I can enjoy my time with my daughter and my partner. It helps my creative mind, which is vital for my mental health because I'm unable to work. I owe a lot to The Medical Cannabis Clinic for helping me, I will forever be grateful for everything they have done.
CR
Very understanding appointment with the psychiatrist
AW
Was really made to feel at ease and my consultant mr tang was really helpful and informative about the benefits I can get from the medication and hopefully I'll be able to get back to normal life ? highly recommended for anyone who needs this type of medication
KF
Going by my experience so far I would recommend to friends and family. In fact I already have.
MS
It's helped with my medical conditions. I would rather be on this than pills after pills.
AD
TMCC is a game changer if you want real medicine I’ve travelled the world to find the best cannabis products I’ve been using 15 years all day everyday and class myself as a Connoisseur when it comes to cannabis. I’ve suffered with bad health for many years.when I heard I could get legal medical cannabis I was very surprised I also didn’t expect it to be any good I had. Heard many mixed reviews a few years back I stopped smoking flowers cause on the black market there not done professional and full of chemicals that taste like crap! So I converted to hash as it’s clean on the throat and much cleaner high! I found the best hash in the world and I never thought I could go back to flower. So I gave the TMCC a shot it took 3 weeks from speaking to someone to getting my medicine which was impressive. The staff at TMCC were there at every turn and made it all happen as fast as it could. I honestly was expecting good stuff cause I’m just hard to please so when I got in on a Friday morning I couldn’t believe how good it was it’s the cleanest flower I’ve ever came across with a high that hit every angle for me i know my stuff and I now realise that when it done legally for medical use its done by experts and scientists that know what there doing I’m still in love with the flowers 8 days later there just perfect in every single way and have helped me with my health a lot. Just how clean and smothe it is on the throat is a game changer I’ve ordered another 3 strains and I’m paying around 180 to 200£ for 30 grams so good value for a 10/10 product that’s been tested to make sure it’s up to standards of a legal industry! I highly recommended converting from the black market to the TMCC if you have bad health. There products will change your life. Smoking legally is a lot less anxiety! THANKS TMCC ??
WM
I didn't think it would happen in my lifetime but here it is! Suffered with IBS for years before I found out the Benefits of medical marijuana & to no longer have to break the law to treat my condition is groundbreaking...
MA
I've all ready recommend four people and will continue to do so
JH
Very professional and top of the range specialists for any kind of condition , it was simple easy and reliable .
JR
These guys know what they are doing and they are very professional in their execution
GM
excellent, professional service.
JB
Easy and helpful.
WE
100% recommend the Dr. and the service I received.
SL
Excellent, professional service.
ST
I feel like I have my life back thanks to tmcc. I would happily recommend them to friends, and have!!!
FO
I would definitely recommend the clinic and service I received. Brilliant A****
DT
As an ex chemotherapy patient, I believe in the importance of offering cannabis alongside cancer treatment. When using medicinal cannabis extracts, my treatments side effects halved and I floated through the next 6 months eating normally and sleeping peacefully. Whilst I don't believe cannabis is a suitable medication for all chemo patients, I strongly believe that offering it will increase well being for many and increase overall treatment success. Three years ago I was lucky enough to experience what this medication has to offer alongside chemotherapy. Many others will suffer needlessly, still unaware of its benefits.
DJ
With new information about cannabis, I think the population will accept cannabis as medical use. I will then try to speak to my mother about being a patient of yours.
ZP
Already recommended to two people who would likely gain benefits.
KF
I felt quite anxious before my consultation but felt quickly reassured in the hands of professionals
PG
The whole team have been extremely professional and helpful. telephone calls and emails all responded to quickly and efficiently. Very refreshing!!
RO
I had tried many drugs to help my Pain from Perthes disease, anxiety, eating disorder , hyperactivity, not being able to concentrate and since I tried this natural plant based medicine I’ve had more relief than any tablets I’ve tried to help. I’ve been able to live with my pain reduced, more comfortable state more of the time. My doctor is really understanding and is easy to talk to and the video calls are good for being able to attend when my health is not great. I would recommend this to anyone that could get health benefits from medical cannabis
CM
Amazing service and care shown to me Product recommended for me Looking forward to receiving it
DS
Only just getting signed up at the minute but the doctor and the staff that I’ve been dealing with have been fantastic and helped loads,Can’t thank them enough up to now ! Would definitely recommend to family and friends!
BI
I cannot thank you enough for helping me to gain my life back I’m now planning days out and getting some sort of normality back, I found everything from the consultation to the dispensary we’re really good very helpful and very professional
LD
Highly recommend to friends and family (have already spoken to a few who have got onto the clinic themselfs)
GM
I would definitely recommend this professional service to friends and family
SG
I still haven't received or spoken to anyone regarding my consultation call or havnt received a reply to my email as the link provided was a fail. The gentleman who took payment was very helpful but I’m now stuck trying to see where I go from here next. Thanks
JR
This is Amazing! Having the combination of conditions I have is not easy but Dr Tang took time to listen, understood my situation and has helped me reduce some of the pharmaceutical medications that were ruining my body, now I have a more natural alternative which is giving me hope to live My Normal Life again.
JH
Thoroughly professional.
NG
Professional staff that make everything very user friendly.
GI
This service has given my life back to me, by giving me the tools to live comfortably with my neurological condition.
AO
Lovely doctor explains everthing ?????
MP
I already have! I’ve been with the clinic since before lockdown, have found them very helpful, and the difference using their products to my pain levels is wonderful. I’ve been able to reduce one of my medications by 2/3, resulting in a significant drop in side effects. They are professional, helpful and understanding of my condition, and work with me to find the most suitable product to use.
SP
Very good service
JL
Everyone there is lovely and really want to help. Kat, my nurse, is really great and has lots of time to listen and advise.
AP
Using nature to heal can't recommend the clinic enough. True professionals
TP
Good professionals would recommend to anyone who suffers from any crappy disease. Cannibis does give you a better quality of life.
RO
Very nice people easy to talk to and get in with.
AL
I was messed around with appointments but got there in the end, already recommended 3 other friends as they also have chronic pain, I’m understanding this is early days for an industry with a lot of potential to help a lot of people who are suffering due to obsolete legislation.
AR
So, so helpful and very understanding.
EP
Doctor listen to patients
ER
Seems a great service. All well organised.
LW
Helpful and understanding thank you dr L S and TMCC
SS
Have to say I have no complaints excellent service from clinic and doctor
SH
Have already told quite a few about the Project. Its how I heard also, from a friend with MS. I know it doesn't always work the same for everyone. But it does take the edge off for me. I thin it has helped with other symptoms too. Like bladder control. Just recommended another friend this morning. She's stubborn, but I hop she at least looks through the info and link I sent her.
RE
My second appointment went as well as the first with Dr. Tang who answered all my questions and was happy to give further direction. He was as happy as I when I reported the positive changes to my movement and pain relief! I have only had positive experience with all contacts and services.
DP
Service fantastic
CL
I told my sister about you she is now a patient of yours and is happy as well.
J
Insightful and attentive
MM
Always a great experience, very knowledgeable and understanding staff, would highly recommend
LL
The ential consultation was very good polite and understandable the themeropist ask me questions amd answered them it was a very pleasant experience
OD
Follow up appointment over, I felt like I was very involved in the decision process and the various treatments. Good discussion on aftercare and future appointments. Very happy.
PW
Excellent friendly service my doctor was great
SH
A caring and professional service. Gave plenty of time to listen to your personal story and place an individual treatment plan pathway.
SL
Great comms, very professional.
RG
Good appointment however sending the questionnaire failed and the video link didn’t work for some reason
SS
Hello, I’m never the show off type so I intend to keep my treatment to myself. However if I know a friend, family member or even new acquaintance who was suffering through poor health and couldn’t be treated by conventional medication I will recommend them to your organisation without doubt.
MT
At first, the waiting and administration side of things like being able to contact a manager were irksome at best but over time I can see things are more expeditious and less stressful, thank you for being a shining light of hope for all out there that wish to use cannabis peacefully and without stress of punitive measures from the law, thank you !
kw
Dr Dave was really attentive, listened and gave informative and constructive feedback. Extremely knowledgeable and friendly. Would highly recommend him. However, the only criticism I would have is the receptionist is abrupt and rude, when calling with regards to gaining information. What this lady needs to remember is, people using this service are vulnerable due to their needs and wouldn’t be using the service unless it was absolutely necessary. People don’t know what the process is, nor the requirements. Therefore being abrupt with someone for asking questions is not helpful to either party.
CF
My consultant is professional, knowledgeable and kind.
EM
Absolutely no complaints, always helpful with product guidance. A patient for over a year and finding medical cannabis is so much better option than pharmaceuticals.
NH
Very knowledgeable And understanding Most helpful
AP
Excellent service doctor was vary understanding and helpful
DK
Very helpful and understanding
SW
I already have recommended you to friends and family. Your staff are so kind and understanding. Everyone I’ve spoken to has actually listened to me and taken me seriously and I haven’t had to wait. Less than two weeks after contacting you and I’ve already had my initial consultation
HM
Very helpful and professional staff, very thorough Consultation which was necessary with my complex needs. Highly recommend tmcc
MM
I think this is a major step forward for medical cannabis,and its users,I cant tell you how happy and independant I'll be feeling.thank you.
SE
The whole process with TMCC has been efficient, professional, friendly, flexible and helpful. The consultant was engaging and knowledgeable and I was comfortable talking about my health related issues. He was empathetic and has given me confidence that this approach could really help. I am looking forward to using medicinal cbd/thc along with a healthy diet and an active lifestyle to help with pain & anxiety and for better sleep. Excellent overall follow up and much quicker processing than I expected. Thank you and I will post a review in a few weeks.
EB
UK's best Thank you for your support
AB
After years of chronic and constant pain among other things, things are finally looking up. My friend pointed me in the direction on mmcc and thanks to them both my pain is more manageable, my doctor is helpful and seems happy to listen to my mindset. I just don't understand why the uk is so against cannabis that can improve people's lives so dramatically. On that note if you decide to take the plunge please join the t21 project all the feedback gets past to the government and nhs as well as other benefits. On a side note my After care nurse sounds hot. (Only writing that incase she reads this) ?
LC
An excellent in depth consultation. I was able to discuss all aspects of treatment with a very knowledgeable and professional clinician who took great pains to ensure that the treatment was appropriate for my particular set of circumstances.
MB
Yes i would highly recommend it, to friends and family, no doubt.
DH
Very helpful ,great communication and felt at ease throughout my appointment. Thank you
JM
Kat was really knowledgable and was very easy to talk too and thanks for your advice and time
PK
Have recommended to a friend who has also received medication
LM
Everyone was lovely and helpful and I can now live a far less painful life.
SP
Very open and thorough consultation with Dr Sunny Nayee. I found the dr easy to talk to about my condition and what he spoke to me like a normal human and didn’t try and baffle me with medical jargon. Really appreciated this.
RS
Very easy to apply.
ML
The process was quick and simple. The staff are friendly and helpful. Dr Tahzid Ahsan was very understanding and further made the process a great experience. I will soon be starting the medication and highly look forward to the road to recovery. A massive thank you to everyone at TMCC
DW
Of course I would if they had ailments that could be helped with the use of this medicine
LH
11Cromartie Gardens Tain ROSS-SHIRE IV19 1BY
TC
I was very pleased with the appointment, Dr Tang was very attentive and answered all of my questions and gave me enough information to make an informed decision. The whole service was excellent and I feel it exceeded my expectations in terms of service. Dr Tang was genuinely interested in me as a patient and took sufficient time to discuss my condition, how it affects me and the extensive treatments I have already tried. It was a refreshing change to be “heard” something i have not experienced for a long time, where my health is concerned. I would definitely recommend this service, in particular Dr Tang.
ET
What an amazing place and people to deal with Doctor I saw (Dave tang) was so polite and easy to talk to and even the people I spoke to on phone ware very friendly and polite
MH
Very good service! Easy to navigate, and they are really helpful. Would recommend to anyone struggling with any medical problem - they put you in the right direction for a healthier more fulfilling quality of life.
AM
Extremely helpful, talked me through anything I needed to know, phoned me to see if all OK.. I really couldn't have asked for better in all aspects of The Medicinal CANNABIS CLINIC.
AF
Great service , friendly staff , and what yous are doing is quite incredible. Thanks for you time
CS
I am happy with the care treatment and aftercare the medical cannabis have given. I would recommend the medical cannabis clinic. All staff are polite understanding and accommodating to book appointments. The Doctor is very good and i am happy to have treatment with the medical cannabis clinic.
AM
Dr Ayob was kind, understanding and thoughtful and I appreciate her help and guidance more than I can say, thank you.
KP
Service good.
CL
I have found so far this clinic has been so positive, I have been approved for a prescription of Medical Cannabis and I am looking forward to seeing if this works for me. Dr Sunny is amazing, kind and really caring. He has been a really positive consultant so far. Definitely recommend.
SH
Nurse phoned me back, very helpful and knowledgeable. Would recommend to all from start to finish been great and took the stress out of the whole process. Andy Falconer..
AF
I would and have recommended the MCC to friends and family based on my interactions with the clinic so far.
Cs
Very professional & knowledgeable
SS
Very good service and polite staff members.
MH
After hearing about TMCC on a podcast, I found the service incredibly easy to access and use. The staff are very helpful and respond quickly. My doctor (Dr Tahzid Ahsan) clearly knew his stuff and was able to approve me for a prescription, which materialised in about a week. I just wish I'd known about TMCC years ago.
CC
The receptionist I spoke to was very helpful and Dr Ghazaleh was also very nice and helpful. The service was easy to use and the consultation was quick and painless, thank you everybody for your help so far!
JC
Price will always be a vital part of anything. The doctor and service are very understanding and friendly. E?en treatment to begin with (getting ingredients together, vaporiser, flower, dosage collector) but what is the price of your health if there is a great medicine available for you?
JG
Excellent initial service for consultation. Would highly recommend when the treatment you have been trying needs an update or you wish to try something different.
JK
I was treated much better than most GP’s, much more understanding on how crippling pain affects the whole body and mind
MG
Dr sunny is a very helpful and friendly Dr highly recommend him ?
SM
I felt that Dr Okirie was warm and professional. I felt so positive after my appointment, the relief that I can finally start healing rather than taking drugs to mask my condition. Never been so happy I wish I had asked for his email address incase I have further questions.
LR
Professional, knowledgeable and kind.
SC
I have sent two close friends your way.
KS
The doctor I spoke to was fantastic, he asked a few questions during our chat and put me at ease. I would definitely recommend 5*
KW
Yes, I already have.
SH
Absolutely. Dr Birch was fantastic. He answered all of my questions (some without me even having to ask) and managed to ease my anxiety a lot about recent events. I'd definitely recommend TMCC.
CT
Great service from everyone at TMCC Thank you
PC
Yes I would recommend this to every person who I think would benefit from this service
GM
I had my original appt arranged in a weeks time, but as soon as the clinic had recieved my paperwork from the gp surgery, they made contact with me to arrange an earlier appt. I am very satisfied with the clinic, the appt with the pain consultant went extremely well by using the video call link. I haven't yet recieved my decision from the panel, but so far I have been impressed by the clinic.
SH
Yes I already have sent 2 people your way.
KS
It's time we brought such valuable medicine into the awareness of the public domain and thanks to so many professionals now advocating the use of plant medicine, I can only recommend to those who may benefit from a medicine which is other than many drugs currently over prescribed to treat mental health issues.
EW
Yes I would most definitely if you guys can genuinely help with my pain then you’ll definitely be able to help them my grandma is in a nursing home and is currently the only one on CBD oil we had to really fight with NHS nursing staff at the home to let her have It as they weren’t allowing THC but even so she hardly complains about her bad knees anymore so it definitely has some effect
DW
I have been on the Twenty21 scheme and with Dr. Sunny Nayee at The Medical Cannabis Clinic since Oct 2020 Dr Sunny Nayee has always been friendly, understanding and very supportive and is happy to answer all my questions at my consultations and by email in between. As the time has gone on more varieties of both Cannabis flower and oil have become available which is great. I have managed to wean myself off morphine after being on it for 10years for chronic pain and I am getting more used to using Cannabis and it really helps with my pain. Only problem I have had has been with my previous strain of flower being out of stock at the pharmacy for 2 months but Dr Nayee has changed me to a more readily available strain now. Highly recommend trying medical cannabis clinic and Dr Sunny Nayee.
JH
I have faith in the Doctors here & everyone involved in project21
PK
I have suffered with insomnia for over 30 years and FINALLY with the help of TMCC I have managed to resolve this most awful affliction (which is so common in people) with a beautifully balanced blend of "flower" that suits my specific sleep needs. The doctors have been so helpful all along the way, checking on my progress and tweaking the prescription accordingly. I am most grateful to TMCC to finally being able to get 7 hours sleep a night..... JUST MARVELLOUS.
JH
Dr Sunny is compassionate, kind and understanding. A top class chap
MB
Very easy to talk to and listened, very pleased.
ES
Wonderful service, warm friendly doctors and simply a huge progressive step in the right direction.
TH
Life changing.
EW
First appointment cancelled which was disappointing. Second one was on time. Very quick. Hoping that it gets me what I need. Haven’t heard anything since.
Only had a short consultation going to wait till the doctor phones back
LT
Very friendly and willing to listen keep up the good work
NA
No stress procedure
RS
Yes I would everyone so helpful and the quality excellent ?
MB
I do and I have
MB
I have a number of conditions, both physical and mental, this has restricted my capabilities massively over the years. I had to stop working, couldn’t continue higher education and lost a lot of my independence in the process. I have tried many treatments, and they haven’t worked, and to be told by your GP ‘there’s nothing else we can really do now’ is soul destroying. I booked a consultation with TMCC, which was recommended on a community forum. I saw Dr Ramaswamy who is incredible! He’s friendly, makes me feel comfortable and very informative. He prescribed me the oil and I’m feeling 1000x better. This has been a god send for me, and I look forward to the future now! Thank you TMCC for changing my life :)
CN
Me and the majority of my friends and some family members have been suffering with mental health for a number of years with only NHS medication to help, for some these are great but for the majority the side effects outweigh the medication. Personally I have tried ten nhs medication and the side effects we’re greater which I why I trialed so many over the years. My auntie is on CBD now although through Holland and Barrett and is considering medical grade CBD as my current treatment has been going so well
HW
very helpful & understanding I’m grateful for your time thank you
PK
I found my consultation extremely informative, and supportive. I am greatly looking forward to seeing how medicinal cannabis can help me move forward in life, and help me overcome my symptoms of severe OCD, trauma & depression. My highest recommendations.
JB
Dr Tahzid Ahsan was extremely helpful I was quite anxious about the appointment but Dr Ahsan was able to put my mind to rest and answer any questions I had myself, all in all brilliant consolation.
PK
i am yet to recieve a prescription so i would prefer to answer this later - i am very happy so far with my provided service of talking.
Ma
Understanding and very helpful yes would recommend family and friends
AC
Yes I would recommend TMCC , indeed I already have recommended TMCC. It is overall a Five star service very pleased with my treatment very fast and very effective thank you kindly .
Deffinatly would highly recommend your establishment to all! Such friendly helpful staff and Dr's
RK
The best decision I ever made; regarding my pain management, and long term health!!!
FO
Amazing service I would recommend to others great friendly doctor that’s ok point so happy life changing for me thank you TMCC and team.
JD
Great service and very thorough consultation with the Doctor. The Dr made me feel very at ease and was very informative. Would definitely recommend to family and friends.
CD
The doctor listened, asked relevant questions, answered any questions I had and reassured me.
JM
I have been a patient for 6 months and can’t be any happier.. from the staff manning the phones who’re always happy to answer my queries, to my doctor who is always willing to listen to my wishes and concerns around cannabis and has worked with me to find the right balance of medication for my health issues.
NS
The best new organic medicines of the future.
CN
The service so far has been very good. I have had some difficulties accessing some of the forms initially but the staff I dealt with were very good in finding a solution. Another issue with software used was that when using the drop down boxes to list my current analgesics none of the doses appeared to be the same as Uk doses. I wonder if the software is from another country with a different formulary and if so then I think this should be addressed ASAP.
MG
Doctor was very kind and open and answered all of my questions. Wasn’t drawn out at all. Great stuff Dr Mathew
SB
Excellent service and support to reach a helpful appointment with Dr Sunny Nayee. I am very happy.
ES
Very helpful and supportive, thank you TMCC
LM
Dr Sunny Nayee has been fantastic!
TK
Great service by the Doctors and the TMCC team very happy with the results
KS
I found it very easy to talk to the doctor.
ZP
I have recommended many people to the program and have already heard a few have been successful and very happy.
MH
Very happy with the care and support,the staff were very helpful leading up to my appointment with Dr Nayee.My video consultation went well Dr Nayee was very kind and understanding with knowledge of pain .I was able to ask any questions and he answered them .From my consultation to getting my medical cannabis was very quick very happy
SW
Staff helpful I wish I had this treatment 10 years ago.
IW
I have recommended TMCC to many people so far. Everybody should have the right to access such a diverse and inclusive medicine. Thanks to TMCC and all their staff for the start of an era where Britons can receive better medical treatment.
JV
Amazing service and extremely helpful and friendly staff
HN
Dr Nayee was absolutely lovely. Very professional, knowledgable and quick. The sort of doctor you know is there to help. Had a great chat initially for a good half hour. He listens to everything you have to say. Not only that but the reception staff are also incredibly friendly and can not do enough for you! Highly recommend!
LD
I'm yet to receive my prescription but so far im happy with the service received, the only issue / stressful part of the process which was nothing to do with the medical cannabis clinic was obtaining my notes from my GP but we got there in the end the clinic even tried to get them from my GP for me but my GP gave us the run around for weeks !
MM
A very understanding physician and it's all very easy , made easier by the people of tmcc ,
DS
You provided a very professional informative service that put me at ease and helped me understand the process.
SP
I'd have no problems with recommending TMCC to anyone that was in need of this form of medical treatment.
AC
Had my second appointment which was supposed to be at 1230pm, no one was there because the time slot had changed to a later time which I was not informed about. Luckily the doctor rang me to see why I haven’t logged on. Other than that the appointment went well. Great understanding doctor.
PC
living on Fentanyl and before that OxyContin for the last 7 years and not really getting the pain to a level i can function a small amount i have been suffering by the side affects of taking oxycontin for a long period of time, in the form of testosterone levels being almost non existence. and now i am having the replaced i have been told will take no less then 2 years. my pain specialist has told me that there is no much more he can do beyond Fentanyl. This led me looking for an alternative on the RA forum USA they spoke of cannabis helping so much. this was grate news, but how will i get it here in the uk, like all questions that need an answer i ask google for help and there it was TMCC. I phoned TMCC and was greeted but a very polite person who sorted every thing and even helped when i missed the apartment because my dr did not answer the email, the knowledge of the person from TMCC got this all sorted with minimal fuss. my appointment went very well with a kind and made me feel comfortable. she said how she can help me and what would happen next. thanks to all the team at TMCC.
AM
Great service, very helpful highly recommend their services
MK
I instantly warmed to Angeliki and was comfortable enough to talk freely about my issues and felt very much understood in my initial consultation. I am looking forward to the next phase.
DR
Dr is absolutely superb.
JL
My consultation was extremely quick, my consultant is a lovely man, I highly recommend
CT
Hard work for elderly patients that can't use Internet
P\
I would have no hesitation on recommending you to a family member or friend if I they were to ask.
BR
Amazing doctor, always ready to help.
AS
I gave only 3 stars in part because so many other UK patients need access to medical cannabis, but also because TMCC certainly isn’t as well organised at it should be. The customer service people try their best to be helpful, but it often takes many phone calls and emails in order to get a new prescription request or a follow-up appointment. My consultations with Dr. Bradford are excellent, although a 15 appointment isn’t long enough when most of the appointment is spent on how to get my repeat prescription filled. I have run out of my prescription before the renewal prescription comes through despite making the renewal request many weeks ahead.
ET
Very fast and very efficient.
MB
Very good from start to finish. Dr was knowledgeable and sympathetic. Would recommend this service if required without hesitation.
AW
Only just completed my initial assessment awaiting results to see if medical cannabis can help me, So far it’s been an easy process and great service,
RS
Yes would definitely recommend to friends and family
LM
It’s a shame you charge repeat fees. If it wasn’t for my Doc, I would move to a clinic who doesn’t change this. I think we pay enough for our follow up appointments as it is, let alone the cost of flower ect. As far as I know, your the only clinic who charge this, what do I get as a patient for this extra charge? Other than that, I have no issues.
MK
Yes I would and I have recommended TMCC to my friends and family that medical cannabis could help them. Everyone at TMCC has been extremely helpful and very knowledgable if I had needed any Information. Very happy to have TMCC with me on this journey to better health
NT
Amazing customer service really top class
NC
Friendly doctor, still waiting on prescription
NB
Really wish your pharmacy would evolve their inventory. The mould issue gave me headaches, that shouldn't slip through cracks if it were moderated correctly. My supplier wouldn't even dare stock mould, and he doesn't need lab equipment to work that out. It's also worth nothing the brown colour and dry quality make for a bad medicine (NOIDECS Indica) Also need more strains and more choice for patients. Having accessed medical cannabis in different parts of the world, the UK is by far the worst standard and quality I have had. Even street cannabis is better. I dearly and desperately hope this will be fixed. Other than that, yea I already have recommended to a friend or 2
MJ
Extremely understanding doctors and staff and excellent help and service. I can't recommend them enough.
MH
I had a video call with Dr Ramaswamy, who I found to be very informative, attentive, and kind. I’m so pleased that I reached out to TMCC for treatment. It’s the first step towards a better future for me in terms of pain relief. Thank you, all of you.
AW
Excellent friendly compassionate doctors and staff. Highly recommended ?
SC
Since starting my medical cannabis prescription I have over halved my opiate intake! I now feel more alert and awake. I am now able to control my pain levels very accurately with very little ease. This needs to be more available to chronic pain sufferers out there rather than opiates and sedatives.
JF
Very very helpful
GC
Dr. Mathew listened to my concerns and I left the consultation optimistic that this solution will help relieve my symptoms.
MB
Very happy with my appointment helpful and very quick
Lovely people to talk to very professional make you totally at ease
VS
Dr was great service not as good though ? or prescription been approved and still no medication
MP
Service is exceptional!
PN
Very good service and very helpful staff ! Thank you you all to the good service!
Dd
Definitely
CF
I had an online consultation with Dr Sunny Nayee and I was well adsived. I will come back in the future.
GC
I have lost count of how many people I have recommended the Medical Cannabis Clinic to. Unfortunately there is a vast majority of people struggling with their health conditions where usual treatment has failed them and are completely unaware that Medical cannabis is legal and available in the u.k. The Medical cannabis clinic do an amazing job at putting the patient at ease and show a true understanding of the benefits of cannabis.
PN
Nice guy seemed clued up
AG
I love what all the people who are involved are doing, I'm over the moon with the meds I have been receiving and the healing power it gives to me is fare better than the pharmaceutical treatments I have had in the past, with no side effects just relief. Dr Sunny Nayee has been a real gentleman with me and totally understands a persons needs, thank you Dr Sunny. Keep doing what you are doing all you good people.
J
Yes I have recommended to friends told them how I'm So glad to be able to have a Dr that understands how using Cannabis can helps people get through the day with helping them with medical use of the plant. Which is good as I use it to help with pain relief and helps with sleeping better. It's a natural medicine which is the more healthy option to pain relief especially if you vaporiser it or turn it to an edible.?
SG
Top service with good advice and w very reassuring attitude to an ancient medical product
TP
Excellent doctor who is so understanding and polite.
GJ
A trustworthy and reliable service. Highly recommended.
JP
I feel that my case is been taking care of with Dr. Nayee. I feel safe and in good hands.
AM
I was very anxious leading up to my appointment with Dr Ashan, but within a couple of minutes of being on the call I was feeling much more at ease. He is very knowledgeable, easy to talk to and passionate about his work. I am now waiting for board approval, which I am again anxious about but he assured me I don't need to be, then I can organise my import licence and organise payment with the dispensery. I am looking forwards to being able to live a normal life again, without having to take numerous synthetic tablets a day.
RL
I have already recommended to a friend who is now a patient.
BB
Very transparent to customers, their service is impeccable and they went beyond expected to ensure my first appointment was the best time suitable for me. The consultation call was easy, very friendly and my doctor was knowledgable about the product. Great service!
GF
Dr Nayee is thorough and patient. He always takes your views into consideration and works with you. The staff are really good at helping you find appointments, and make the entire process from start to finish very simple; all my
CB
At last a legal way for me to treat my chronic illnesses. Without cannabis prescription I would be a zombie on pharmaceuticals.. ive now been able to come off all of them in favor for the oil.. this has been a great help to me . No more bed days.. I can manage better wirh the horrible pain I am dealing with on a day to day basis.. thankyou ?
AM
Excellent care and understanding from Dr Angeliki.
AB
Fantastic service!
JM
Thanks so much for helping me. It’s been great so far thanks ? Feedback — Too many emails asking me what I think!!
BV
It's easy as 123.
AB
Superb service throughout, highly recommend TMCC and DG Green I cannot fault them.
TK
Yes, i think cannabis is a very overlooked medical benefit o everyone,, and would recommend anyone to look into it.
AC
Top service couldn't get over how great the service was and how fast the process was. Would definitely recommend getting on board ?
KH
Amazing service from start to finish highly recommend for your medical cannabis prescription needs! Really happy with everything
SA
Proactive treatment plan to tackle 3 main issues 1.. Chronic & Neurlogical Pain 2.. EUPD & Complex PTSD 3.. Vomiting & Unwanted Weight Loss 1.. my most severe pain caused by L4-L5 Compression has eased My pain medication reduced, opiates by 20%, Baclfen by 70% Daily 2.. My anxiety levels have reduced, my PTSD Triggers are less frequent and less intense 3.. I have an appetite for the first time in many months so my food intake has increased. My vomiting reduced from 2-3 times daily, to 2-3 times weekly. My weight is stabilised, this is good news. So my Canabis Oil Prescription is effective on all the three aspects of my health that I needed it to.. My sincere and warmest thanks to Dr Sunnay
JJ
Fantastic and life changing clinic. The support is amazing and the understanding is refreshing.
DS
I've noticed a major improvement from the patient service coordinators, and feel that the new team are a lot more friendly, responsive, and call back when promised to do so. Dr. Tahzid Ahsan continues to be excellent and shows great compassion and understanding in all of my appointments. I would be more than happy to recommend TMCC to anyone who is considering medical cannabis as a treatment option as I would only want them to get the best care they can, and TMCC delivers excellent care.
ZT
Medical Cannabis heals.
OO
Always helpful, patient and informative
LO
My appointment was delayed because my doc didn't send all the relevant information, this wasn't picked up till the day before my appointment so had to wait 2 more weeks. also, a week later that was delayed again due to your doctor no being available. lucky on pushed back 1 day tho this time. Apart from that staff are nice and helpful.
KW
Very happy with my first consultation with Dr Ghazaleh,she went through all my medical problems pain,depression,sleep ect.And am now just waiting to hear if I will be excepted on the Twenty 21project.
I haven't felt at such ease with a medical consultation prior to this one with TMMC. It has restored my faith as a patient, having more control over my treatment has ignited the light at the end of the tunnel of hope.
AP
All good
GR
Hi all great Website thanks and doctor good professional service and staff too. If you need help with anything cannabis medical advice just call don't sit there ring now or email, you won't look back. And tell all in family and friends keep up good work www.medicalcannabisclinic.com ?
MA
My MCC consultation with Dr Matthew is the most positive step i have taken in years of suffering. I am truly thrilled to be part of Project 21 via MCC, i never thought i'd see this happen in my lifetime. We have our foot well and truly wedged in the door of change. A change that will benefit generations to come. I feel proud to be part of that change and to Champion the wonderful plant that is Cannabis.
RE
Once again 5*,super professional and extremely helpful.
AB
Professional service and good attention to detail throughout. Would recommend trying this route if you’ve not found success with your specific condition through your usual GP, clinic or traditional channels.
SD
a friendly , caring and understanding Dr.
TT
Dr sunny was a very pleasant and efficient man,all the people at the clinic are so nice
PR
Everyone I have spoken to or emailed at The Medical Cannabis Clinic have been friendly and helpful. The Doctor listened and was very informative about my prescription and the process. Very happy.
SW
I have some friends who could benefit from the service provided here. I will let them know about it after I see how I get on
DS
Highly recommend project 21. Hoping to get some of my life back...
PM
I would definitely recommend TMCC to my friends and family, and have done. I’ve found the quality of care to be first class, and the treatment far more effective than other medications I had previously been prescribed such as morphine and pregabalin. I finally feel I have the right support, and medication, I’ve been needing for such a long time. To anyone considering trying TMCC, I’m so glad I did, just go for it!!!
FO
Very friendly and helpful
RF
No problems what so ever, I deal with Dr Ahsan who is great. I would highly recommend TMCC to family and friends , who ever is in need of medical cannabis this is the route to take.
LR
Dr Sunny is attentive, compassionate and helpful. Another great appointment with tmcc
MB
I'm at the start of my medical cannabis journey and so far TMCC have been so helpful and they've made the process stress free. I would definitely recommend TMCC if you are seeking help.
LB
Yes I will be recommending your clinic to all whome will listen . I have been very aware of cannabis health benefits for personal use and missunderstood for too long. Thankyou for the process and professionalism it's about time this plant was used for what it can help with 100% Endocannabinoid systems need tested...
NG
I had my second, follow up appointment with the Doctor at TMCC. With the feedback from my first prescription he was able to evaluate and recommend a more suitable medicine which I will receive later this week. I feel as if I am in capable hands and suspect that the next prescription will be better suited to my specific requirements. I would definitely recommend TMCC based on the service so far.
MR
Helpful and friendly service for helping access medicine.
DJ
The doctor was amazing, really put my mind at ease and was very helpful. Would def recommend to friends and family .
KA
Service has improved considerably
PS
Highly professional, good quality medication, works perfect which means I can give up the four medications prescribed by the consultant. Dr Singh is an amazing doctor who was able to put my anxiety at ease.
Process was a little slow due to not having received my SCR even though I sent it however once I had my consultation everything fell into place nicely ?
AN
It was a joy to speak with a medical professional who knew so much about Medical Cannabis. Just waiting for pharmacy to contact and dispense then I welcome the chance to use the recommended products. Thank you very much.
HW
Yes would recommend. For those who have lived with symptoms for years and are fearful of opiates and anti depressants especially. Hoping it will help with menopause too! Many of my friends are suffering with menopause and one recommended me to you.
SJ
Thank you for a speedy 1st class service
PC
Incredible service and very informative. Was made to feel comfortable and felt heard/ looked after.
MD
"A bud a day keeps the spasms at bay"
RB
I have been recommending TMCC to many people and I will continue to do so!
MG
Very good clinic with friendly and helpful staff
SR
Friendly and efficient staff and an understanding Doctor made the process very simple and stress free. Getting my prescription had been life changing, thank you so much. ??
PM
Good service.
Doctor was a very nice and easy to speak with very professional service
The staff are very supportive and helpful, from the receptionists to the clinicians. I had issues with getting my medical records and they worked with me and my advocate to get what they required from my GP surgery. They are also very good at communicating with you in different manners depending on your communication needs.
LH
Felt like the doctor listened and understood my condition and daily struggles unlike my GP. Would recommend to anyone
LH
Very easy to deal with online and over the phone. The systems worked well.
JH
I have recommended it to a few friends.
SC
Excellent service highly recommend giving this company a look at.
SG
I would defo... advise friends and family to receive this treatment, it is the only time the last 3months in 11 years that the pain is manageable I find my life is starting to go back to normal, without jinxing myself. The support from the drs is phenomenal I am so so glad that I went to them for help very professional they actually listen to you and come up with a plan to solve your situation 10 out of 10 ??
DM
This is a good service but the waiting time for your appointments and your medication could do with speeding up!
DS
Dr Singh was helpful and understanding, and he helped put me at ease and was clear about the process.
AL
Dear Sir/Madam, Dr Sunny Nayee was on time, he knows the products and advises accordingly. He is also very polite, even though he has time constrictions. Thank you very much. Submitted for your information Kind regards David Kime.
DK
Of course! This amazing plant is the future. All of this counts as the current researches to get this plant made freely available. Growable. Indeed-thee will be another order like king Henry viii ordering everyone to grow it in future as you cannot ever true enough. Ever.
AG
I'm pleased I had my consultation but still awaiting my first supply
DB
My daughter has personally disorder, insomnia and anxiety. She is proscribed medication that she doesn’t take, because she doesn’t like how it makes her feel. She uses cannabis because it makes her feel normal and helps her sleep
MG
At the moment it really good, will let you know I recieve my prescription,
RB
So far So good.Consultation with Dr Nayee was straight forward & pleasant.Just need to receive prescription for further comment.
RB
Was very helpful and got me on the path to my medical cannabis at last.. Good team and doctor's support very good,was a bit weird but best feeling in the world xxxx
MA
It's fantastic to see that this amazing medicinal herb is finally being given the recognition it deserves and that legal access is available, I haven't stopped smiling since my consultation finished, thank you very much
NK
Doctor very understanding and helpful. Made me feel at ease and comfortable .
HM
I was recommended by a friend to apply as the medications I already take does not work, I was very nervous about applying as I’m old school and always thought cannabis as illegal,once I had my appointment with the doctor and she e?lained everything to me it made me feel so much better and not worried about breaking the law it also helped me with sleeping which was so good
SR
The booking system can be confusing, but the call centre staff and the surgery staff are all very friendly and helpful. The doctor I see is wonderful.
Still a lot of issues
PS
A very good consultation that was very informative of my options and conducted in a very professional manner.
SR
Dr Sunny Nayee was very pleasant and easy to talk with. He had familiarised himself with our extensive medical notes prior to the calIs, but was keen to hear my perspective on our health conditions and past treatment (I have to speak for my daughter). He was already clear in his mind that we were suitable candidates for treatment as part of Project Twenty21, but was completely open to discussion on what actual prescription we would each have, which I found very refreshing, and respectful, at the same time as being informative with regard to the options, and very helpful with respect to my daughter's many intolerances/autoimmune response to possible ingredients. I couldn't get the video link to work properly yesterday, because the buttons for mic and video were unresponsive, so we had to start again with mobile phones, but my son helped me iron out problems overnight, and then it worked effectively today( 04/09/2020) for my daughter's appointment.
F
Excellent service and worked round my tight schedule
FB
Had trouble with the microphone on the video link
JD
Very good
Very knowledgeable and helpful and understanding to individuals needs or worries from all the members at the Clinic.
Had initially received information advising I would need to reschedule the appointment as my doctors has not forwarded the correct information. Chased this up with doctors and confirmed with TMCC, appointment went through successfully and doctor helped put me at ease during the process. Definitely helped ease any anxiety and I am happy with the result of the appointment
DC
Can’t thank you guys enough. Finally people that know it can and should be used as medicine instead of dishing out opioids for 10 different reasons.
BH
Seamless ! Much better than having to travel
HM
Very easy to use and fantastic that I didn’t need to travel to see the doctor
AF
Good and precise information.
BM
My health started to deteriorate prior to a major abdominal operation on 9 May 2018. Surgery resulted in complications and a five hour operation. Post surgery, my health, energy and sleep never returned to the previous normal level. Since then I have had various tests and medications which had not resulted in any benefit. A friend recommended the clinic as I was at my wits end and in a deep depression caused by post operative trauma. I can say that after six weeks of treatment I have been able to sleep through the night and all of my symptoms have reduced drastically, the treatments have returned some normality to my life. I am testing different medications to find the treatment that serves me best and Doctor Nayee and the clinic staff have been excellent in providing me with the support, advice and I am very grateful for changing my life, thank you.
I felt that i was listened to ad treated with respect. My specialist doctor had great understanding of my conditions and how best for me to manage them as well as being genuine, honest and empathic. I'm extreemley pleased with my medications and have been waiting a long time for progress to be made in the medical cannabis market - especially for the patient! All the staff have been non-judgemental and very friendly - Thank you!!! ????
BD
Easy process from booking the appointment to seeing my specialist. Dr Nayee is a very knowledgeable, professional but friendly and relaxed personality who puts me at ease and understands my health issues. Using a video consultation has enabled me to access this treatment fo which I am very grateful.
AH
Second to none service.welcoming and warm and friendly. Was made to feel at ease talking to a professional recepcionist. Understanding specialist doctor. I believe this could be the elexor .that so many people need.i would and will recommend.to so many people for this help.its a great move forward for medical cannabis purposes and people in need. thank you medical cannabis clinic very much and a special thanks to Georgia and dr andrew bradford a very understanding professional consultant.god bless steven eckhardt
SE
Very efficient, professional, friendly & understanding. Fingers very firmly crossed for efficacy of MC treatment.
PB
Far better than having to travel to the UK from Jersey all for a half hour consultation, when your paralysed and have to be man handled on a aircraft , it’s not the most fantastic feeling in the world , let alone if I was to incorporate any problems whilst in flight - when your paralysed this can be of so many. I’m extremely grateful for this modern day intervention of being able to have face to face consultation this way.
C
Dr Nayee is both very approachable, as well as being very professional. His recommendations have been nothing short of life changing for me, after 10 years of chronic pain.
GC
The Dr is very imformative, clear and helpful. I have only awarded 4 stars for the online video platform as it can be difficult to use and during the consultation it is sometimes difficult to hear the doctor due to delay or completely cutting the sound out - Apart from that, excellent service and have already recommended you to others that need your service.
MS
Dr Mathew was excellent and I look forward to speaking with him again when a more suitable product arrives at the dispensary soon for him to be able to prescribe for my condition. He was very professional and amenable.
GE
Thank you for your great work. Extremely friendly and made me feel at ease. Such lovely people.
CG
I was entirely satisfied with my consultation with Dr Nayee. He was evidently knowledgeable with respect to my medical problem and, importantly, after diagnosis, he proposed a remedy to contribute to my pain management. I valued the session and await the prescribed medication. Many thanks Peter Chester
PC
Great service every time
TT
Easy and very friendly
JB
Excellent consultations. Consultant very knowledgeable, compassionate and understanding. Listened to my needs and tailored my treatment accordingly.
LO
It was very good over by the phone
GL
Very good service would highly recommend.
Fantastic service. From now on I feel safer. Thank you.
JL
I found the consultation very informative and helpful and friendly , the Dr and nurse were very pleasant and helpful .
JE
Excellent experience, great team. Would recommend it!