Q: Can I cancel my subscription?
A: Yes, cancelling your subscription is possible, but it’s important to note the terms. Our subscription program is tailored for patients dedicated to their ongoing healthcare journey, hence it requires a minimum commitment of one year. If circumstances require an early cancellation, a penalty fee of 10% of the remaining balance for the year will apply. A 14 day cooling off period is available, but this doesn’t apply is subscription program benefits have already been used.
To initiate a cancellation, please use our contact form and select ‘Cancel Subscription Membership’ from the dropdown menu. We’re here to assist you through the process.
